Account Manager Business Development
Resume:
MALINDA DENNING
mdenning***Surgmaicom *****-***8 Summerville, SC 29483
Summary
Hardworking Account Manager with 15 yeas ofexpetience working directly with dents to service accounts. Expertat
‘communication and appWying targeted salesmanship techniques to achieve sales goals. Successful at increasing revenue
‘with new accounts while maintaining relationships with existing ones.
Skills
Lead Development
© Complaint Management
Schadule Management
# Customer Service
1 Account Servicing
Data Analytics
# Contract Negotiation
Team Training
* Advertsing
f Sales Analysis
© Cliont Relationship Management
* Account Development
# Business Development
Needs Analysis
« Revenue Generation
Brand Management
# Report Writing
« Preparing Contracts
« Statement Bilings
« Reltionship Building
Experience
Mais of Charlestan He Summerville, SC
‘Account Manager
‘72016 - Current
«Excellent Communication Skills
« Database Management
« Revenue Retention
«© Coordinating Paperwork
# Customer Relationships
# Coordinating Documents
2 Mulli-Task Management
« Staff Management
« Relationship Building and Management
# Suff Developmeny/ Training
«© Customer Needs Assessment
‘Payment Collecting
Expense Control
«© Client Relationship Building
«© Performance Evaluations
Team Training and Motivation
* Community tnvelvement
* Accounts Payabl/Receivable
# Product Training
‘* Developed and maintained wlationships with key accounts to ensure
custome satisfaction.
‘© Created comprehensive reports on account performance and presented
them to senior management
‘Provided taining and guidance to new Account Manages.
‘© Conducted market research to identify potential customers
‘Analyzed client data and identified opportunites for growth.
‘¢ Managed multiple accounts simultaneously while meeting deadlines
‘¢ Resolved customer complaints a timely manner
‘Drafted proposals outlining services cost, and benefits for prospective
«Presented product features and advantages to potential customers during
sales meetings
‘© Collaborated with marketing eam to develop promotional mateials for
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