Store Manager Front Desk
Resume:
Keziah Boothe
Bishopville, SC *****
******.**********@*****.***
Authorized to work in the US for any employer
Work Experience
Assistant Store Manager
Dollar General - Bishopville, SC
July 2022 to October 2023
Open an closed the store
Took directions from Store Manager
Unloaded trucks
Received orders
Ran a smooth an steady shift
Count tills and made deposits
Shift Manager (full-time)
Pilot Flying J - Florence, SC
July 2022 to December 2022
running a smooth shift
leading my shift and change shifts swiftly .
count money and do safe drops
clean and stock
Home Health Care Aide
Charlotte, NC
March 2020 to March 2021
I took care of my mother for a year up until her death. I cooked, washed, gave medication and took her to all appointments. Crew Member
Sonic Drive-In - Charlotte, NC
January 2018 to January 2021
Make drinks
Take orders over headsets
Train new crew members
Clean and make sure store is up to par
Clerical
Integrity Staffing Solutions - Charlotte, NC
October 2018 to February 2020
entering data into a computer, filing records, sending and receiving faxes, answering telephone calls, and relaying messages.
Front Desk Associate
Holiday Inn - College Park, MD
July 2014 to October 2018
Keeping front desk tidy and presentable with all necessary material Greeting and welcoming desks as they approach the front desk Answering questions and addressing complaints
Preschool Teacher
Stepping Stones Learning Center - Norcross, GA
August 2017 to February 2018
Prepare children for kindergarten by introducing concepts they will explore further in kindergarten and elementary school
Work with children in groups or one on one, depending on the needs of children and the subject matter Plan and carry out a curriculum that targets different areas of child development, such as language, motor, and social skills
Organize activities so children can learn about the world, explore interests, and develop talents Develop schedules and routines to ensure children have enough physical activity, rest, and playtime Watch for signs of emotional or developmental problems in children and bring problems to the attention of parents
Keep records of the students’ progress, routines, and interests, and keep parents informed about their child’s development
Inbound Call Center Representative
Rest easy beds - Baltimore, MD
February 2015 to September 2017
answer calls and respond to emails
handle customer inquiries both telephonically and by email research required information using available resources manage and resolve customer complaints
provide customers with product and service information enter new customer information into system
update existing customer information
process orders, forms and applications
identify and escalate priority issues
route calls to appropriate resource
follow up customer calls where necessary
document all call information according to standard operating procedures complete call logs
produce call reports
Sales Associate/Customer Service
Potbelly Sandwich Shop - Washington, DC
January 2012 to April 2016
Greeting customers.
Operating cash registers.
Increasing in store sales.
Maintaining sales floor appearance.
Cross-selling products.
Directing customers to merchandise.
Child Care Teacher
Daycare Center - Winston-Salem, NC
May 2009 to December 2012
Responsibilities
my responsibilities to feed the children
read to them their daily books
sing to them the daily songs
i worked with infants and toddler
Accomplishments
i got promoted from the infant class room to the toddler room . Skills Used
communication skills and patience
Education
High school or equivalent
Potomac High School - Oxon Hill, MD
2011 to 2012
Skills
• Technology (4 years)
• Microsoft Excel, Office, Word, Power Point, and 40WPM (4 years)
• Communication Skills (4 years)
• Customer Service (4 years)
• Call Center
• Credit Union
• Babysitter
• Child Care
• Nanny
• Toddler Care
• Early Childhood Education
• Patient service
• Windows
• Experience with Children
• Supervising experience
• Shift Management
• Cleaning
• Teaching
• Front desk
• Microsoft Office
• Food service
• Caregiving
• Hotel experience
• Live chat
• iOS
• Mac OS
• Analysis skills
• Troubleshooting
• Technical Support
• Organizational Skills
Certifications and Licenses
Certified Trainer
March 2014 to Present
Responsible for training new employees on cashier and preparing food Early Childhood Education
Child Development Associate
Additional Information
5 years Customer Service experience.
Ability to succeed in an extremely stressful, fast-paced work environment where I’m able to prioritize a heavy workload and handle multiple projects simultaneously, yet retain a cheerful and professional demeanor.
A persuasive communicator and listener, and team player. Work closely with personal, confidential, and sensitive material and demonstrates a high level of discretion and respect, while recognizing the need for access by certain officials. Excellent organization skills
High level of customer service.
Ability to formulate ideas into operational plans with major strengths that include strong leadership, dedicated team player with strong attention to detail.
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