Representative Ii Administrative Assistant

Sylvia Perez

Professional Summary

Strong communication skills, highly motivated and dedicated history of delivering excellent job performance. Outstanding collaborator, creative thinker, and problem solver. Besides professional skills, personal strengths are: excellent interpersonal skills, positive attitude, resiliency, and great work ethic.

Work History

Conifer Health Solutions, Omaha, NE (Remote)

Patient Services Center Representative II 4/2022 – 4/2023

●Support 7 medical facilities with patient ER admission authorizations.

●Assist RNs with patient’s insurance discrepancy.

●Assist in special projects on a timely basis.

Dr. Peak Woo-Laryngologist, New York, NY

Surgical Coordinator 11/2018 - 4/2022

●Coordinate surgeries at Mount Sinai Hospital and New York Eye and Ear Infirmary.

●Obtain prior authorization for all surgeries and in office procedures.

●Review of patients’ necessary medical clearance before and after-surgery preparations.

●Administrative duties filing, typing letters, preparing spreadsheets, handling all incoming and outgoing faxes.

Heritage New York Medical P.C. - Garden City, Long Island- Priority Care Coordinator 6/2017-7/2018

●Assist regional team lead with organizing meet & greet meetings, updating patient care on excel spreadsheet.

●Daily meeting minutes dictation, arrange home care visits. Complete projects on a timely basis.

Dr. Fabien Bitan-Manhattan Orthopedic Spine, Lenox Hill Hospital, NY

Administrative Assistant/Surgical Coordinator 9/2014- 6/2017

●Booking surgeries for two prestige Orthopedic spinal surgeons.

●Maintaining personal calendars of events and surgeries for the month.

●Scheduling appointments, monitoring, and updating Excel spreadsheet of pre-surgical testing, and follow up appointments.

●Register patients, prepare the examining rooms. Downloading images for viewing. Assisting physician during examination.

●Arrange appointments for braces and bone stimulators for surgical patients. Discuss with patients before and after surgery care instructions.

●Prepared all Medicare and workers compensation electronic billing.

●Verified insurance coverage and attained authorization for extensive surgical procedures.

Dr. Frank Camissa-Hospital for Special Surgery, New York

Intake Coordinator 4/2007 - 2/2010

●Coordinated all administrative duties for four high profile orthopedic surgeons.

●Screening 300 calls per day, interviewing patients over the phone to determine eligibility for surgery.

●Prepared all charts of potential surgery candidates for doctors to review and consider for surgery.

●Typing letters requesting authorizations for visits and surgery. Assisting patients with requests for medications, medical reports.

● Responsible for administrative and clinical tasks. Maintain patient records, prepare patients rooms for examination, assist physicians with exams, and perform front-desk tasks.

Dr. Denton Sayer Cox – Professor at Cornell Hospital, New York

Office Manager/Medical Assistant 5/1992 – 3/2007

●Overseeing and supervising the work of all office and personal employees.

●Interviewing and training new office employees, handled bookkeeping/payroll.

●Assisted nurse in examining rooms with patients. Taking and developing x-rays.

Education

Real Estate Education Center, Flushing, NY 2013

Certificate, Real Estate Salesperson, 75 hours course completed.

LaGuardia Community College, Long Island City 2007

completed 56 credits, Business Administration

Queens College, Flushing, NY 2006

EKG Certification

Contact

Region: Davenport, FL 33837

Phone: 929-***-****

Email: *****.*********@*****.***

Skills

●Customer Service

●Reliable

●Detail Oriented

●Administrative Services

●Client Service

●Multi-tasking strength

●Adapt to diverse groups

●Problem-solving skills

●Communication skills

●Microsoft Word

●Microsoft Outlook

●Microsoft Excel

●PowerPoint

●NextGen Office PM

●Epic (Electronic Medical Record)

Contact this candidate