Customer Service Loss Prevention

Summary

Dedicated and highly experienced cashier with over 8 years of expertise in efficiently handling cash transactions and providing exceptional customer service. Proven ability to maintain accurate cash registers, resolve customer inquiries, and uphold stringent security measures. Known for outstanding attention to detail, reliability, and the ability to thrive in fast-paced retail environments. Adept at fostering positive customer relationships while consistently meeting and exceeding performance targets.

Experience

Cashier

Al-Badar General Store • Karachi, Pakistan

03/2014 - Present

Accurately and efficiently handle cash, checks, credit cards, and electronic payment transactions, providing customers with correct change and receipts.

Provide excellent customer service by greeting customers, addressing inquiries, and resolving concerns in a polite and helpful manner.

Operate cash registers or POS systems, including scanning items, calculating totals, and processing payments. Balance cash drawer at the beginning and end of the shift, ensuring accuracy and reporting any discrepancies to the supervisor or manager.

Verify product prices and ensure that prices on items match the point-of-sale system, making corrections as needed.

Maintain a clean and organized cash register area, including handling and organizing cash, coins, and cashier supplies.

Adhere to security procedures and policies to prevent fraud, theft, and counterfeit currency, alerting management to any suspicious activities.

Adhere to security procedures to prevent fraud, theft, and counterfeit currency, promptly alerting management to any suspicious activities.

Process returns, exchanges, and refunds efficiently while following company policies. Prepare daily financial reports, reconciling transactions, and ensuring cash accuracy for the store's records and audits.

Education

Diploma In Associate Engineering - Electrical

Aligarh Institute of Technology • Karachi, Pakistan 05/2016

Intermediate - H.S.S.C

Degree Science & Commerce College • Karachi, Pakistan 06/2015

Skills

Customer service, Computer literacy, Time management, Communication skills, English, Documentation review, Physical examinations, Leadership, Accounting, Computer Skills, Cash Handling, Sales & Marketing Danish Qureshi

****************@*******.*** / +92-315******* / Karachi, Pakistan Technical Proficiency in Computing

Software Proficiency: Demonstrated expertise in a range of software applications, including Microsoft Office Suite (Word, Excel, PowerPoint), Adobe Creative Cloud, and specialized industry software relevant to the role. Operating Systems: Proficient in working with various operating systems, including Windows, macOS, and Linux, with a strong ability to troubleshoot issues and optimize system performance. Data Management and Analysis: Proficient in data management techniques and data analysis tools, ensuring accurate data collection, storage, retrieval, and analysis for informed decision-making and reporting purposes. Troubleshooting and Technical Support: Proven track record in diagnosing and resolving software and hardware issues, providing technical support to end-users, and collaborating effectively with IT teams to ensure smooth operations.

Languages

English, Urdu / Hindi

Reference

Will be furnished on demand.

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