Alexandra (Allie) L. Goldman, LMSW

*** ******* **. **** **, Greenville, S.C. 29615

ad0jwx@r.postjobfree.com Phone: 843-***-****

Objective

Licensed Master Social Worker seeking employment to apply diverse 8 years of knowledge and experience in behavioral health, mental health, program supervision, regional program direction, medical social work, and crisis management.

Education/Licenses

LMSW, South Carolina Board of Social Work, 2018

Masters of Social Work, University of South Carolina, Columbia, South Carolina

August 2012-December 2015 GPA 3.78/4.0

Bachelor of Arts in Psychology, Clemson University, Clemson, South Carolina

Minor: Sociology August 2010-May 2012 GPA 3.78/4.0

Employment History

Compsych

Guidance Specialist Jan 2023-March2023

·Assess client needs, telephonically, through intakes and make appropriate referrals

·Complete accurate documentation of communication between specialist and client

·Deescalate distressed clients and crisis situations

·Share and educate client employees on EAP benefits and services

Conway Medical Center Oncology and Hematology, Conway, South Carolina

Oncology and Hematology Social Worker Dec 2021-Oct 2022

·Facilitate support groups for patients and caregivers

·Provide on-site counseling services to patients and families

·Attend Chemotherapy Education appointments with patients and their Nurse Practitioners. Advocate for patients as needed. Expand Social Worker’s knowledge of oncology field.

·Provide clients and their supporters gift cards, from CMC foundation, for patient financial assistance including transportation, prescriptions, nutritional drinks, etc.

·Establish close relationships with various community resources who can help with patient and family supports

·Create extensive resource list to provide to all patients for prescription assistance, cranial and mastectomy prosthetics, transportation, childcare, rent/utilities assistance, food assistance, LGBTQ support groups, smoking cessation or Alcohol Anonymous groups, and much more

·Work with CMC volunteer services to have pet therapy visits, live musicians, and products for infusion patients, such as seat belt covers for patients with ports, blankets, chemo hats, prayer squares, and care bags.

·Meet with patients and families to assist with explaining, processing, and completing advanced directives decisions and paperwork

·Work closely with CMC financial counselor to provide patients with CMC financial assistance charity program, and any other financial education, resources, or support they may need

·Participate in Duke foundation accreditation council meetings, representing Psychological Distress Screening Standard

Justice Works Behavioral Care, Conway, South Carolina

Regional Program Director 2020-Nov 2021

·Manage and supervise Program Supervisor, Clinical Therapists, Administrative Assistants & Behavioral Interventionists

·Complete payroll, productivity, and incentive form spreadsheets, weekly

·Complete outcomes and validation error billing reports weekly to ensure correct and quality paperwork from staff

·Participate in weekly leadership meetings with statewide management to staff improvement and growth for the agency

·Assist with training programs for management, behavioral interventionists, and clinical therapists

·Recruit job candidates and host open houses, conducting interviews

·Conduct 1:1 supervision and group staff meetings, monthly

·Be available 24/7 for crisis calls from staff and clients. Provide supervision, crisis management, and contact emergency services as needed. Document and report within 24 hours, along with follow up to check on those who reported crisis.

·Review and send revisions to clinical therapists for Diagnostic Assessments and treatment plans for MCO pre-authorization submissions

·Collect and submit client records and information for Insurance audits

·Complete weekly referrals report for potential new clients in collaboration with company referrals coordinator

·As needed, complete client diagnostic assessments and treatment plans utilizing DSM-V and assessment tools

·Carry out marketing and community outreach for agency stakeholders

·Administer monthly quality assurance family calls and client chart audits

·Manage client authorizations, clinician assignments, supervisor assignments, and behavioral interventionist assignments

·Investigate and address corrective action staff cases

·Attend quarterly upper management meetings to review state and individual region standings, strategize improvements, identify problem areas, and receive updates.

Clinical Therapist/Program Supervisor Hybrid 2019-2020

·Complete all Clinical Therapist responsibilities listed above for 10 clients or an approximate total of 20 hours per week.

·Provide approximately 1 hour Individual and 1-2 hours of Family Therapy (with and/or without client present) to each client and family, as not to exceed insurance guidelines.

·Supervise up to 10 Behavioral Interventionists (B.I.s).

·Complete payroll for each B.I. Weekly, reviewing session parent signature forms, and system session note completion.

·Schedule and conduct monthly 1:1 supervision meetings with B.I.s

·Deliver 10 quality assurance calls to client guardians, documenting in Kaleidacare system.

·Complete 10 Chart audits in preparation for any upcoming MCO state audits

·Assist with MCO state audits, collecting requested client information and charts

·Co-facilitate monthly staff group meeting with Regional Program Director

·Attend all management, client/family or community meetings and events, as requested, with Regional Program Director

·Be available 24/7 for crisis calls from staff and clients. Provide supervision, crisis management, and contact emergency services as needed. Document and report within 24 hours, along with follow up to check on those who reported crisis.

Clinical Therapist 2018-2019

·Complete Diagnostic Assessments at initial intake, bi-annually, annually, and upon discharge. Includes initial Diagnostic Statistical Manual diagnosis. DAs to be submitted for supervisor review within 10 days. All scheduling completed by therapist.

·Create Individual Treatment Plan, identifying goals, objectives, interventions, timelines, safety plan.

·Submit 90 day progress summaries, reporting on goal progress.

·Obtain opening and discharge paperwork, along with any consent forms throughout therapy.

·Conduct 30, 45, and 60min Individual and Family Therapy (with and without client present) sessions dependent on needs, time allowances of client and family, and treatment plan.

·Bill 25 hours of Therapy and/or Diagnostic Assessments per week.

·Participate in 1:1, clinical group, and staff group supervision monthly.

·Attend other involved agency meetings such as school, D.S.S., physicians, Juvenile Justice System, etc.

·Possess and practice knowledge of ethics, policy & procedures, diagnostics, resources, law.

·Be available 24/7 for crisis calls from staff and clients. Provide supervision, crisis management, and contact emergency services as needed. Document and report within 24 hours, along with follow up to check on those who reported crisis.

Behavioral Interventionist 2017-2018

·Hold 1:1 sessions with youth providing services such as behavior modification, psychosocial rehabilitation skills, and (with family members included) family support.

·Follow client individual treatment plans identifying and implementing appropriate goals, objectives and interventions.

·Manage calls and schedule to work with clients during non-traditional hours around school and parents’ schedule.

·Provide Therapist regular progress summary reports for clients and families

·Document session notes within 24 hours in Kaleidacare online healthcare system

·Participate in monthly 1:1 and group supervision meetings

·Complete monthly Relias trainings

·Attend other involved agency meetings such as school, D.S.S., physicians, Juvenile Justice System, etc.

·Possess and practice knowledge of ethics, policy & procedures, law, resources.

Pawleys Island Tavern, Pawleys Island, South Carolina May 2012-December 2016

Server/Bartender

Rebecca Davis, Owner/Phone: 843-***-****

·Memorize menu to answer customer questions and possess knowledge of meals to better communicate with kitchen staff and other co-workers.

·Provide exceptional customer service, making each individual’s experience unique, comfortable, and enjoyable.

·Complete side work prep and breakdown tasks before and after shifts, practicing teamwork and respectful communication throughout processes

·Be on time, reliable, organized, able to multi task a great deal, think and move quickly, communicate clearly & politely with customers and co-workers, conduct self professionally

·Easily navigate and enter customer orders on restaurant computer system

·Handle and be responsible for large amounts of money throughout shifts

·Use mathematical skills to manage money and complete end of shift report, counting out money owed and earned correctly

Related Experience

Waccamaw Mental Health, Conway, South Carolina September 2013-May 2014

·Complete 410 internship hours assisting with mental health services under the supervision of Eryn Bergeron, LISW-CP, Manager of Counseling Services

·Work collaboratively with fellow interns to develop and implement Rehabilitative Psychosocial Services treatment groups, incorporating empirical research Cognitive Behavioral interventions

·Complete initial assessments/intakes to help develop goal-oriented treatment plans for incoming patients

·Document progress notes for colleagues, Medicare and Medicaid

·Practice treatment in accordance with the National Association of Social Work’s ethical standards and principles working with diverse populations, confidentiality, and identifying and addressing ethical dilemmas

·Counsel individual children and families at Little River elementary school for one semester under the supervision of Waccamaw Mental Health’s school-based counselor Charmayne Talerico

·Prepare and teach lesson plans 1x per week for special needs class

Mercy Care Hospice, Myrtle Beach, South Carolina September 2012-May 2013

·Complete 544 internship hours assisting with hospice services under the supervision of Lisa Price, LISW-CP, Manager of Counseling Services

·Develop counseling, active listening, and emotional support techniques, working with LISW-CP, patients and families receiving hospice services

·Expand knowledge of medicine and disease processes through interdisciplinary meetings and consultation

·Gain knowledge of policies and history of Mercy Care, non-profit agency

·Create thorough Georgetown, Horry, and Marion County relevant resources list for agency staff to distribute to clients

·Document all visits and communication with clients, families, and resources in clinical computer software program for Medicare to review

·Review medical records of assigned patients’ medical records to increase knowledge of medical terminology, treatment, diagnosis, etc.

·Gain valuable experience working as a member of an interdisciplinary team, including physicians, registered nurses, certified nursing assistants, social workers, chaplains, volunteers, and bereavement counselors.

Rape Crisis Center, Myrtle Beach, South Carolina May 2011-August 2011

·Participate in 25 hours of volunteer training involving Rape Crisis Center procedures for volunteering shifts, emergency room calls and hotline calls

·Acquire knowledge about victim assistance programs such as State Office Victim Assistance (SOVA), The Rape, Abuse and Incest National Network (RAINN), CARE TEAM Inc., and South Carolina Victim Assistance Network (SCVAN)

·Gain understanding of Horry and Georgetown counties’ law enforcement protocol for sexual and physical abuse cases

·Become proficient in Horry and Georgetown counties’ emergency room protocol utilized by doctors and Sexual Assault Nurse Examiners for sexual and physical abuse cases

·Provide counseling and emotional support for sexual assault victims in the hospital setting and on 24/7 Rape Crisis Center telephone hotline

Research Experience

Creative Inquiry research team, Clemson University, Clemson, S.C. August 2011-May 2012

Eyewitness Face-Identification

Dr. Thomas Alley’s Research

·Attend weekly meetings to collaborate with students and Dr. Alley, share research, report progress, and plan and assign tasks/responsibilities for upcoming week.

·Expand knowledge of empirical information on cognitive psychological processes involved in eyewitness identification of criminal line-ups by reading multiple empirical journal articles weekly

·Construct faces for photograph criminal line-up using Faces 4.0 computer software program

·Facilitate testing sessions with student volunteers to determine accuracy of memory for face-identification

·Enter data with Microsoft Excel computer programs

References

Tristyn Kuehn, LMSW

Merrimack Valley Trauma Services, Charleston S.C.

513-***-**** ad0jwx@r.postjobfree.com

Andrew Sone, LISW-CP

Department of Veterans Affairs, Myrtle Beach, S.C.

843-***-**** ad0jwx@r.postjobfree.com

Mary Denny Collier, LPC-A

Catawba Valley Behavioral Healthcare, Hickory, N.C.

828-***-****

Contact this candidate