Fnu Namrata

San Deigo, CA +1-424-***-**** ad0ks2@r.postjobfree.com

Business Analyst/Scrum Master

PROFESSIONAL SUMMARY:

Having Around 7+ years of experience working as a Business Analyst/Scrum Master and developing high performance, distributed applications for large scale projects, positively impacting the lives of millions of customers.

Have experience analyzing and gathering requirements for Business Requirement Documents (BRD), Functional System Designs (FSD), and Statements of Work to complete program/project life cycles.

Skilled in translating the business requirements to technical requirements with powerful analysis and modeling tools (cash flow statements, valuations) to match strategic business objectives with practical technical solutions.

Expertise in RPA processes, including requirements gathering, solution designing, coding, testing, debugging, documentation, and implementation using different tools such as and Blue Prism

Experience in developing overall 20 processes for Client using RPA tools, Business analysis, Business Process Development, and Automation skills.

Expert in LEAN - Six-Sigma Methodology.

Develop sound workflows and validate derivative data working closely within investment data, derivative services and investment personnel.

Strong knowledge of Service Oriented Architecture and its application to real-time business solutions.

Lead the Teams Both On-shore and Offshore Teams to ensure the deliverables are smoothly achieved on time.

Knowledge of ETL (extract, transform and load) tools and processes.

Expert in developing and re-engineering financial and IT process related changes.

Experienced and comprehensive understanding of Web-Service components

Facilitate sprint planning, daily scrums, retrospectives, stakeholder meetings, and giving software demos to key stakeholders.

Work closely with project owner in backlog management and continuous delivery of features.

Educate and reinforce scrum methodology and agile framework to team members and key stakeholders.

Understanding banking IT systems, integration and function of each system.

A self-motivator and capable of working independently & delivering commitments in challenging environment.

Verify all aspects of Client Identification Program (CIP) and ensure documents are provided and in accordance with know Your Customer (KYC) standards as part of AML

TECHNICAL SKILLS:

Agile: Scrum Master, Sprint Planning, release Planning, Scrum Meet, Retrospective, Story estimation, Client Demo, Agile metrics, Migrating project to Agile, Continuous Integration, TDD, ATDD, BDD, FDD, Pair Programming, Agile Games, Training People on SCRUM.

Methodologies: Waterfall, Agile/Scrum, Six Sigma

RPA Tools: Automation Anywhere, Blue Prism

Project Model: SCRUM, SAFe, Scrumban, XP, waterfall

Project Management: Creating Project Matrices, People Management, Release Management, Risk Management, Leave management, Training people on Agile.

Agile Tool: JIRA

Version Control: SVN, Microsoft Visual Source Safe

EDUCATION

Anna University, Chennai, India

Bachelor of Computer Science & Engineering

UNIVERSITY OF LA VERNE La Verne, California

Masters in System Engineering August 2021-May 2023

MANAV BHARTI UNIVERSITY, Delhi, India

Bachelor of Commerce

PROFESSIONAL EXPERIENCE:

Samsung Semiconductors, San Deigo, California Jul 2023 - Current

Role: Business Analyst/Scrum Master

Responsibilities:

Translate RPA business requirements to RPA architecture ensuring feasibility, functionality, and integration with existing finance systems implementation lead designer.

Coordinated with offshore team to allocate and share test case preparation, testing and defects

Liaised with onshore development team and client manager for understanding of requirements

Worked very closely with the product owner ensuring the goals, scope, and product domain is understood by everyone in the team and assisted in arranging the Product/Sprint backlog to maximize value.

Assisted and coached the team in scrum adoption, self-organization and cross functionality to create a high value product.

Performed tool evaluation and feasibility to help in selecting suitable Automation tool for RPA implementation.

Worked closely with the SSA team to analyze, design, develop, and unit test IT applications, including those developed in a Service-Oriented Architecture (SOA).

Participated in online meetings to demonstrate the capabilities of RPA for on-going projects and potential clients.

Performed Gap analysis for new functionality requirements, identified and documented improving areas to meet the end state requirements as well as prioritized them based on actual business needs to align them with the product release roadmap.

Adjust Blue Prism reporting to highlight benefit realization and track opportunities for future process improvement

Involved in GAP and Feasibility analysis for the design and architecture of the new application.

Created and tracked product backlog using issue-tracking tool "JIRA".

Facilitated and participated in regular stand-up meeting.

Works with cross-functional project managers to allocate the right resources, monitors performance, and assures consistency across all solutions.

Liaised between the lines of business and the development teams to translate business and design requirements into technical requirements in Agile Projects.

Worked closely with offshore team to understand the client requirements and managing the operations aspects of project.

Environment: Scrum, Waterfall Methodology, MS Visio, TDP, Adobe Analytics, Oracle 12g, JIRA, MS Project 2013, RALLY, Microsoft SharePoint, TFS, Agile Methodology. Knowledge of Safe, methodology and framework

Johnson & Johnson, Los Angeles, California May 2022 – Sep 2022

Role: Business Analyst/Scrum Master

Responsibilities:

Gathered requirements and performed Fit/Gap analysis to find customization and Integration Requirements and created and maintained Business Requirement Document for SharePoint.

Utilizing BPA identified and created workflow requirements and configured workflows.

Created Mockups using balsamiq mockup to finalize UI design and create Specification documents.

Identified Reporting Requirements for the dashboard to be implemented utilizing SSRS.

Coordinated User training efforts and created user training manuals. Created reporting requirements as well as visualization requirements. Created Ad-hoc and scheduled reports as requested by the management.

Assisted PMO and CMS for management plan and business process

Participated in creation of PRD, Requirements Management Plan (RMP) and RMP to define, organize management and development activities. Used Snagit, Paint, PowerPoint and Azure in order to come up with User Interface Design.

Facilitate development of the requirements of various projects assigned to by partnering with multiple business units. Participated and coordinated to troubleshoot any problem and identify root cause with correct team.

Lead the Scrum teams in PI planning, Grooming, Daily standup and Sprint planning meetings.. Facilitate the PI planning sessions for the Scrum teams. Facilitated scrum ceremonies (grooming, sprint planning, retrospectives and daily stand-ups.

Facilitate the PI planning sessions for the Scrum teams.

Facilitated scrum ceremonies (grooming, sprint planning, retrospectives and daily stand-ups). Served as Agile Coach. Coached employees on Agile/Scrum, Agile best practices and self-organizing teams to help in company’s digital transformation.

Environment: Scrum, JIRA, Tableau, SharePoint, MS Project, MS Excel, MS Visio, SQL Server, Mock-Up Screens and UML

RC Leisure, London, UK Jul 2018 – Feb 2020

Role: Business Analyst

Responsibilities:

Implemented Agile and Scrum practices for increasing collaboration between onshore and offshore teams

Coached team on Value Based Prioritization and ensured focus was on delivering value. Monitored and tuned number of Work- In- Progress (WIP) items for SCRUM teams to Eliminate Waste (MUDA)

Provided time to time coaching to Scrum Masters in conducting effective Scrum Ceremonies like Sprint Planning Meetings, Sprint Review Meeting, Sprint Retrospective, Backlog Grooming Meetings

Mediated and Mitigated Impediments within the Scrum Development Team and across the Organizational Hierarchy

Mentored the teams for working on Continuous Process Improvements and implementation of new methodologies for software development and project management

Acted as a Liaison between Business and IT to finalize the requirements and then converting them to functional specifications. Held teams accountable for meeting Iteration/Sprint Commitments

Worked with the Agile PMO in bringing new ideas to capture realistic Scrum Metrics as part of Retrospective

Coached the team on Agile Techniques like User Stories, Continuous Integration, BDD, Continuous Testing, Pair Programming and Automated Testing

Assisted Product Owner and Scrum Teams with activities such as Story Mapping to define Minimal Marketable Features (MMFs) for new initiatives. Provided coaching to Product Owner on identifying features and backlog refinement

Provided guidance and advise to the larger audience, including Senior Management and other Scrum Masters in Agile/Scrum best practices and aligned the team to follow the basics of principles

Conducted effective, creative, and engaging Retrospectives through techniques like Happiness Histogram, ORID and Starfish to identify opportunities for improvement and guided the team to reach their improvement goals

Coordinated with the platform Dev Lead, Project Managers, and Product Owners to do Sprint and Release Planning

Interacted with PM’s on external dependencies in-order for the team to commit as planned

Coached, mentored Scrum Masters, Teams and PO's on How to focus on Sprint Goals and effectively deliver high value every sprint by meeting the commitments

Along with Project Manager developed Project Plans, Production Deployment Plans, Cost and Budget Plans, Resource Plan and on boarding schedule.

Developed and Documented Agile Risk Management Plan and Managed Agile EVM

Coached Scrum Masters and team on some common ways of organizing projects in JIRA

Environment: Scrum, JIRA, Tableau, SharePoint, MS Project, MS Excel, MS Visio, SQL Server, Mock-Up Screens and UML

Smart Deal Group, Dubai, UAE Aug 2013 – Dec 2017

Role: Business Analyst

Responsibilities:

Managed client interaction for Mercury program to implement centralized printing platform for Confidential .

Facilitated PI planning for an Agile Release Train of 3 teams to create 5 sprints worth backlog for each.

Coached waterfall project managers to manage Scrum teams, and the team members on agile principles.

Implemented SAFe framework and created 4 ARTs to align 20+ teams.

Influence PMO to transition projects from Waterfall to Agile (Scrum and Kanban) to align with Client’s teams.

Setup teams in JIRA and helped to create the product backlog with defining themes, epics and versions (PIs).

Protect team from over-commitment, manage backlog, and prioritize resolution of defects/bugs.

Help team to define and procure the infrastructure in client’s environment to install product.

Led the Infrastructure team to build the infrastructure from the scratch- install/configure Kafka, Elastic search, Mongo DB, F5 Load balancer.

Help team to resolve the impediments and monitor the burn down chart and velocity.

Perform scrum master duties, and facilitate Planning, Grooming, Retrospective, Review and daily Stand-up.

Help teams to move from manual to automated testing through implementing Jenkins.

Prepare weekly status reports, status dashboards, and status presentations for the leadership and sponsors.

Environment: Scrum, JIRA, Tableau, SharePoint, MS Project, MS Excel, MS Visio, SQL Server, Mock-Up Screens and UML

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