Maria Fatima Lynch
**** ******* ******, **** ***********, Pennsylvania 18301
********@***.***
Professional Summary
Confident, highly motivated, enthusiastic and knowledgeable professional with over 20 years’ experience in billing, analyzing, training and supporting multiple skill levels of representatives. Strong time management and prioritization skills. Demonstrated ability to motivate, coach and lead people. Excellent communication, organizational and interpersonal skills. Interested in obtaining a position where will be able to share knowledge and grow others to benefit the organization.
Skills
• Microsoft Office (Excel, Word, PowerPoint)
• ePaces, ePremis, Medicare System and various Healthcare Eligibility Systems
• Knowledge of various billing systems – EPIC, Eagle, Meditech, SMS, HBO, Patcom
• Training
• Problem Solving
Experience
Revenue Cycle Sr. Analyst/Client Advisor
RTech/Transunion/Finthrive Jan 2002 – 10/06/2023
• Focus on detailed and high quality analysis of hospital query output to produce client findings
• Review payments received on accounts provided by us to client, determine if those payments were due to our efforts and should be included in the monthly Invoices.
• Strong leadership, analytical, planning and communication skills
• Support the Business Operations Director on daily tasks as well as special projects
• Closely work with team leads, review their client findings and publish the final reports.
• Analyze and provide information to Business Operations Director regarding billing activity to follow up with clients whenever necessary
• Focus on Identifying new revenue opportunities as well as improving overall quality for all NY and other various states clients
• Train new employees and provide support by answering questions to existing representatives on a daily basis
• Perform in-depth analysis and follow up of all inpatient and outpatient accounts (Governmental and Commercial)
• Verify Patient’s eligibility and benefits. Communicate any issues occurring to Product team
• Strong understanding of Medicaid and Medicare reimbursement
• Perform final quality review of client findings reports to ensure quality and accuracy
• Point person to review of client feedback on issues to provide corrective actions for process improvement
• Follow up on client requests
Education
Universidade de Lisboa Lisboa/Portugal
Bachelor degree: Modern Languages and Literatures – English/German
Languages
Portuguese (Native)
French (Fluent)