Charles Lowe

Little Rock, AR *****

ad0kod@r.postjobfree.com

+1-501-***-****

● Thirty-two years of experience leading teams to exceed revenue and profit goals.

● Proven track record of sales and exceeding sales goals.

● Specialized skills in supervision and customer service delivery in a fast paced environment.

● Strong commands of business protocol and experience conducting business with various organizations.

● Expert relationship builder, channel developer, negotiator and sales strategist. Authorized to work in the US for any employer

Work Experience

Asst. Store Manager

Northern Tool + Equipment - Little Rock, AR

October 2020 to Present

Over inventory and receiving, plus other duties of a retail store. Outside Sales Representative

Speights NAPA - Little Rock, AR

2018 to 2019

Working with Store and Area Manager to develop sales plans and goals; call on new and existing wholesale; fleet and national account customers within a defined territory to establish and/or grow relationships and sales penetration; promote the full line of NAPA products and programs to existing customers; keep informed of new NAPA products or sales promotions by working with the product sales teams and participating in training; demonstrate a positive, helpful attitude as well as professional conduct and appearance at all times.

Tire Lube Express Manager

Wal-Mart - Bryant, AR

2012 to 2018

Manage twelve automotive techs, create schedules, conduct interviews and termination activities, market services and products, deliver excellent customer service through problem resolution and planning, conduct new hire training, ensures safety of the department by learning, implementing and enforcing regulations.

Night Check-in Supervisor

Glazer's Distributor's - North Little Rock, AR

2008 to 2012

Supervise the check-in of inventory from shipments, research and document changes in the inventory and shipments

Assistant Store Manager

Advance Auto Parts - Little Rock, AR

2004 to 2008

Assisted the Manager in operating the store, exceeded sales goals, provided excellent customer service, researched and located parts, prepared bank deposits, audited cash drawers, conducted sales training for other employees and completed work schedules for the store Advance Auto Parts - Little Rock, AR

2005 to 2006

Ensured that pasteurization process was completed, inspected finish product on lines, mixed ingredients for juices and conducted water and juice purification tests Store Manager

Auto Zone - Little Rock, AR

2001 to 2004

Managed team of seven salespersons, completed and submitted store sales reports, performed sales duties and light maintenance, prepared bank deposits, inspected store, attended and conducted sales training for employees, prepared weekly work schedule, supervised weekly and monthly store audits and stock activities

Sales Manager/Service Manager

Goodyear Tire Company - Little Rock, AR

1998 to 2001

Managed team of five mechanics, prepared and provided work estimates to customers, completed, inspected and filed repair orders, prepared work schedules, acted as support manager, exceeded sales goals on tires and auto related products, provided excellent customer service, prepared store deposits, managed and organized sales showroom

Collections Manager

Rent-A-Center - North Little Rock, AR

1997 to 1998

Collected delinquent payments, filed small claims reports to the courts, maintained customer files, wrote new rental contracts, conducted rental transactions and provide excellent customer service Assistant Store Manager

Auto Zone - Little Rock, AR

1995 to 1997

Managed ten person sales team, trained new and current employees, opened and closed store, filed daily reports, prepared bank deposits and inspected store daily Store Manager

Jiffy Lube - Little Rock, AR

1987 to 1995

Trained new and existing employees on company procedures, prepared work schedules, maintained and ordered store supplies, performed bookkeeping duties and prepared payroll, managed sales team, wrote advertisement and budget presentations and conducted sales training for store Education

High school diploma in Business Administration

University of Arkansas at Pine Bluff - Pine Bluff, AR August 1985 to June 1987

Skills

• Forklift (7 years)

• Outside Sales (3 years)

• Recruiting

• Inside Sales

• Cold Calling

• Sales Management

• Management

• B2B Sales

• Negotiation

• Salesforce

• Pricing

• Upselling

• Leadership

• Supervising experience

• Continuous improvement

• Sales

• Warehouse experience

• Customer Relationship Management

• Business Development

• Payroll

• Presentation Skills

• Operations Management

• Store Management Experience

• Account Management

• Budgeting

• Research

• Public Relations

• English

• Time management

• Microsoft Excel

• Microsoft Office

• Military Experience

• Merchandising

• Help Desk

• Quality Assurance

• Process Improvement

• Project Management

• Supply Chain

• Computer Networking (10+ years)

• OSHA (4 years)

Military Service

Branch: Army

Rank: E4

May 1987 to July 1996

Light wheel mechanic

Commendations:

Several

Expert shooting

Best motor pool

Awards

Wslmart Auto Care Center

August 2017

Best auto care center for the month

Certifications and Licenses

Secret Clearance

Top Secret Clearance

TS/SCI

Assessments

Work Style: Reliability — Familiar

April 2020

Tendency to be dependable and come to work

Full results: Familiar

Sales: Influence & Negotiation — Expert

April 2020

Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.

Full results: Expert

Management & Leadership Skills: Impact & Influence — Proficient June 2020

Choosing the most effective strategy to inspire and influence others to meet business objectives. Full results: Proficient

Management & Leadership Skills: Planning & Execution — Familiar June 2020

Planning and managing resources to accomplish organizational goals Full results: Familiar

Sales Skills — Expert

April 2020

Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.

Full results: Expert

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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