Strategic Account Business Development
Resume:
Stephanie Litchkowski
Key Account Manager
ad0jv4@r.postjobfree.com • 201-***-****
Little Falls, NJ 07424
Strategic and growth-focused professional with extensive experience in developing and executing strategic account plans to drive revenue growth and maximize customer satisfaction. Demonstrated competence in account development, consultative selling, and negotiation skills. Adept at organizing leading all Hospitality field sales and business support resources in all project business activities from demand creation to demand conversion. Skilled in identifying key business opportunities, negotiating contracts, and ensuring seamless account management. Expert in cross-functional collaboration, market research, and adapting strategies to changing market conditions for substantial industry growth. Areas of Expertise
Account Management
Team Building & Leadership
Strategic Planning & Execution
Cross-Chanel Marketing Operations
Change Management
Business Development
Stakeholder Engagement
Diversity/Inclusion Initiatives
Sales & Marketing
Brand Development
Contract Negotiation
Project Management
Professional Experience
HEWI GMBH, New York, NY 2022 – Present
National Sales Manager
Manage product awareness, acceptance, and sales within contract design and commercial sectors, encompassing both interior and exterior applications. Conduct regular sales meetings, training sessions, and presentations. Coordinate with other members of sales team and devise/implement strategic sales plans to attain company sales targets and objectives. Establish sales targets, analyze sales data, and provide routine reports to senior management.
● Increased project pipeline from $825K to 3M dollars within a year by exceeding sales targets.
● Boosted sales and brand loyalty by engaging with architects, designers, developers, and affiliated contractors.
● Recognized new business prospects and potential markets for expansion by establishing and fostering robust relationships with key clients and industry partners. Legrand, New York, NY 2022
Senior MDG, Specification Sales Manager
Oversaw project management activities. Developed and nurtured a network of internal and external clients, including entire architecture and engineering design community, contractors, and end-users. Collaborated extensively with the entire sales force within legrand family. Established, expanded, and sustained a robust presence within specification/contractor circles.
● Landed two hospitality projects with legrand specified and purchased as sole product for projects during tenure.
● Forged relationships with major end-users in pivotal verticals and assisted local sales team in endeavors with targeted distribution partners by aiding with business reviews, training, and participation in trade shows.
● Cultivated and managed a project pipeline reflective of market opportunities; enhanced awareness among all relevant stakeholders regarding value of company's electrical/data communication infrastructure systems and solutions. Stonhard, New York, NY 2020 – 2022
A/E, Sales Manager
Administered client situations to yield positive outcomes, anticipating potential issues, collaborating with crucial internal stakeholders, and developing contingency plans. Predicted and monitored key account metrics while possessing a deep understanding of specifiers' needs, requirements, and concerns, with capacity to propose innovative solutions to challenges.
● Increased brand awareness of company/products by 45% within A&D community.
● Spearheaded development, management, and expansion of product awareness, acceptance, and sales within contract design and commercial sectors, encompassing both interior and exterior applications.
● Proactively identified, pursued, and escalated sales/brand loyalty by engaging architects, designers, developers, and affiliated contractors while coordinating and collaborating with other members of sales team.
● Formulated and executed comprehensive, long-term sales strategies to penetrate new and established architectural and design firms, developers, and corporate accounts to secure specification and sales. Page 2 2
Franke, Midland, CA 2019 – 2020
Senior Director, Business Development
Formulated and implemented strategic procedures/world-class business development growth strategies across all revenue streams to establish a sustainable competitive advantage. Optimized ROI of all products and drive sales performance throughout enterprise by devising go-to-market strategies.
● Accelerated 20% sales growth within a year using a builder program.
● Enhanced team performance by implementing industry-leading best practices.
● Minimized expenses by achieving double-digit growth and streamlining processes.
● Fostered strategic partnerships within industry to cultivate and expand key client accounts.
● Delivered and closed critical business deals for short and long-term revenue; boosted revenue growth within specific market segments and established strategic partnerships by deploying programmatic buying solutions.
● Facilitated development and delivery of precisely targeted presentations for high-level clients and agencies by developing a highly efficient integrated sales team, offering consistent coaching and guidance.
● Increased margin contributions and target income for multiple divisions by creating fresh forms of customer value and strategic differentiation and expediating company's expansion vision. Hansgrohe, Alpharetta, GA 2015 – 2018
Global Project Manager / Key Account Manager - Northeast Mentored and trained a dynamic leadership team consisting of territory managers, agents, and brokers. Engaged with senior leadership to gain an in-depth understanding of departmental strategy. Developed and executed revenue-driving strategies, influenced and implemented processes, procedures, and policies and established/nurtured relationships with partners. Represented company at trade shows and media events while serving as key contact for VIP Clients.
● Improved revenue and market position by collaborating with senior management.
● Exceeded project’s sales goal year after year with final year ending with 114% over goal.
● Created streamlined system solutions aligned with sales and communications strategies with brand identity.
● Increased brand awareness in New England by 50% in a year and grew territory from 1.6M in sales to 4.2M in sales.
● Maintained a consistent track record of surpassing quotas with a 25% progression each year by managing complex and consultative sales cycles with a focus on customer-centric operations.
● Optimized scale and profitability by liaising with management regarding operations, leadership, marketing, sales, customer service, and management strategies.
Additional Experience
Business Development Manager, NYC Metro, American Standards Brands, New York, NY Architectural Business Development Manager, Metro, NY/CT, Gliden Professional / AKZO Nobel Paints, Strongsville, OH National Sales & Marketing Manager, Dekora Parket, Herleen, Netherlands Education
Associates of Applied Sciences in Interior Design, New York School of Interior Design, NY Professional Affiliations
Industry Partner Member, REIANYC (Real Estate Investors NYC) Industry Partner Member, REBNY (Real Estate Board of NY) Education Professional Member, ASPE (American Society of Plumbing Engineers) Industry Partner Member, NEWH (The Hospitality Industry Network) Industry Partner Member, IIDA (International Interior Design Association) Industry Partner Member, NAIOP (Commercial Real Estate Development Association) Service Provider Member, CORENET NYC Chapter
Center for Architecture Professional Member, AIA (American Institute of Architects) Technical Proficiencies
MS Office Suite, MS Outlook, Mac Proficient, AutoCAD R14/2000, AS/400; Lotus 123 & Lotus Notes, McGraw Hill Dodge, Construction Points, SalesForce, CRM Database, Insight Connect
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