Branch Manager Financial Services

Subarna Budhathoki

**** ****** **, *** *******, LA 70131, USA

Mobile: 516-***-****

Email: ad0khw@r.postjobfree.com

PERSONAL SUMMARY

Experienced banking professional with a strong background in customer relationship management, with a primary focus on lending and deposit management. Over 12 years of experience in the banking sector, providing financial services and assisting clients, including more than 9 years in leadership roles as a Branch Manager and Cluster Head. Fluent in English, Hindi, and Nepali. Additionally, I have over 12 years of experience as an adjunct faculty member in academics. I possess the ability to work independently and as part of a team to effectively fulfill job responsibilities.

PROFESSIONAL CAREER

T-MOBILE

- Mobile Associate (August 21, 2023 – Present)

CITIZENS BANK INTERNATIONAL LIMITED, Kathmandu, Nepal (www.ctznbank.com)

(May 30, 2011 - May 16, 2023)

Major Functional Responsibilities

1. Cluster Head - Bagmati Province Office (July 29, 2021 - May 16, 2023)

- Managed overall administration of the Cluster, supporting Branches in meeting budget sales targets and maintaining high service standards.

- Supervised efficient staff operations, ensuring smooth workflows, and assisting branch managers in achieving annual growth targets and project plans to enhance business. 2. Branch Manager - Narayanghat Branch, Chitwan, Nepal (August 4, 2018 - July 28, 2021) 3. Branch Manager - Samakhusi Branch, Kathmandu, Nepal (February 23, 2014 - August 3, 2018)

- Achieved planned business growth of the assigned branch by implementing strategies for deposits, risk assets, and other sales targets.

- Monitored service delivery, initiated work procedure improvements while maintaining compliance with bank policies.

- Ensured smooth and effective branch operations across all departments. - Guided staff for efficient service delivery.

4. Credit Relationship Officer – Consumer Banking Unit, Corporate Office, Kathmandu, Nepal

(May 30, 2011 – February 22, 2014)

- Focused on consumer products and maintained effective credit relationships to promote Consumer Banking Products.

OTHER PROFESSIONAL EXPERIENCES

- Adjunct Faculty (May 2011 - May 2023)

- Assistant Marketing Coordinator, Voice of Youth Pvt. Ltd. (December 7, 2008 – December 30, 2010)

- Primary Teacher, Tri Jyoti Higher Secondary School (August 2003 – September 2004) ACADEMICS

- 2011: MBA, Kathmandu University School of Management

- 2008: BBA, Nobel College, Pokhara University

- 2004: 10+2, Tri Jyoti Higher Secondary School

- 2002: School Leaving Certificate, Tri Jyoti Higher Secondary School PROFESSIONAL TRAININGS

- Management Development Program (Multiple Modules)

- AML/CFT-KYC training

- TOT on financial literacy

- Certificate course in Anti Money laundering (AML) & Combating Financing of Terrorism

(CFT)

- Workshop on Young Managers Bootcamp to Leadership

- Leadership Development and Capacity Building Conclave LICENSES AND CERTIFICATIONS

-Passed SAFE MLO Test (NMLS# 2507547)

OTHER LEADERSHIP ROLES

- Chief Editor, Origin (semi-annual Nobel College magazine: 2006-2008)

- President, Nepal Youth Red Cross Circle, Nobel College (2006-2007) ACHIEVEMENTS/AWARDS

- Student of the year- 2007, Nobel College

- Mr. Nobel – 2008, Nobel College (Outstanding student, Batch 2004-2008) REFERENCES

As per request

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