Chris Tyers

Hotel Hospitality Logistics, & Private Property General Mgr- CNC Machine Setup/ Operator- Professional DJ / MC Service Industry Entertainment Specialist Cleveland, OH 44135

ad0ksr@r.postjobfree.com

+1-216-***-****

Hello, I look forward to joining your company and making myself a integral part of your infrastructure. I take direction and constructive criticism extremely well. My work ethic is top notch and I intend to bring my positive mindset, fine tuned well rounded communication skills, pro-sociable attitude, and industry knowledge base to your business. I'm sure as the perfect addition to your staff, we will grow your client base and bring more revenue generating energy and ideas to the table. I intend to make myself a asset for profit generating sales, while maintaining above average customer satisfaction in your company and industry.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Front Desk/ Audit position

Radisson Hotel Group - North Olmsted, OH

November 2021 to December 2023

Audit position and Front desk. Work horse attitude, I come in WHENEVER asked, computer literate, understanding the daily accounting procedures, make sure turn of day happens without issue. If issues arise promptly notify my supervisor. Reaffirming guest relations in order to build on continuous guest repor.

Customer Service Representative

H&R Block - Cleveland, OH

July 2017 to June 2022

• I was the call center General Manager.

• Handled new hire training.

• New hire paperwork

• Discharge paperwork

• Build customer repor training.

• Voice and emotional control Training

• Implementation of product specs.

• Positive mindset for Positive results classes and training.

• Clerical and typing knowledge base.

Owner/Manager

ACE Entertainment - North Olmsted, OH

April 2010 to January 2019

Benjamin Schottenheimer

Operated a small business Dj Company. With 9 shows a week. I worked everyday for 2 to 7 hrs. I charged

$75-$200 a hour. I brought the best trivia shows, private parties, club shows that the Dj and Mc world has to offer.

Operations Manager

Kidd Productions - Lakewood, OH

February 2011 to June 2016

I was the operations mgr. of a Entertainment Co. that had of staff of 15 to 20 entertainers. Running a schedule of up to 90 shows a week, not including private parties and weddings. Hiring and firing, as well as equipment mgr we're a few of my duties. As well as training and daily operations in order to keep the company above and beyond industry standards.

Education

Associate's degree in Manufacturing Engineering

Cuyahoga Community College - Cleveland, OH

March 2006 to August 2009

Bachelor's degree in Accounting Business Mgmt.

Cuyahoga Community College District - Cleveland, OH March 2004 to January 2009

High school diploma or GED

Skills

• Mechanical Engineering

• Programmable Logic Controllers

• Hotel Management (5 years)

• Manufacturing

• Product Development

• Negotiation (9 years)

• Project management (6 years)

• Communication skills (10+ years)

• Assistant manager experience (4 years)

• Hotel experience (4 years)

• Electrical Experience

• AutoCAD

• CAD

• Budgeting (7 years)

• Computer Networking

• Research & Development

• Guest Services (8 years)

• Mechanical Design

• CNC

• Quality Assurance

• Mechanical Knowledge

• Leadership (8 years)

• Restaurant experience (10+ years)

• Conflict management (10+ years)

• Sales Management (5 years)

• Restaurant management (8 years)

• Revenue management (7 years)

• Microsoft Word

• Computer skills

• Typing (10+ years)

• Management (8 years)

• Customer service (5 years)

• Customer support (5 years)

• Customer retention (5 years)

• Direct support (5 years)

• Sales support (5 years)

• Military

• Hospitality (10+ years)

• Cost control

• Hospitality management

• Phone etiquette

• Night audit

• Front desk

• Guest relations

• Multi-line phone systems

Certifications and Licenses

Hotel Mgr. And Audit Pos. at LaQuinta Suites.

June 2015 to July 2022

Overnight Audit position and Hotel Hospitality Guest services mgr. Additional Information

While getting my CNC machinist certification and Business MGMT Degree, I co-built a Successful Entertainment Company. After stepping down as Gen. Manager of Kidd Productions, I created my own successful small business entertainment Co. called Ace Entertainment. As Ace Ent. was growing I was working at LaQuinta Suites as a night auditor and asst. Manager position. While running a 13 person staff, I was able to gain priceless extensive on-the-job experience in the Hotel Hospitality and Property Management market Industries as well. During my in-between show times and Co. duties, I started working part-time in the Customer Service industry at Dial-America and eventually H&R Block in their customer service dept. I enjoyed that i could be one on one with the customer and by making their day when i save them time, money and/or trouble. When they get excited, it makes it all worth it...and well...my pay check as well;)I'm team oriented and thrive best in high to mid level stress environments with seamless transitions. If I become a member of your staff, I will prove my Co. loyalty and personal integrity will be second to none. I look forward to speaking to you further about the position. Thanks,

Chris Ace Tyers

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