Contact
Education
Phone
ad0kq9@r.postjobfree.com
***** ******* ****, **********
Address
Dana Petersen
D e n t a l P r o f e s s i o n a l
Highly organized professional with excellent management and customer service skills. Enjoys a challenging and structured work environment. Exceptionally strong work ethic and optimistic outlook combined with comprehensive knowledge of office administration and dental procedures. Skilled in optimizing workflow efficiency, managing finances, and handling claims. Experience
Patient care - assisted dentist, performed teeth cleaning, sterilized equipment, ordered supplies, communicated treatment plans with patients Performed front desk responsibilities
Oversaw reporting for insurance claims, denials, over/under payments, unpaid claims
Managed dental inventory by monitoring stock and placing new orders Dental Assistant
Office Manager
Dental Assistant
1998-2023
2004-2005
1992-2001
Children’s Dental Care
Kretchmer Family Dental
River’s Edge Dental Clinic
ad0kq9@r.postjobfree.com
Roger Swagger
Phone:
Email :
Vice President of Sales
ad0kq9@r.postjobfree.com
Lori Crowley
Phone:
Email :
Office Manager, Children’s Dental Care
Reference
Concord Career Institute
Licensed Dental Assistant
1992
Project Manager
Patient Care
Credentialing
Insurance Processing
Staff Training and
Development
Property Management
CPR, First Aid, AED
Expertise
Software
Jennifer Hiller
Office Lead, Children’s Dental Care
Phone: 651-***-****
Email : ad0kq9@r.postjobfree.com
Open Dental
Eagle Soft
Dentrix
Moolah
Word
Excel
Patient Care - Front desk, scheduler, develop patient metrics, created new patient accounts and forms, run recall system
Patient Insurance Liaison - explain insurance for patients to maximize benefits Implement and maintain compliance with state regulations, HIPAA, and OSHA guidelines
Handle accounts receivable and payable, monitor budgetary goals, and work with vendors
Oversaw patient scheduling, treatment planning, and financial arrangements Processed insurance claims, liaised with providers, and maintained accurate records
Managed insurance claims and credentialing
Oversaw property management for all three locations Instructed and reviewed with patient, information concerning hospitalization including health plan status and research eligibility Managed the office’s daily operations, including patient scheduling, billing and collections, and quality control
Managed and creates office systems, projects and monitored office performance Maintained up-to-date records for patients and ensured data was stored securely in with privacy and security regulations