Darcy Young

Accounts Coordinator / Tech Support

Kitchener, ON N2B 2S8

ad0jvl@r.postjobfree.com

+1-519-***-****

Willing to relocate to: Kitchener, ON - -

Work Experience

Accounts Coordinator

Waterloo Wireless Inc. - Kitchener, ON

May 2018 to Present

Receive and distribute mail and couriers on a daily basis. Maintain all of the accounts in the system.

Update and follow up on all credit card customers. Upkeep of Customer Master List.

Daily invoicing and reconciliation of all accounts. Daily Accounts Receivable with some Payables also done. Monthly reports to Management.

Some back up Tech Support.

Office Manager/Administrator

Frenchy's Custom Auto - Calgary, AB

January 2007 to November 2017

All aspects of office administration, licenses, couriers, mail, payroll, receivables, payables. Office Manager/Customer Service

Elco Fine Foods - Calgary, AB

1997 to 2001

Accounts Receivable Clerk

St. Marys Cement - Toronto, ON

1987 to 1997

Education

Business Management and Business Law Courses in Business Management University of Toronto

1989

Accounting

University of Toronto

1989

University College of Cape Breton - Sydney, NS

1985

St. Michael's High School - Glace Bay, NS

1983

Skills

• Accounts Receivable (10+ years)

• credit (10+ years)

• CREDIT SCORES (10+ years)

• Customer Service (10+ years)

• receptionist (10+ years)

• Bookkeeping (10+ years)

• Bank Reconciliation (10+ years)

• Microsoft Outlook (8 years)

• Accounting

• Accounts Payable (3 years)

• Assist with Tech Support (3 years)

• QuickBooks

• Account Reconciliation

• Balance Sheet Reconciliation

• General Ledger Reconciliation

• Financial Report Writing

Languages

• English - Fluent

Additional Information

• Extensive experience in customer service and office management

• Proficient data entry and computer skills; able to use spreadsheets, internet, Email, MS Word, MS Excel, MS PowerPoint, Windows up 10, Outlook, Quickbooks

• Adhere to company policies and maintain strict confidentiality

• Excellent organizational and time management skills

• Strong oral and written communication skills

• Attention to detail

• Resourceful self starter

• Conscientious, thorough and reliable team player PROFESSIONAL SKILLS

Administrative Clerical/Organizational

• Maintained continuous communications with customers, employees, co-works and management

• Maintaining office equipment and supplies to ensure efficiency in office operations

• Maintaining accurate banking reports and ensuring that the month end bank reports balance

• Creating shop policies to maintain safety and legal standards

• Bookkeeping, Payroll, accounts receivable, accounts payable and credit inquiries

• Prepared weekly, monthly, quarterly and yearly reports to management both financial and sales related

• Documented and maintained all activities into various computer systems

• Typing speed of 90 wpm with accuracy

• Improved and organized claim filing system for high efficiency Customer Service

• Handling customer complaints, questions and concerns in a timely manner

• Ensuring that customer requests have been met and exceeded to maintain customer satisfaction

• Created and maintained strong working relationships with customers and employees

• Acted as substitute receptionist for Executive Administrator as well as for my own business

• Have provided backup with minor Technical assistance issues Problem Solving

• Determining discrepancies in reports and solving the problem in a timely manner

• Determining the needs of customers and future business and maintaining inventory to provide this in a timely manner

• Analyzed and determined cost of running a business to develop a business plan

• Researched competitors to determine pricing for services

• Dealt with questions or concerns of internal and external customers in a efficient and timely manner

Darcy Young

704-125 Indian Road, Kitchener, Ontario

Home: 519-***-****

Email: ad0jvl@r.postjobfree.com

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