Customer Service Credit Card
Resume:
Nina Lynn Berry
Philadelphia, Pennsylvania ****3
ad0jz0@r.postjobfree.com
Professional Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Skills
Safety Standards
Customer Service
Credit Card Payment Processing
Microsoft Word
Schedule Management
Active Listening
Retail Sales Customer Service
Customer Consulting
Critical Thinking
Filing
Work History
October 2016 - Current
Uber - 7821 Bartram Ave Philadelphia, Pa. 19153
Sharerider Driver
Followed all relevant traffic laws and safety regulations.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Delivered goods and products to customer on time and in excellent condition.
Followed all relevant traffic laws and safety regulations
Utilized GPS and other navigation tools to plan routes and stay on schedule
Maintained professional and friendly demeanor during deliveries to uphold company reputation
Delivered goods and products to customer on time and in excellent condition.
July 2018 - August 2022
Care.com Inc. / Dr Stuart Prenner - 510 Northwick Lane Villanova Pa. 19085
Nanny/Assistant House Manager
Managed day-to-day operation of home to comply with regulations and agency standards.
Scheduled and coordinated staff meetings to discuss policies, procedures and goals.
Registered housekeeping information on database to enable tracking history and maintain accurate records.
Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
Supervised 6 residents preparing meals and handling chores and provided constructive feedback.
Communicated effectively with owners, residents, and on-site associates.
Assisted residents with daily hygiene and living tasks.
Inspected stock to identify shortages, replenish supply and maintain consistent inventory
Registered housekeeping information on database to enable tracking history and maintain accurate records
Managed day-to-day operation of home to comply with regulations and agency standards
May 2009 - July 2018
Delta -T Group Agency - 950 E Haverford Rd. #200 Bryn Mawr, Pa. 19010
Social Service/ Behavioral Health Assistance
Built and maintained positive staff relationships to promote teamwork and better serve clients.
Completed documentation for every incident and forwarded to correct personnel for review.
Conducted client rounds to check on residents.
Facilitated on-site activities, support groups, and outings for clients.
Performed client intake procedures according to internal standards for new admissions.
Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
Prepared and submitted daily [Type] reports to management.
Communicated with clients to assess mental health needs and develop individualized treatment plans.
Built and maintained positive staff relationships to promote teamwork and better serve clients
Education
March 2007
Montgomery County Community College Blue Bell, PA
Child Development Early Childhood Education
September 1981
NATIONAL HEALTH TECH 1800 JFK Blvd Philadelphia, Pa 19102
No Degree
Medical Assistant certificate program
June 1979
John Bartram High School 6700 Elmwood Ave Philadelphia, Pa. 19143
High School Diploma
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