Customer Service Data Entry

Brandi Morris

Decatur, GA *****

**************@*****.***

+1-762-***-****

To apply my Education and years of work experiences within the medical field that will allow me to continue to grow toward a career that I have found to be rewarding. Using my interpersonal skills and communication.

Work Experience

Phlebotomist

Piedmont Healthcare - Atlanta, GA

March 2021 to Present

Draw morning rounds, stats, and timed labs on patient. Phlebotomist (Floater Part-Time)

Clinical Path Lab - Atlanta, GA

June 2021 to August 2022

Drew and process specimens

Phlebotomist (Fulltime)

LabCorp - Atlanta, GA

March 2019 to May 2021

Lead CMMA (Fulltime)

Medical Clinic of MS - Jackson, MS

February 2004 to February 2019

• Excellent customer service

• Collect blood specimens by Venipuncture / Capillary

• Medical Terminology and Medical Billing and Coding

• Provide initial conflict resolution on issues pertaining to clients, patients

• Perform clerical duties

• Delegate office task and assignments

• Provide effective on-the-job employee training

• Ensure all policies/procedures are properly implemented

• Notify Dr's and Nurses of any discrepancies with lab collections.

• Gave Injections

• Prep exam for Physician

• Triage

Education

High school diploma or GED

Skills

• Knowledge of CPT and ICD codes

• Type 35 WPM / Data Entry

• Microsoft Office / All Scripts Professional EHR

• E Clinical

• EMR Systems

• Medical Records

• Experience Administering Injections

• Medical Office Experience

• Windows

• Documentation review

• Venipuncture

• Phlebotomy

• ICD-10

• Triage

• Epic

• Laboratory Experience

• Anatomy Knowledge

• Hospital Experience

• Insurance Verification

• Clerical Experience

• Patient Care

• Medical Terminology

• Vital Signs

• Medical Scheduling

• Phone Etiquette

• Cerner

• Sales

• Medical Billing

Certifications and Licenses

Certified Medical Assistant

BLS Certification

Certified Phlebotomy Technician

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