Pawankumar Savalikar

SUMMARY

Experienced Business Development/ Enterprise account manager with

+4 years of experience in Account Management, hands on experience with SQl and data analysis with a proven track record of leading high- value sales program. Managing Fortune 500 accounts, hitting and exceeding sales quotas, and offering top-notch customer service are all areas of expertise

EXPERIENCE

Amazon Seller Services Pvt. Ltd. - Sales Associate Bengaluru, India

05/2021 – Current

Managed relationships with Fortune 500 companies with annual revenues over 500 crores. Actively engaged with decision-makers, both virtually and in person, to build new business opportunities, expand customer base, prioritize large orders to increase annual revenue, and utilize a consultative and value-added strategy to fully understand client needs and offer personalized solutions.

Preparation of GMS dashboard by running queries as and when required.

Identified new accounts in the target verticals and initiated contact with key decision-makers.

To meet expectations, stick to deadlines, and increase client satisfaction, I negotiated service contracts, worked with the operations and management teams to ensure smooth handoffs, and established close relationships with my clients Highlights and Achievements:

Successfully handled an external agency team, serving as a team lead, and onboarded 250 Enterprise customers to Amazon Business within 6 months.

These customers generated 8 crores in business revenue in YTD 2023. Managed relationships with Fortune 500 companies with annual revenues over 500 crores.

Actively engaged decision-makers, both virtually and in person, to effectively present Amazon Business features and onboard new customers. Handled customer escalations and addressed specific requirements, including bulk orders, rate contracts, and gifting needs.

Successfully mentored and provided training to new team members.

Tracked and analyzed customer spending trends, coordinating with various stakeholders to identify targeted upsell opportunities. Consistently overachieved team targets, demonstrating strong sales and account management capabilities.

Bengaluru, India, 560054

+91-966*******

ad0kt9@r.postjobfree.com

LINKEDIN

https://www.linkedin.com/in/pawan-

savalikar/

EDUCATION

2020

Dr D Y Patil Institute of

Management & Research

Master of Business

Administration: Marketing

2018

ATSS CBSCA

Bachelor of Computer

Applications: Computer Applications

SKILLS

Account Management

Communication

Industry Knowledge

Client Account Management

Time Management

Strategic Thinking

People Management

Negotiation

Team Leadership

E-Commerce/Tech/Education

Networking

Multitasking ability

Organizational skills

B2B Expertise

Problem Solving

Data analysis

CERTIFICATIONS

Foundations of project

management - Coursera

NoBroker Technologies Solutions Pvt Ltd - Key Account Manager Pune, India

07/2020 - 04/2021

Conducted onboarding and post onboarding evaluation to identify successful software features and find ways to improve on them.

Managed mixed teams of independent contractors and full-time employees who were tasked with integrating the society in the given area.

Preparation of dashboards to track customer outreach.

Reviewed and mitigated discrepancies to increase sales, reduce costs and streamline processes.

Educated clients on new products or services to increase customer engagement with brand.

Developed and implemented strategies to increase client retention.

Communicated with customers to immediately determine and resolve problems, avoiding escalation.

Tata Teleservices Maharashtra Ltd. - Relationship Executive Pune, India

12/2016 - 05/2018

Investigated and resolved customer complaints to foster satisfaction.

Managed high-value existing and new business partnerships to deliver on objectives and maximize corporate revenue, support and awareness.

Converted community contacts into potential clients through networking, consistency and credibility.

Developed and executed targeted relationship and account development strategy.

PROJECTS

High Value Service Adoption

(Amazon business)

400 business accounts were

successfully converted to

incorporate a variety of features

that boost each account spend

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