KAYLA KING

Address: **** **** ***** *********, **** Stevens, Washington 98258

Phone: 425-***-**** Email: ad0klq@r.postjobfree.com

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~MANAGER, WOUND CARE AND HYPERBARICS~

QUALIFICATIONS PROFILE

Highly talented and results-driven professional, offering broad-based years of experience in a medical setting focusing on healthcare management. Show competency in developing effective strategies and plans while ensuring compliance with regulatory requirements to achieve organizational mission and goals. Exemplify keen expertise in building profitable relationships with patients by addressing their diverse needs, providing innovative medical solutions, and ensuring utmost satisfaction. Enjoy challenges while multitasking in a fiercely competitive, challenging, and fast-paced environment. AREAS OF EXPERTISE

• Clinical Operations Quality Improvement • Care Coordination and Therapeutic Knowledge

• Medical Document Compilation and Charting • Problem Solving and Decision Making

• Safety and Regulatory Compliance • Time Management and Deadline-Sensitive

• Leadership, Mentoring, and Team Building • Articulate Oral and Written Communication

• Budget Allocation and Cost Control • Outstanding Employee Relations and Interpersonal Skills PROFESSIONAL EXPERIENCE

EVERGREENHEALTH MONROE MEDICAL CENTER MONROE, WA: October 2012– November 2022 Wound Care and Hyperbaric Manager Oct 2019–Nov 2022

Offer high-caliber management qualifications in day-to-day operational aspects of the health care facility.

Foster positive working relationship by involving employees in decision making across department, service unit, and organizational boundaries.

Determine staffing requirements, hire and onboard all employees, and promote safe environment of care in adherence to standard operating policies and procedures including DNV and Department of Health.

Oversee the completion of performance feedbacks and annual reviews to employees under time constraints.

Mentor employee to continuously enhance their knowledge and skills and conduct regular department staff meetings.

Effectively allocate annual operating budget to determine financial outcomes and decisions; implement corrective measure to achieve target financial objectives.

Closely monitor contract development, fiscal accountability, and human resources and employee issues, programs, and dynamics.

Complete monthly reports to measure goal achievement and determine areas of improvement in organizational performance and customer service surveys.

Serve as an active participant in Leadership Council and other hospital/team meetings to develop competencies in strategic planning toward fulfillment of organization to achieve its missions and goals.

Stay abreast with the industry’s trends while maximizing performance potential by vigorously attending in-service education and off-campus seminars.

Project leader from start to finish on multiple electronic record projects including I-heal, Intellicure and EPIC.

Fulfill expanded duties such as preparing patients for admissions, insurance authorizations, charge reconciliations, and denial letters to insurances to recoup funds.

o Overturned Medicare RAC audit in 2021, assuring over $500,000 of revenue was not lost to documentation and billing errors.

Develop marketing initiatives, patient education pamphlets, and posters, and subsequently deliver informative presentations pertaining to wound care and hyperbaric through community education. o Year over year growth in the wound center and hyperbarics leading to yearly financial growth of over

$400,000 from 2021-2022

Project lead of the completion and presentation of numerous performance improvement projects to the hospital board.

Hyperbaric Safety Director Oct 2011–Nov 2022

Administer hyperbaric oxygen therapy to patients as prescribed by the hyperbaric physician.

Supervise and facilitate safety training to the hyperbaric facility personnel.

Oversee and maintain the safe and effective operations of hyperbaric chambers and related support systems.

Provide recommendations on departmental safety policies and streamline new safety procedures as appropriate.

Take part in the wound care clinic’s safety program. KAYLA KING

Address: 1403 74th Drive Southeast, Lake Stevens, Washington 98258 Phone: 425-***-**** Email: ad0klq@r.postjobfree.com

2 P AGE

Consistently ensure the departments’ strict adherence to the NFPA 99, Standard for Health Care Facilities – Hyperbaric Chapter and current edition, as well as to unit safety policies and procedures.

Institute a procedure assisting the medical director with the review and documentation of safety-related events.

Work collaboratively with medical, program, and nursing directors in developing and modifying department policies and procedures, as well as key operation and maintenance documents.

Preside over staff meetings, while spearheading marketing efforts and serving on the Employee Safety Committee. CARING FAMILY DENTISTRY MILL CREEK, WA

Lead Dental Assistant 2006–2009

Functioned as an effective team member, along with dental clinic care providers and front and back-office support staff, in rendering the following efforts:

− Quality dental treatment support, as well as four-handed dentistry.

− Oral health education.

− Instrument repair and sterilization, as well as facilities and equipment maintenance; and

− Supply inventory and purchasing.

Assumed full accountability in scheduling and leading the assigned staff; conducting ongoing performance feedback; and serving as key communicator between the clinical staff and practice manager.

Guaranteed compliance with clinic protocols in completing critical tasks, while taking part in interviews and acting as preceptor to newly hired staff.

Guided dental assistants through performance monitoring and annual performance evaluations.

Initiated the staffing and scheduling of dental assistants, while participating in the medical assistants’ recruitment process.

Partnered with the reception staff in administering all interpreter services.

Facilitated new dental assistant job-specific orientation, which includes determining and recommending training needs to the practice manager.

EDUCATION

ASSOCIATE OF APPLIED SCIENCE IN RESPIRATORY THERAPY Pima Medical Institute Renton, WA

Relevant Coursework: Respiratory Care Practicum Pulmonary Rehabilitation and Wellness Respiratory Therapeutics Professional Communications Advanced Patient Assessment Cardiovascular Diagnostics Critical Care Techniques PROFESSIONAL DEVELOPMENT

CERTIFICATION:

Dental Assistant Certificate Training Program, Pima Medical Institute–Renton, WA Hyperbaric 40-hour Course Certificate, Healogics

Crucial Conversations Course Certificate, EvergreenHealth Basic Life Support, Cascade Healthcare Services

LICENSURES:

Registered Respiratory Therapist (RRT) Credential: Expires 2024 PROFESSIONAL AFFILIATION

American Association for Respiratory Care (AARC)

TECHNICAL ACUMEN

Microsoft Office Suite (Word, Excel, and Outlook) Healthcare Information Systems

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