Austin Saunders

I am an enthusiastic hard working individual who is eager to learn, grow and achieve through team

work.I understand the importance of punctuality and the importance it plays in getting set tasks

done in time to achieve efficiency in the work place and I also understand the importance of

understanding diversity when working in a team and how this will in turn provide a better quality

of services to customers. Over and above all I like a challenge and my ultimate goal is to gain

success in any work environment I am placed in

Contact Work Experience

Phone

Jan 2019 - June 2019

063-***-****

Amigos l Krugersdorp

Email Cashier

ad0ktj@r.postjobfree.com Delivered orders on foot in walking distance to customers

Assisted with closing up store ensuring all is secure

Address Maintained a clean work environment

Weltevredenpark, Roodepoort Answered the phone and took orders from customers

Assisted with stock take

Education

July 2019 - Jan 2020

2017 Antique Shack l Muldersdrift

Matric

Krugersdorp High Waiter

Ensured all preparations were done well before opening for service and after service

2023 Learnt all products quickly to provide efficient service when assisting customers

A+ Certificate Assisted with various projects everyday to gain a wider skill set & applied techniques

to achieve a quicker production rate

Comptia

Language

Jan 2021 - Mar 2021

English

Altron l Randburg

Afrikaans Call Center Agent

Going the extra mile by building sustainable relationships with customers

Seized opportunities to up sell products when they arise

Follow communication scripts when handling different topics

Managing a large amount of inbound & outbound calls in a timely manned

Meeting personal & team qualitative & quantitative targets

Apr 2021 - May 2021 (Temp)

UDM International l Sandton

Call Center Agent (Insurance Sales)

Following communication scripts when handling different topics

Effective management of leads

Script training

Product knowledge of policies

Management of a dial tracker to keep track of dials for productivity

Managed a pitch tracker to keep track of my sales & to evaluate the quality of them

Jun 2021 - Nov 2021

House Shop l Randburg

Inbound Sales Agent

Arranging collection & delivery services for customer orders

Liaising with suppliers for stock & to ensure all deadlines are met e.g tracking

customer order ensuring it arrives on time

Dealt with complaints

Swiftly assisted customers when they reported any issue with their product and

ensured that it was dealt with accordingly

Worked on Trello system as well as Sage Pastel

Created quotes, Pro Formas, invoices and job cards

Feb 2022 - present

Davidsons Fibreglass l Randburg

Store Clerk

knowledge of all products e.g catalytic conversions for polyester resin & epoxy resin

Stock take

Assist clients with information and advise them

Provided quotes

Met store deadlines

Maintained a clean & neat environment

Remained on call during after hours if clients required assistance

Reference

Dalton

Employer, Davidsons Fibreglass

Phone: 082-***-****

Contact this candidate