Naomi Charles
Huntington Beach CA *****
714-***-**** -ad0kuw@r.postjobfree.com
https://www.linkedin.com/in/naomi-charles-1416301a/ PROFESSIONAL SUMMARY
Commercial real estate professional seeking city/property management, real estate development associate/specialist roles to utilize 10 years of commercial, residential, mixed-use property management experience with a reputable organization. Solid history of success including oversight of multimillion-dollar properties, managing over 200 tenants with over 800,000 square feet. Steadfast mentor and coordinator with a track history of steering improvement projects and optimizing internal operation. Skilled in cultivating and supporting tenant relationships, leading to high occupancy rates, minimal turnover, and renewal of long-term leases. Keen interest in construction project management and willing to intern/shadow a real estate developer.
SKILLS
• Preparation/review of lease documents
• CAM reconciliation review
• Property inspections
• Building maintenance operations/tenant improvements
• Contract negotiation with federal, state, county and city
• Tenant, broker, owner and vendor communication
• Financial budgeting and reporting
• Insurance & gross sales management
• Microsoft Office Suite
• Accounts Payables/Receivables
• Yardi, Nexus Payables, QuickBooks, Onesite
• MRI, Avid, Citiview, RS Means, Costar
PROFESSIONAL EXPERIENCE
B&N Tax, Investments & Acquisition
Development Project Coordinator -Bonne Terre, St. Lucia 10/2022-Present
• Successfully managed the acquisition process of 1.3 million residential property containing 3 villas
• Manage all moving parts in the demolition process for value- add purposes
• Manage and maintain staff in the development process
• Create and stay within all budget undertakings
• Create cashflow projection and market study analysis
• Liaise with vendors, contractor, city planning and building representatives making sure all is in compliance
• Preparation of weekly payroll
• Manage all accounts receivable and receivables as needed Georgetown University -School of Continuing Studies 01/2021-08/2022 Master’s Degree Student- Real Estate Development
Courses
RE Ethics, RE Law, RE Fundamentals, RE Markets, RE Accounting, RE Finance, Sustainable Development & Construction Project Management, Structured Finance, Capstone-Development & Construction Thesis DWA Smith & Company 6/2013 – 4/2020
Commercial Assistant Property Manager
• Maintained and managed 12 Retail shopping centers housing 200 tenants anchor stores included
• Forged and sustained relationships with key decision-makers within commercial entities to negotiate profitable contracts and secure long-term tenant agreements
• Developed reports, administered lease provisions, and managed vendor/tenant certificates of insurance
• Managed properties and vendor security, managed vendor maintenance, and ensured legal compliance with industry and corporate standards
• Guided property improvement projects, partnered with contractors and building Owners to secure on-time deliverables
2
• Successfully coordinated execution of multiple property buildouts and upgrades to enhance marketability and position of assets
• Effectively resolved substantial insurance claims in a timely and efficient manner saving the company thousands of dollars
• Rolled-out profitable and timely project completions and made successful contributions to include SNDA’s and Estoppels
• Kept accurate and fully compliant records with reporting requirements to meet all state, local, and federal housing requirements
• Ensured adherence with safe housing requirements and contractual obligations by resolving tenant issues and service needs
• Frequently traveled to properties to resolve issues and monitor onsite improvement projects Towne Center Property Management 7/2012 – 6/2013
Assistant Property Manager
• Oversaw tenant relations and management of 10 Residential and 1 Mixed-use Office/Industrial property
• Held bottom-line responsibility for daily property management functions including tenant relations, facility security/maintenance, and oversight of contracted services
• Maintained proactive focus on sustaining full occupancy levels, interfaced internally and externally with legal and finance departments as well as third-party vendors
• Performed office administration and accounting functions including balancing accounts, collecting and recording rental payments, and data management
• Spear-headed development and roll-out of innovative marketing campaign that maximized portfolio asset performance
• Successfully directed the relocation of tenant’s medical offices to a central location for company’s $35 million redevelopment project
• Earned recognition for recommending new processes for tracking status of lease negotiations and agreements resulting in significant time savings and improved client relations
• Developed policies and procedures for effective property management CIM Group 3/2010 – 7/2012
Property Administrative Assistant
• Contributed to operational efficiency for well-established organization specializing in managing and maintaining mixed-use development project (The Strand) in Huntington Beach representing a portfolio of over $300 million
• Assisted with improving wide range of property management functions to include primary focus on interfacing with existing and prospective tenants and delivering top-notch client service
• Prepared bank deposits, received rental payments, ensuring accuracy and completion
• Vendor contract maintenance and gross sales maintenance
• Effective communicated with property manager, company leaders, tenants and customers EDUCATION
Georgetown University
Master of Real Estate Development
Graduated – August 2022
California State Long Beach
Bachelor of Arts Liberal Arts
CERTIFICATIONS
California Notary Republic
CPR & AED Certifications
Community Emergency Response Team-CERT
CA Real Estate License-In Progress