Customer Service Data Entry
Resume:
Marlin C. Rodriguez
Carrollton, TX 75010
*********.********@*****.***
C: 469-***-****
Skilled in the field with refined administrative and data entry capabilities. I'm a dedicated and compassionate customer service professional with over 20 years of experience. I'm efficient & skilled in patient-oriented tasks in a fast-paced environment. Authorized to work in the US for any employer.
WORK EXPERIENCE
Medical Front Desk Receptionist
Metroplex Medical Centre - Plano, TX March 2023 - Present
● Customer Service and answer multi-phone lines.
● Verify Insurance Benefits and Prior Authorizations.
● Collect new and established patient’s information and update their information into our system.
● Collect copayments and balance owed payments.
● Schedule and cancel appointments in multiple systems.
Ramp Agent
Southwest Airlines - Dallas Love Field Airport November 2022 - March 2023
● Responsible for adhering to Information Security Policies.
● Assisted with marshaling the planer in the gate, push back and towing, driving and other duties as assigned.
● Handled all aspects of loading, stowing and unloading baggage, cargo airmail, air freight, ballast and company materials according to a predetermined plan received either electronically or manually from an Operations Agent.
● Used jetway stairs frequently to carry items checked at the gate to the aircraft bin.
Ramp Agent
Envoy Air, Inc. - Dallas/DFW Airport March 2022 -August 2022
● Responsible for adhering to Information Security Policies, marshaling aircraft, loading/unloading and sorting freight and baggage, and servicing aircraft.
● Assisted with push back and towing, driving and other duties as assigned.
Medical Assistant
Envision Physician Services - Plano, TX June 2021 to March 2022
● Assisted manager in gathering data for various reports.
● Demonstrated Leadership skills and is regarded by physicians and colleagues as the team lead.
● Worked with the manager to develop and incorporate practice goals into the office.
● Responsible for adhering to Information Security Policies.
● Moved and replenished supplies.
● Reported equipment malfunctions and performance in the office.
● Collected, loaded,and unloaded office supplies weighing 40 lbs
Medical Assistant
US Dermatology Partners - Dallas, TX October 2020 to April 2021
● Sterilized instruments, autoclave instruments, cleaned and stocked the rooms.
● Daily data entry
● Reviewed documentation in EMA for compliance with requirements and accuracy of info.
● Moved and replenished supplies
● Reported equipment malfunctions and performance in the office.
● Collected, loaded, and unloaded office supplies weighing 40 lbs
Certified Medical Assistant
DEERFIELD DERMATOLOGY ASSOCIATES - Deerfield, IL February 2014 to January 2020
● Sterilized instruments, autoclave instruments, clean and stock the rooms.
● Established safety procedure/HIPPA laws.
● Accurately recorded and reported test results according to established procedures.
Dental Receptionist
NOVERA ORAL HEALTH STUDIO July 2013 to February 2014
● Administrative duties and managed office logistics
● Ordered all supplies
● Coordinated inventory management, including tracking supplies, placing orders and verifying receipt of items.
● Facilitated highly effective team work by ensuring compliance of safety procedures.
EDUCATION
Associate's Degree in Interior Design
Harper College - Palatine, IL
June 2020 to September 2020
Medical Assistant Certification
ILLINOIS SCHOOL OF HEALTH CAREERS - Chicago, IL
August 2010 to March 2011
GED in General Studies
Vocational Wright College - Chicago, IL
October 2000 to February 2001
SKILLS
•Speak Fluently in Spanish; Bilingual •Efficient and reliable team player
•Microsoft Word (10+ years) •Excel (5 years)
•Power Point (3 years) •Spreadsheet PC (5 years)
•Word Processing (10+ years) •Quickbooks (3 years)
•MS Outlook (10+ years) •Data Entry (10+ years)
•Documentation Review (10+ years) •EMR Systems
•Insurance Verification •Experience Administering Injections
•Patient Care •Medical Records
•Administrative Experience (10+ years) •Administrative Assistant
•Records Management (10+ years) •Google Docs (5 years)
•Medical office experience (10+ years) •Phone etiquette
Contact this candidate