MANAL KIBBE

Personal Info

Nationality: Lebanese

Address: Riyadh – Saudi Arabia

Marital Status: Married

Mobile: 059*******

Email :

ad0kpd@r.postjobfree.com

Objective

As an assistant manager, my primary objective is to support the functioning of business operations by managing staff, coordinating operations, and ensuring exceptional customer service. I aim to create a positive and productive work environment by communicating with team members, setting clear goals, and monitoring performance.

Education

Beirut Arab University

Faculty of commerce

1999- 2002

Key Skills

Digital Marketing

Reservations

Travel Arragment

Teamwork

Time Management

MS office

Well Organized And flexible

High Communication Skills

High degree of responsibility

Project Management

Communication

Problem-solving

Experience

JANUARY 2023 – APRIL 2023

Office Manager Riyadh Alkhozama Company

• Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and

reordering supplies.

• Providing real-time scheduling support by booking appointments and preventing conflicts.

• Making travel arrangements, such as booking flights, cars, and making hotel and restaurant reservations.

• Screening phone calls and routing callers to the appropriate party.

• Using computers to generate reports, transcribe minutes from meetings, create presentations, and conduct

research.

• Greet and assist visitors.

• Maintain polite and professional communication via phone, e-mail, and mail.

• Anticipate the needs of others in order to ensure their seamless and positive experience.

• Manage the day-to-day operations of the office.

DECEMBER 2015 – DECEMBER 2017

Office Manager Al Marose Construction Company

• Match the policy with the labor office articles for KSA and GCC.

• Execute the company policy against all transactions and employees’ benefits.

• Ensure the proper implementation of internal rules and regulations.

• Follow up on the processing of business trips including ticketing, reservations, and visa requirements.

• Arrange all kinds of visas through the passport office of electronic visas service Muqeem like (commercial - exit re-entry – exit family - business)

• Prepare memos and circulations for KSA and GCC.

• Arrange the official driving permit to H.O staff with government officer.

• Follow up the expiration date for H.O vehicles’ license and driving permits.

• Follow up with branches and departments for expiration date of vehicles’ license, issue new plates.

• Check IQAMA expiration date for the department and send it for renewal.

• Check IQAMA and passport expiration date to issue requested visas.

• Periodic reconciliation as requested for HR system, Social Insurance system, and Labor office lists

and staff electronic service lists and sponsorship in and with sister companies.

• Recording absence and prepare warning letter as

requested for KSA and GCC.

• Prepare all necessary documents, passport copy,

requesting Company ID, arrange office stationeries requirements, etc...

• Medical insurance (Addition / deletion / claims / approvals /upgrade / downgrade classes

prepare annual lists to be insured in the

beginning of the year

• Prepare the necessary documents and letters addressed to governmental authorities.

• Proceed the file to be added to GOSI, medical

insurance, system entry etc...

• Social Insurance GOSI (Addition/deletion- Percentages / work injury / Hospitals follow, etc…)

• Arrange due contract Tickets and ticketing for B.T with the travel agency.

• Review issued tickets and agency statement of

accounts.

• Arrange transportation for due staff travel.

NOVEMBER 2011 – SEPTEMBER 2014

Admin Coordinator Sinosteel Equipment & Engineering Maintaining diaries, arranging appointments, taking messages Typing and word processing, filing, organizing and servicing meetings (producing agendas and taking minutes). Managing databases, Recruiting, training, and supervising junior staff, Handling correspondence. Implementing new procedures and administrative systems Co-ordinating mailshots and similar publicity tasks. Preparing letters for governmental offices. Prepares reports in Excel and Power point as per management instructions. Composes letters and memos / faxes for management and maintain them under accessible reference sequence. Schedule appointments, co-ordinate travel and accommodation arrangements and produce itineraries as required which optimize the use of management time. Handle and maintain all incoming/outgoing mail and fax

correspondence appropriately and ensure logging such tasks for follow up and referral.

NOVEMBER 2010 – NOVEMBER 2011

Reservation Manager Coral Al Hamra Hotel

Handle the hiring and training of employees directly engaged in arranging reservations. Ensure that employees follow policies and procedures for guest relations. Scheduling employees, monitor attendance records and review employee performance. Handle large group bookings and conventions. Correspond with travel companies and agencies to offer special rates and to answer special requests or questions regarding the rooms Managing channels online (Booking.com, Agoda, Gullivers, Laterooms, Hostelbookers,Hoojozat.com, Expedia.)

MARCH 2007 – AUGUST 2010

Administrative Coordinator Specialized Medical Center As Administrative Coordinator I started as an

information center coordinator within less than 3 weeks my expertise was highly recognized by the management; therefore I was transferred to the administration office in Retrieve Center as an administrator & call center manager

, assisting the staff and patients, receiving all the head office incoming letters & documents, and passing it to the right doctors furthermore I was responsible for the publishing of a weekly based physicians on-call schedule in Retrieve Center outlook public folder. I was responsible for updating the physician’s basic data list on monthly basis, and other monthly tasks related to the SSH magazine, liaising with the head office to send out the medical articles requested to the right specialists and consultants and make sure they are received, reviewed, and

approved before the exact deadline for publishing. Specialized Medical Center Hospital – As Senior Receptionist I was appointed an Senior Receptionist Performing

key clinic reception functions, answering phones an greeting patients and others in person : screen call and visitors patients to determine nature of request or problem, refer to appropriate staff member, take messages, schedule, reschedule and cancel appointments with clinic physicians, using computer system.

Languages

Arabic

Mother Tongue

English

Excellent

Objective

My goal is to become associated wit a company where I can utilize my skills and gain further experience while enhancing the company’s productivity and reputation.

References

Available upon request.

Contact this candidate