KV

KATERINA VLACHOS

ad0kuf@r.postjobfree.com 954-***-**** Boca Raton, FL 33433

Staff Management

Financial Management

Customer Service

Sales Oversight

Project Management

Business Development

Business Administration

Professional Networking

Sales Development

Customer Relations

Staff Hiring

Negotiation

Sales Strategics

Driven and Determined

Agalia Fine Jewelers Boca Raton, FL

Part Owner

11/2020 - 09/2023

Provided guidance and direction to staff on best practices in part ownership.

Collaborated with other owners, customers, vendors, and stakeholders to meet organizational objectives.

Developed and implemented successful social media campaigns to support company objectives.

Managed the daily operations of all assigned social media accounts. Greeted customers and provided excellent customer service. Demonstrated product knowledge to answer customer questions and inquiries.

Prepared financial statements, including balance sheets, income statements, and statement of cash flows.

Processed accounts payable and receivable transactions. Taverna Opa Hollywood, FL

Bookkeeper

01/2015 - 03/2018

Resolved inquiries from vendors regarding payments or account status. Maintained accurate records of all transactions related to accounts payable. Prepared check runs for approval by senior management team. Worked closely with internal departments to ensure timely payment of goods and services.

Assisted with the preparation of monthly financial reports for review by upper management.

Managed relationships with vendors through regular communication via telephone and email correspondence.

Processed payments, refunds and adjustments to customer accounts. Managed the daily operations of all assigned social media accounts. Answered incoming calls promptly and courteously.

Resolved escalated customer complaints in a timely manner. Oh la la Salon Miami Lakes, FL Managed daily salon operations, including scheduling appointments, Skills

Experience

Creative Thinking

Set up LLCs and Quick book accounts

Part Owner

02/2012 - 12/2014

customer service, and staff management.

Organized promotional events to attract new customers and increase sales. Developed policies and procedures to ensure customer satisfaction and safety standards were met.

Maintained accurate financial records of all salon transactions. Greeted customers warmly and made them feel welcome. Assisted with scheduling appointments for clients and visitors. Maintained an organized reception area and ensured that all guests were attended to promptly.

Developed agendas for meetings and events, ensuring timely completion of all tasks.

Provided consultations to clients about their desired hairstyle and hair care needs.

Western High School Davie, FL

High School Diploma

05/2007

Cosmetology & Business Pompano Beach, FL

Some College (No Degree) in Salon Business

Education and Training

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