Hollie Freeman

**** *********** **** *** #****

Edmond, Ok 73034

928-***-****

ad0kbh@r.postjobfree.com

EDUCATION

Santa Fe High School, 2018 Edmond, OK- Graduate

GPA: 3.8

VOLUNTEER/ JOB EXPERIENCE

Youth Center May 2012- May 2016 Helped in the management of special events, (musicals/plays, haunted houses and sports games). Also the leading in fundraising, volunteering with 4-H and at our local food bank in Yuma, AZ.

Commissary bagger February 2015-May 2016 I assisted customers by bagging their groceries for them, walked them to their vehicle and securely placing their groceries inside.

Volunteered at Santa Fe High School August 2017- May 2018 by helping promote the performing arts club, with fundraising and getting all of our club information out and readily available online for new viewers and others interested in the performing arts club to see what we were promoting.

Cabela's clothing outfitter June 8, 2018- February 12, 2020: Able to demonstrate product to customers. Cross trained in multiple departments. Replenish product on shelves as required per Merchandising guidelines. Restock merchandise as required. Remaining a product expert through ongoing product knowledge training. Knowledgeable of advertised sales; maintain pricing and signing. Assist floor merchandise moves. Keeps the work area clean, neat and well stocked with supplies.

Cabela's customer service rep and online order pulling February 13, 2020- July 5, 2021: Computer savvy with checking our sister stores and seeing what product they have in stock & having certain merchandise sent to our store for the customer at no additional charge. Doing returns, tax exemptions, fishing/ boating, hunting permits and licenses. Online orders and correcting kiosk sales. Ability to understand multiple computer systems that mesh together and work hand in hand with pulling online orders for shipment, tracking the process of online orders and checking out those orders to customers for In-Store pick-up.

Adfitech Post Closing Fulfillment July 6, 2021 - December 15, 2022: Completing timely audits On Broker, Retail & Principal Agent loans to the Client & Investor specifications to identify defects and errors in documentation. Report, track, and obtain corrected documents, follow up on loans. Prepare, deliver, and track HUD Case Binders, Investor/Custodian Files, and Servicing Files. Trailing documents, such as Recorded Mortgage(s), Title Policy, etc. Making sure loans are completed in a timely matter before the 3 main parts are sent out to corresponding destinations.

Onemain financial June 20, 2023 - current: Creating and filling in applications for customer seeing loan opportunities they are approved for through company standards. Completing personal loans for customers one an application has been submitted and ran through company system. Showing customers all available loan options and gpung pver them in depth showing the benefits each one may carry per customer. Taking in person payments / account payoffs, providing confirming customer paperwork. Processing and setting payments / payoffs online / through a phone call providing correct paperwork. Helping different local branches with collections calls, getting customers set on a path to have up to date payments.

SKILLS

●High attention to detail

●People skills

●Very personable

●Creative thinking

●Problem solving

●Fast Pace

●Catching on quickly to learn new processes and police changes

●Working out projects with little to zero kinks

●Good at giving direction to others and receiving direction when needed.