Marlin C. Rodriguez

**** *. ***** **

Carrollton, TX 75010

ad0jvi@r.postjobfree.com

C: 469-***-****

Skilled in the field with refined administrative and data entry capabilities. I'm a dedicated and compassionate customer service professional with over 20 years of experience. I'm efficient & skilled in patient-oriented tasks in a fast-paced environment. Authorized to work in the US for any employer.

WORK EXPERIENCE

Medical Front Desk Receptionist

Metroplex Medical Centre - Plano, TX March 2023 - Present

● Customer Service and answer multi-phone lines.

● Verify Insurance Benefits and Prior Authorizations.

● Collect new and established patient’s information and update their information into our system.

● Collect copayments and balance owed payments.

● Schedule and cancel appointments in multiple systems.

Ramp Agent

Southwest Airlines - Dallas Love Field Airport November 2022 - March 2023

● Responsible for adhering to Information Security Policies.

● Assisted with marshaling the planer in the gate, push back and towing, driving and other duties as assigned.

● Handled all aspects of loading, stowing and unloading baggage, cargo airmail, air freight, ballast and company materials according to a predetermined plan received either electronically or manually from an Operations Agent.

● Used jetway stairs frequently to carry items checked at the gate to the aircraft bin.

Ramp Agent

Envoy Air, Inc. - Dallas/DFW Airport March 2022 -August 2022

● Responsible for adhering to Information Security Policies, marshaling aircraft, loading/unloading and sorting freight and baggage, and servicing aircraft.

● Assisted with push back and towing, driving and other duties as assigned.

Medical Assistant

Envision Physician Services - Plano, TX June 2021 to March 2022

● Assisted manager in gathering data for various reports.

● Demonstrated Leadership skills and is regarded by physicians and colleagues as the team lead.

● Worked with the manager to develop and incorporate practice goals into the office.

● Responsible for adhering to Information Security Policies.

● Moved and replenished supplies.

● Reported equipment malfunctions and performance in the office.

● Collected, loaded,and unloaded office supplies weighing 40 lbs

Medical Assistant

US Dermatology Partners - Dallas, TX October 2020 to April 2021

● Sterilized instruments, autoclave instruments, cleaned and stocked the rooms.

● Daily data entry

● Reviewed documentation in EMA for compliance with requirements and accuracy of info.

● Moved and replenished supplies

● Reported equipment malfunctions and performance in the office.

● Collected, loaded, and unloaded office supplies weighing 40 lbs

Certified Medical Assistant

DEERFIELD DERMATOLOGY ASSOCIATES - Deerfield, IL February 2014 to January 2020

● Sterilized instruments, autoclave instruments, clean and stock the rooms.

● Established safety procedure/HIPPA laws.

● Accurately recorded and reported test results according to established procedures.

Dental Receptionist

NOVERA ORAL HEALTH STUDIO July 2013 to February 2014

● Administrative duties and managed office logistics

● Ordered all supplies

● Coordinated inventory management, including tracking supplies, placing orders and verifying receipt of items.

● Facilitated highly effective team work by ensuring compliance of safety procedures.

EDUCATION

Associate's Degree in Interior Design

Harper College - Palatine, IL

June 2020 to September 2020

Medical Assistant Certification

ILLINOIS SCHOOL OF HEALTH CAREERS - Chicago, IL

August 2010 to March 2011

GED in General Studies

Vocational Wright College - Chicago, IL

October 2000 to February 2001

SKILLS

•Speak Fluently in Spanish; Bilingual •Efficient and reliable team player

•Microsoft Word (10+ years) •Excel (5 years)

•Power Point (3 years) •Spreadsheet PC (5 years)

•Word Processing (10+ years) •Quickbooks (3 years)

•MS Outlook (10+ years) •Data Entry (10+ years)

•Documentation Review (10+ years) •EMR Systems

•Insurance Verification •Experience Administering Injections

•Patient Care •Medical Records

•Administrative Experience (10+ years) •Administrative Assistant

•Records Management (10+ years) •Google Docs (5 years)

•Medical office experience (10+ years) •Phone etiquette

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