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Customer Service Experience

Reno, NV
23.00 Hr
October 24, 2023

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Personal Info





*** * ******* **. *** # 119

Reno, NV, 89502 US

Professional Summary

Positive, hardworking, hands-on leader with 7+ years’ experience managing restaurant operations at high-end establishments. Adept at leading both back of house and front of house employees ensuring the highest standards of customer service and food quality. Skillful in the areas of scheduling, inventory management, food, and supply costing, and food safety policies and guidelines.

Employment History

M.I.T-(Floater) Jacksons Food Stores

March 2023 - June 2023

•Provide outstanding customer service.

•Maintain cleanliness and Organization of stores.

•Assist any store in my district When short staffed.

•Work at a fast-paced Environment, while being able to still be productive.

•Count money, cashier.

•Stock orders as they arrive.

Lead Cashier, Golden Game Petro

Jan 2023 - March 2023

•Cashier-Customer Service Rep.

•Maintain Clean, and organized store.

•Provide exceptional customer service.

•Lead team and Ensure task were completed.

Sous Chef- The Row; Circus Circus, Eldorado, Silver Legacy. Reno, Nevada

Aug. 2021 - Present

•Order or requisition food or other supplies needed to ensure efficiency of operations.

•Meet with customers to discuss menus for special occasions, such as weddings, parties, or banquets.

•Order, receive, or stock supplies or retail products.

•Monitor sanitation practices to ensure that employees follow standards and regulations.

•Check the quality of raw or cooked food products to ensure that standards are met.

•Estimate amounts and costs of required supplies, such as food and ingredients.

•Check temperatures of freezers, refrigerators, or heating equipment to ensure proper function.

Line Cook- Cal Neva. Reno, Nevada

Aug. 2021 - Nov. 2021

•Substitute for or assist other cooks during emergencies or rush periods.

•Inspect and clean food preparation areas, such as equipment and work surfaces, or serving areas to ensure safe and sanitary food-handling practices.

•Cook food or prepare food items, such as sandwiches, salads, and ice cream dishes, using standard formulas or following directions.

Line Cook- The Cheesecake Factory. Reno, Nevada

Sep. 2018 - Jun. 2019

•Maintain sanitation, health, and safety standards in work areas.

•Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles.

•Cook the exact number of items ordered by each customer, working on several different orders simultaneously.

•Verify that prepared food meets requirements for quality and quantity.

Lead= Round Table Pizza-GSR. Reno, Nevada

Oct. 2016 - Sep. 2017

•Serve orders to customers at windows, counters, or tables.

•Schedule activities and equipment use with managers, using information about daily menus to help coordinate cooking times.

•Prepare specialty foods such as pizzas, fish and chips, sandwiches, and tacos, following specific methods that usually require short preparation time.

Lead Cook= Atlantis Casino Resort & Spa. Reno, NV

Dec. 2015 - Jun. 2017

•Substitute for or assist other cooks during emergencies or rush periods.

•Keep records and accounts.

•Ensure freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.


Long Beach CC, Long Beach, California

Associate of Arts, General, Jun. 2010

Chaparral High School, Las Vegas, Nevada

High School Diploma, General ED, May. 2007

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