Christina Inez Titlow

707-***-**** cell/vm

E-mail: ad0k6t@r.postjobfree.com

OBJECTIVE:

I adapt well to change. I enjoy the fast paced environment & helping the customer achieve their goal when they enter my workplace! I would love the opportunity to be a part of your team. I am very driven and motivated and I love learning new things. I believe I would be a great asset for your company & together we would be an amazing team!

I am currently looking for a new opportunity. I have 20+ years of exceptional administrative and customer service skills along with Office administration, filing, faxing, multiple phone lines, customer service face to face and over the phone, organization, mail, distribution. I've also worked for mortgage lenders as loan set up, document specialist, funder/closer, conditions, provided CD’s, Funding CD’s, Post Con CD’s, post closing concerns scanning packages, uploading conditions, signing them off, clearing files for funding, balancing with title/escrow, communicating with all parties for smooth closing on all ends, shipping, investor suspense, retail, wholesale, FHA, Out of state. PROFESSIONAL EXPERIENCE:

Royal Pacific Motor Inn - San Francisco, CA - June 2022 - September 2023 NIGHT AUDITOR / FRONT DESK STAFF - Responsible for overseeing front desk duties at a hotel or another hospitality establishment during the night shift. Their duties include helping guests check-in or check out, reviewing guest payments and other details from the day shift to ensure guests provided payment for their stay or any additional requests and acting as a point of communication for customer needs.

Nexera Holding - Emeryville, CA - July 2016 to March 2017 FUNDER/CLOSER/POST CLOSER/DOC REVIEW/CONDITIONS - Document Review for accuracySend out any final prior to funding conditions to all parties making sure everyone is aware and informed. Clear check or obtain any final PTF conditions. Provided CD’s, Funding CD’s when needed. Post Con CD’s post closing concerns scanning packages uploading conditions. Balancing with title/escrow -authorizing funds to be released and verifying recording schedules etc. Communicating with all parties for smooth closing on all ends. Shipping, investor suspense conditions meeting these in a timely manner. Kaiser Permanente - Vallejo, CA – December 2007 to June 2016 TELESERVICE REPRESENTATIVE/AACC CUSTOMER SERVICE - Customer Service/Teleservice Team Player. Answer multiple phone lines. Direct patients (directions/apt time and verification). Relay messages, book appointments, transfer and deal with specialty departments. Liaison between patient and doctor/nurse. Interprets test results to patients, Confidentiality Greenpoint Mortgage Company - Novato, CA – June 1999 to February 2006 SENIOR FUNDER/ DOC DRAWER - Responsible for monitoring and tracking upcoming/submitted lock requests. Perform pre-closing audit to ensure all Underwriter to Review conditions are signed off and prior to Doc conditions are provided. Coordinate closing schedule with broker and loan officer. Assist Account Manager in keeping current information in the Access Reporting Database. Assist supervisor as directed and perform duties as assigned by management. Set up loans for wiring to title company, Assist escrow/title balance. Balance funding figures for correct wire amounts; wire funds to Title Company. References: Available upon request.