Administrative Assistant Event Operations

Cindi Coady

Slidell, LA. - 316-***-****

*********@*****.***

Adaptable and conscientious professional with 10+ years of experience as Administrative Assistant / Hospitality Associate seeking full-time position in the Slidell, LA. area starting in October 23’

EXPERIENCE

Administrative Assistant / Contracts Assistant for Capital Project Delivery

February 2019 to November 2022

Ernest N. Morial Convention Center - New Orleans, LA

●Preparation and development of bid/purchasing documents for procurement or maintenance projects, service contracts, materials and supplies in accordance with guidelines established by the MCCNO

●Maintain calendar of events to safeguard construction timelines and coordinate construction schedules around such events

●Monitor the progress and report status of on-site construction projects

●Coordinate and participate in site visits, construction meetings and pre-bid meetings

●Maintain and organize capital project records, files, and correspondence to make sure that information is easily retrievable

QUALITY CONTROL COORDINATOR OF EVENT OPERATIONS

March 2014 to February 2019

Ernest N. Morial Convention Center - New Orleans, LA

●Check all Event areas including Meeting rooms, Halls and Docks for correct set-ups, cleanliness and any repairs that are needed before Event related activity

●Monitor USI ( Ungerboeck ) Calendar of Events daily to guarantee timelines are met and coordinate with all departments regarding incoming events

●Monitor progress of specified requirements within USI reports, such as Event

Space, cleaning of the space, equipment needed, set-ups, and completion of tasks

within established deadlines

●Coordinate with team members regarding site visits, Spice Events and VIP

Meetings by disseminating all necessary information to ensure successful

Events/Meetings

●Attend, participate and record important issues regarding incoming events at

Weekly OPS and scheduled F&B meetings

●USI ( Ungerboeck) Software Super user and Taskforce member, attend USI meetings which enables me to assist Facility Services team members on most recent updates regarding navigation and accessing best reports for accurate event related tasks

●Work closely with Event Managers and cross reference all event related reports and address any and all inconsistencies to make certain our team had all the information needed for a successful event

●Utilized Asset Essentials/Work order program, worked closely with Assistant

Director of Operations to create and close out Work orders, also assist facilities team

members with usage of the program

●Worked on special projects as assigned by Event Operations Director

●Work closely with all Operations Departments coordinating repair project

Operations Manager

March 2013 to December 2014

KPF & Associates / Falcon Security Co. - New Orleans, LA

●In Charge of Daily Operations

●Scheduling of All Security Sites and up to 30 Security Officers throughout

Louisiana

●Complying with LSBPSE Updates, Renewal Request & NOPD Certification Renewals

●Maintaining Security Guard Certifications, Including Firearms Training

●Responsible for all Application Processes for New Hires

●Respond to Requests for Emergency Security Services

●Communicated with Clients to confirm proper security coverage

●Constant Communication with Accounting and Field Supervisor

●Utilize Microsoft Office Suite

●On-Call 24/7

Check-in Agent

November 2012 to March 2014

INTERCRUISES / Royal Caribbean Cruises - New Orleans, LA

●Greet and Welcome Incoming Guest

●Confirm reservations

●Checked All Travel Documents, Including Cruise Line Reservations, Passports

(Domestic & International), Visa’s, State ID’s & Health Forms

●Upon Verification of Documents, Check in Guest then Issue Stateroom Keys

●TWIC CARDHOLDER

●Utilized Opera Software

Administrative Assistant

October 2006 to October 2011

BEAU DIETL & ASSOCIATES, Private Investigations & Security - NY, NY

●Managed four VP’s on a daily basis

●Utilize Microsoft Office Suite

●Manage high volume calls, act as gate keeper, taking detailed messages & routing all call in corporate environment

●Meet & Greet all incoming guest

●Worked closely with our Private Investigators (PI) managing incoming calls, client information and connect client with PI

●Worked on projects for In-house General Council

Assistant to the Director

July 2003 to March 2006

COLLEGE OF STATEN ISLAND PARKING SERVICES - Staten Island, NY

●Performed all managerial tasks in absence of Director; including scheduling, assigning and directing employees of the Parking Department to integrate all parking activities

●Grievance handling liaison for student, faculty, and staff

●Supervised collections and reconciled deposits of daily parking revenue; reviewed and maintained all data entry records

●Enforced college’s parking policies administering all functions related to parking for approximately 12,500 faculty, staff and students at the College campus, including all visitors

●Reviewed, maintained and updated records utilizing FileMaker Pro

●Corresponded to citizen groups or individuals, by telephone and/or mail in order to resolve concerns and/or to provide information

EDUCATION

O’PERRY WALKER HIGH SCHOOL

SKILLS

●Excellent Communication Skills

●Interpersonal Skills

●Superior Customer Service

●Organize and Manage Multiple Tasks

●Time Management

Contact this candidate