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Strategic Account Cross Functional

Location:
Mansfield, OH
Posted:
October 24, 2023

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Resume:

Nicole Pettit

*** ****** **

Canal Fulton, OH ***14

Professional Summary

• Build sales strategies, work with cross functional teams and be able to identify industry trends to maximize business opportunities with Verizon, AT&T, T-Mobile, Comcast, Direct Tv and carriers and wholesalers primarily on the EAST Coast.

• Helped the Public Sector (K12, Higher Education, State and Local Government) navigate funding programs and processes to secure funding for initiatives that serve, protect and educate.

• Request for proposals for large enterprise accounts Core products sold

• Manage sale from lead. to close, including preparation of specialized solution proposals, bids, negotiation of contract terms, and oversight of installation.

• Strategic account planning and consultative selling competencies.

• Professional presentation skills and highly developed interpersonal skills.

• Self-motivated with proven experience managing multiple, competing priorities.

• Ability to work independently while collaborating with cross-functional teams.

Skills

• Negation of contracts

• Proposals

• Bids

• E-Rate RFQ or RFP

• Salesforce

• Sales Strategies

• Customer Service

• Cold Calling

• MS Office-Word, Excel

Education

Tuslaw High School Diploma 1998

Professional Experience

Tessco Technology

Key Account Manager

May 2022- present

• Customer acquisition and revenue growth, to develop new business relationships and strengthen current customer relationships at high levels within an assigned account portfolio.

• Build sales strategies, work with cross functional teams and be able to identify industry trends to maximize business opportunities with Verizon, AT&T, T-Mobile, Comcast, Direct Tv and carriers and wholesalers primarily on the EAST Coast

• Strategic plan execution to identify prospective customers, opportunities, and leads, focusing on new business

• Build the trust and confidence to key customers as an invaluable business partner and problem solver

• Presenting, promoting, and selling products to existing and prospective customers

• Develop a strategic account plan to acquire extensive knowledge of key customers’ business and challenges

• Enhance and develop the consultative relationship with a focus on total addressable opportunities through building relationships at all levels within each account

• Maintain a high level of activity to include contact rate, funnel development

• Utilize Salesforce.com tools and Tessco systems to manage, track and develop customers

• Meet or exceed monthly, quarterly, yearly revenue and profit targets

• Demonstrate confidence and accountability for growing new relationships and delivering revenue targets.

• Manage national carrier and wholesale accounts at all levels of the decision-making process.

• Ability to communicate at the C-suite level and develop a strong relationship

• Superior relationship building skills on the phone, virtually and in-person.

• Articulate, persuasive and influential communicator with high level active listening skills.

Windstream

SR Account Executive

2020 –2022

• Cold calling new prospects

• Negotiation of new and existing contracts

• Implementing new carrier services, fiber, sip, VOIP, SD-WAN, MPLS, network security.

• Providing updated technology to current customers, network, focusing on Government and Education accounts.

• 425% to quota during E-rate season, month over month exceeding quota.

• Working with K12

• Following up on e- rate opportunities

• Providing all documentation on E-Rate RFQ or RFP

• Submitting proposal along with RFQ with response to E- rate

• Supporting time lines

• Pursuing government sales in a highly regulated environment.

• Customer facing support with State Dept of, Superintendents, IT Directors, Consultants. 100% CAF Il and RDOF compliance protecting $1.2B in FCC funding boosting compliance by 80%. Provide support for government funded programs

Charter Communications - Akron, OH

Business Account Executive

April 2019 - September 2022

• Business to business with a consultant approach, gaining business partners.

• Selling mid-size on daily basis.

• Cold-calling.

• Gain a higher level of accounts.

• Working with IT vendors, phone system vendors, and BNI groups.

Stanley Staffing - Canton, OH

District Sales Manager

• November 2016 to April 2017

• Strong at selling and coaching to get the desired result.

Meritech Inc.Akron, OH

Network solutions advisor

January 2016- November 2016

• Cold calling new prospect

• Negation of contracts

• Implementing new services

• Customers that need to update their network

• Provide a consultative approach to motivate customers to move to more budgetary approach, to move their business to next level.

• Educate customer how new technologies will empower their business and take it to the next level.

• Worked closely with Akron Ohio sales team educating them on up and coming technology and teaming with both our services being offered as a package deal.

• Request for proposals for large enterprise accounts Core products sold: Phone systems

• Cloud services

• Disaster recovery products

• Collocation as a disaster recovery solution.

Aramark Uniform Services

Account Executive

December 2011-2015

• Meet sales goals by generating leads, cold calling, client profiling and prospecting, product demonstration, and presentation of marketing collateral.

• Use industry, company, and product knowledge to match Aramark Uniform services with customer needs.

• Manage sale from lead. to close, including preparation of specialized solution proposals, negotiation of contract terms, and oversight of installation.

One Communications - Akron, OH

Account Executive

March 2010 to December 2011

• Continually exceeded monthly and annual sales quotas.

• Main focus has been MPLS Networks. Product Knowledge is local, long-distance, and data networks.

Paetec Telecommunications - Cleveland, OH

Senior Account Manager

August 2008 to March 2009

• Maintained a book of total revenue over 2.5 million.

• Kept sales quota over 150% of required goal.

• Lead Client relationships in the Northeastern Territory and manage the overall relationship building process on accounts.

• Work with clients to uncover business needs.

• Identify areas of opportunity to increase account growth and drive increased revenue. Provide Social Marketing Leadership in crafting appropriate strategies, developing presentations, POVs and key strategic documents to provide thought leadership and drive innovation.

• Collaborate with team members of at least three cross functional teams; effectively foster teamwork in this environment and drive motivation.

• Maintain constant communication with clients and internal teams at Involver to increase client satisfaction and repeat business.

• Actively contribute to company initiatives, processes, and roll-outs.

First Communications

Account Manager

January 2003 to July 2008

• Management of large customer base providing services

• Including T1, DS3, and PRI lines and collocation.

• Customer base focus was commercial

• Account Management

• Sales

• Cold Calling

• Salesforce, MS Office, Data.

• Exceeded quota month over month 200 to 400%



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