Joel Duer

*** * ******** *********

Monrovia CA. 91016

Tel: 626-***-****

ad0kqj@r.postjobfree.com

Professional Objective:

I aim to make a meaningful and valuable contribution to a forward-thinking and innovative organization. My foremost commitment lies in providing precise, high-quality care as a dedicated healthcare professional and leader. Furthermore, I am devoted to sharing my expertise and strong work ethic within the industry through educational initiatives and comprehensive training programs. Skills and Qualifications:

o Tableau & Minitab

o Policy development

o Knowledge of facility operations

o Training & workforce development

o Medical terminology

o Brand and generic medications

o Dosage calculations

o Skilled in presentation composition on

multiple technology platforms

o Team building

o Microsoft Word and Excel

o Typing 70 WPM

o Research & writing reports

o Customer service

o Employee relations

o Compensation & Benefits

o Experience with third-party billing

o Strong ability to lead and multitask.

o Clear teaching credential in Health

Science and Medical Technology

o Ability to make rigorous lesson

plans and hands-on andragogy

curriculum

o Organization

o Communication

o Problem-solving skills

o Performance management

o Conflict resolution

o Labor law and compliance

o Recruitment & Staffing

o Strategic planning

o Servant leader

o Data analysis and reporting

Education:

The University of Scranton

Scranton, Pennsylvania

MBA: specialization in healthcare management and human resources management: Graduated May 2023 MHA: specialization in health administration: Graduated May 2023 Azusa Pacific University

Azusa, California

Area of study: Allied Health/Organizational Leadership Bachelor of Science in Organizational Leadership: Graduated December 2019 University of San Diego

San Diego, California

Field of study: Teaching credential in health science and medical technology: Graduated August 2018 American Career College

Ontario, California

Registered Pharmacy technician: Graduated Jan 2009 Work Experience:

Los Angeles County Internship Human Resources: Chief strategist of Special Projects November 2022-May 2023

• Utilized project management skills on multiple projects with various deadlines.

• Researched and produced multiple reports and resources.

• Helped with organization policy development with the HR management team.

• Actively worked with the administrative team to improve workforce development.

• Assisted in strategic health planning.

• Created data visualization for projects with multiple software and mapping systems.

• Used multiple analytic methods and forums to accomplish organizational goals and risk assessment. Academy of Health Science Lead Teacher: Alhambra High School August 2022-May 2023

• Since August, I have helped build a new California Partnership Academy status program.

• Helped with grants and writing budget narratives.

• Conducted bimonthly meetings with academy teachers using data to improve student academics and opportunities.

• I have built a three-year program with a rigorous curriculum that led to articulation with surrounding community colleges so students could achieve college credit in Medical terminology.

• I assisted in getting the program approved for national recognition by the Pharmacy Technician Certification Board. Pharmacy Technician Instructor/Program Director: Cerritos High School August 2017-2022

• I have built a career technical education program for pharmacy technicians.

• Achieved national recognition as an official Pharmacy Technician Certification Board program.

• Built an extensive network within the community with other pharmacies for contracts so students can finish clinical hours and start a career in pharmacy.

• I have been able to keep relationships with the PharmD program's admission coordinators to come and recruit students to enter pre-med and PharmD programs out of high school. Pharmacy Technician Instructor/Director: Azusa Adult School September 2016-2022

• Built a career technical education program for pharmacy technicians.

• Created an extensive network within the community with other pharmacies for contracts so students can finish clinical hours and start a career in pharmacy.

• Achieved national recognition as an official Pharmacy Technician Certification Board program. CFT Azusa Federation of Adult Educators: Vice president August 2019-2022

• As vice president, I am part of the salary negotiation team.

• Attended district leadership meetings and seminars.

• Directly involved in grievances.

SNF Processing Manager: Modern Health Pharmacy

January 2009-August 2017

• SNF Processing Manager directly in charge of over forty employees.

• Making the schedule for a 24-hour pharmacy with multiple shifts and departments.

• Writing and implementing policies and procedures to ensure the pharmacy runs efficiently. Worked closely with other department managers and supervisors to create a cohesive team that worked well under the pressure of a substantial workload of delivering 6,500+ prescriptions a day to thousands of beds all over southern California.

• Trained and educated all new and current employees.

• The lead technician of the Controlled Substance department assisted in setting up the program.

• Helped the administrative team by leading projects and ensuring deadlines were met.

• Utilized pharmacy software to create reports and data to analyze to improve operations and introduce policies that made the pharmacy more lucrative.

• Along with the HR manager worked on talent acquisition and retention.

• Helped HR with all subordinate leave of absence requests.

• Wrote and conducted all employee annual reviews.

• Increased productivity by 12% without increasing labor costs.

• Assisted administrative team in increasing profit by 15%.

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