Andrew Brooker

***** ***** ****

Orange Village, Ohio 44022

Cell:440-***-****

ad0knn@r.postjobfree.com

Education

**** - ****: Orange High School, Pepper Pike, Ohio

**** - ****: Lakeland Community College, Kirtland, Ohio

2016 – 2018 Cuyahoga Community College, Highland Hills, OH

Work Experience

October 2018- October 2023: Technology Xchange Solutions Solon, Ohio

●Test batteries, screens, top cases and logic boards for Macintosh products

●Test Windows touchscreens and Android tablet displays

●Create operating system and install drives

●Take photos, write product description and price products

●Fix and troubleshoot problems with Apple laptops and hardware

●Inventory items

●Complete sales orders including shipping and adjusting inventory

●Fulfill parts for other departments at the company

●Test Windows laptop assemblies with touch screens

●Test android tablet displays

August 2018- September 2018: Staples Mayfield Heights Ohio

●Sales staff in the technology department

●Recommend proper ink, toner, flash drives, headphones, charging cables, calculators for personal customer technology needs

●Demonstrate the difference between computer configurations on which computer best fits the customer’s needs

●Answer technology and general information customer phone calls

August 2017: Orange City School District Technology Department

●Installed printers, computers

●Repaired devices for faculty and staff district wide

●Inventoried old technology equipment

●Proper disposal of technology equipment

June 2016 – June 2018: Towne Park, Mayfield Heights Ohio (Cleveland Clinic Parking Services)

●Safely drove, parked and retrieved customer cars

●Wrote valet tickets marking any pre-existing damage or valuables left in vehicle

●Assisted customers with wheelchairs

May 2013 – May 2016: Waterway Carwash, Pepper Pike, Ohio

●Responsible for all aspects of car wash detail including drying, vacuuming, washing floor mats

●Drove cars both into and out of the car wash tunnel and to the detailing station

●Dependable employee who arrives to work on time, communicates effectively with staff and customers

●Promoted to team leader

June 2009 - August 2010: PPM, INC, Beachwood, Ohio

●Handled all light office cleaning for small local office suite

Special Training Education

2012-2014: EXCEL TECC, Information Technologies Systems Program, Mayfield City Schools, Ohio and Mentor City Schools, Ohio (located at Lakeland Community College, Mentor, Ohio)

Grades 11-12

Skills

●Repair hardware and software problems with computers. Reinstall the Operating Systems onto a computer. Can troubleshoot almost any problem on a Mac or PC. I can install a hard drive, RAM, motherboard, processor, power supply, graphics card etc. into a computer or build a computer from scratch if need be.

●High work ethic, reliable, diligent and hard working

●Excellent planning and organizational skills

Accomplishment

●Excel TEEC Orange High School Student of the Year

●Short Term Certificate in Cisco from Cuyahoga Community College

Interests

●Computers, Biking, Basketball, Photography

References:

Don Mygrants General Manager, Waterway Carwash 216-***-****

Jennette Irish-Glass, Computer Services Coordinator, Orange City Schools 216-***-**** x 2238

Nutan, Manager Towne Park 216-***-****

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