Keziah Boothe

Bishopville, SC *****

ad0jur@r.postjobfree.com

+1-843-***-****

Authorized to work in the US for any employer

Work Experience

Assistant Store Manager

Dollar General - Bishopville, SC

July 2022 to October 2023

Open an closed the store

Took directions from Store Manager

Unloaded trucks

Received orders

Ran a smooth an steady shift

Count tills and made deposits

Shift Manager (full-time)

Pilot Flying J - Florence, SC

July 2022 to December 2022

running a smooth shift

leading my shift and change shifts swiftly .

count money and do safe drops

clean and stock

Home Health Care Aide

Charlotte, NC

March 2020 to March 2021

I took care of my mother for a year up until her death. I cooked, washed, gave medication and took her to all appointments. Crew Member

Sonic Drive-In - Charlotte, NC

January 2018 to January 2021

Make drinks

Take orders over headsets

Train new crew members

Clean and make sure store is up to par

Clerical

Integrity Staffing Solutions - Charlotte, NC

October 2018 to February 2020

entering data into a computer, filing records, sending and receiving faxes, answering telephone calls, and relaying messages.

Front Desk Associate

Holiday Inn - College Park, MD

July 2014 to October 2018

Keeping front desk tidy and presentable with all necessary material Greeting and welcoming desks as they approach the front desk Answering questions and addressing complaints

Preschool Teacher

Stepping Stones Learning Center - Norcross, GA

August 2017 to February 2018

Prepare children for kindergarten by introducing concepts they will explore further in kindergarten and elementary school

Work with children in groups or one on one, depending on the needs of children and the subject matter Plan and carry out a curriculum that targets different areas of child development, such as language, motor, and social skills

Organize activities so children can learn about the world, explore interests, and develop talents Develop schedules and routines to ensure children have enough physical activity, rest, and playtime Watch for signs of emotional or developmental problems in children and bring problems to the attention of parents

Keep records of the students’ progress, routines, and interests, and keep parents informed about their child’s development

Inbound Call Center Representative

Rest easy beds - Baltimore, MD

February 2015 to September 2017

answer calls and respond to emails

handle customer inquiries both telephonically and by email research required information using available resources manage and resolve customer complaints

provide customers with product and service information enter new customer information into system

update existing customer information

process orders, forms and applications

identify and escalate priority issues

route calls to appropriate resource

follow up customer calls where necessary

document all call information according to standard operating procedures complete call logs

produce call reports

Sales Associate/Customer Service

Potbelly Sandwich Shop - Washington, DC

January 2012 to April 2016

Greeting customers.

Operating cash registers.

Increasing in store sales.

Maintaining sales floor appearance.

Cross-selling products.

Directing customers to merchandise.

Child Care Teacher

Daycare Center - Winston-Salem, NC

May 2009 to December 2012

Responsibilities

my responsibilities to feed the children

read to them their daily books

sing to them the daily songs

i worked with infants and toddler

Accomplishments

i got promoted from the infant class room to the toddler room . Skills Used

communication skills and patience

Education

High school or equivalent

Potomac High School - Oxon Hill, MD

2011 to 2012

Skills

• Technology (4 years)

• Microsoft Excel, Office, Word, Power Point, and 40WPM (4 years)

• Communication Skills (4 years)

• Customer Service (4 years)

• Call Center

• Credit Union

• Babysitter

• Child Care

• Nanny

• Toddler Care

• Early Childhood Education

• Patient service

• Windows

• Experience with Children

• Supervising experience

• Shift Management

• Cleaning

• Teaching

• Front desk

• Microsoft Office

• Food service

• Caregiving

• Hotel experience

• Live chat

• iOS

• Mac OS

• Analysis skills

• Troubleshooting

• Technical Support

• Organizational Skills

Certifications and Licenses

Certified Trainer

March 2014 to Present

Responsible for training new employees on cashier and preparing food Early Childhood Education

Child Development Associate

Additional Information

5 years Customer Service experience.

Ability to succeed in an extremely stressful, fast-paced work environment where I’m able to prioritize a heavy workload and handle multiple projects simultaneously, yet retain a cheerful and professional demeanor.

A persuasive communicator and listener, and team player. Work closely with personal, confidential, and sensitive material and demonstrates a high level of discretion and respect, while recognizing the need for access by certain officials. Excellent organization skills

High level of customer service.

Ability to formulate ideas into operational plans with major strengths that include strong leadership, dedicated team player with strong attention to detail.

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