FREDRICK A. LEGETTE

*** ******* ******

Paterson, NJ 07522

551-***-****

ad0jrz@r.postjobfree.com

SUMMARY OF QUALIFICATIONS:

Excellent Retail, Sales, Customer Service, Management, Personal Assistant, and organizational skills.

I am also a Skilled computer support and customer service professional proficient in computer installation and support as well as Microsoft Office. Able to install, configure, upgrade and maintain PC workstations, Windows OS, 10 Pro, 11 and SOHO networks, as well as troubleshoot and efficiently resolve PC, OS, and network connectivity issues and implement basic to moderate security practices.

EDUCATION:

Pre - Licensed Professional Real Estate Sales Agent in NJ 03/2021

Greater Bergen Realtor Center for Professional Development

Pre - Certification in COMPTIA A+, NETWORK+ and Microsoft MCP 2019 - 2020

LasComp Institute of IT, Wayne, NJ

William Paterson University, Wayne, NJ 1988 - 1989

Business Administration - Finance

EMPLOYMENT EXPERIENCE:

Dispensary Agent 03/2022 - Present

Ascend Wellness Holdsings, LLC, Rochelle Park, NJ

●I worked directly for the General Manager of the retail location, as her assistant.

●I greeted all customers and patients with a smile.

●I scanned all incoming patrons, vendors, and visitors government issued ID's for authentication and admittance inside the secure retail store.

●I checked in and scanned all customers online pre-orders with either a desktop computer, or a portable iPad mini device.

●I logged all patients entrance, lookups, alloments, and purchases through the state website medical portal.

●I am HIPPA certified and approved.

●I am State certified and approved to sell legal cannabis products within my home state of NJ.

●I am well versed on all of the store's daily retail operations.

●I am well trained on all the retail locations opening procedures; as well as all of its closing procedures and practices.

●I consistently go above and beyond my normal daily routine at work.

●I made customer medicinal recommendations based on the conversations and responses from patients and customers.

●I worked overtime every week, for more than a year without any hesitation.

●I assisted the GM with staff scheduling, location assignments, and software issues.

●I lead a team of 10 for our parking lot security, reception/medically, along with ushering and order placing.

DSP Delivery Driver 09/2021 - 04/2022

Mondo A2B Logistics, LLC., Newark, NJ

Amazon DSP Partner

I safely drove and operated my delivery vehicle at all times.

I used handheld devices for routing information and customer delivery information.

I navigated a variety of routes throughout the delivery area.

I am comfortable driving and working in varying weather conditions.

I loaded and unloaded packages to be delivered.

I delivered smiles and packages to my customers on a daily basis.

I enjoyed being part of a team atmosphere.

I lifted packages up to 50 lbs.

Unemployment Benefits, NJ 06/2020-09/2021

Active Career Seeker, USA

Asset Protection Customer Service Host, Contractor 04/2020-06/2020

Walmart, Saddlebrook, NJ

Greeted customers and co-workers upon arrival at location entrance.

Controlled the entrance and exit of store location.

Followed all Covid-19 recommendations and compliance rules.

Checked all customers and employees purchases and receipts.

Thanked and assisted all customers during their exit of the store location.

Retail Wireless/Mobile Expert. 02/2019-04/2020 OSL, Canada-USA

I always delivered five-star customer service, and finding the perfect solutions for everyone.

I processed new activations and upgrades, along with sales of wireless devices and accessories.

I merchandised and handled inventory, as well as, opening and closing my retail location.

I always strive to be the best, whether working as a solo employee, or within a team atmosphere.

I consistently met and/or exceeded my monthly goals and objectives.

I always went above and beyond my standard duties at work, for excellent customer experiences.

Customer Service Associate 2014-2018

Macy’s, Wayne, NJ

Organized merchandise on selling floor to create a positive customer experience

Received merchandise and delivered it to sales floor for placement

Ensured selling floor was fully stocked by store opening and maintained stock levels

Organized selling floor and stock areas

Overnight Receiving Stock Seasonal Associate 2012-2016

ToysR Us, Totowa, NJ and Myrtle Beach, SC

Unloaded retail merchandise off trailers and restocked all retail areas with new merchandise on a nightly basis

Used handheld merchandise computers to locate merchandise according to store floor plans

Ensured retail floor was clean before retail location opened

Delivery Driver Helper 2015

United Parcel Service Saddle Brook, NJ

Assisted delivery driver with disbursement of residential and business parcels and packages

Entered parcel delivery verification into mobile computer

Retail Sales Associate 2011-2012

Dollar General, Conway, SC

Assisted customers at the checkout counter with purchases

Answered all customer inquiries about products and services directly and over the telephone

Unloaded all merchandise and stocked store shelves for retail purchases

Restocked all merchandise on sales floor and organized stock area for convenience and safety

ADDITIONAL WORK EXPERIENCE:

Bartender/Server

MonTammy Country Club, Alpine, NJ

Set up bar area and prepared, mixed, and served alcoholic and non-alcoholic beverages to club members and their guests

Audited and printed tallies of members’ tabs for account reconciliation

Assisted with special occasion events such as weddings and parties

Office Team Member

Robert Half Resource Management, Paramus, NJ

Worked full-time for various clients within the northern NJ area

Assisted supervisory staff on assigned tasks and duties

Retail Manager

The Wireless Stores at Macy’s, Paramus, NJ

Developed and led retail sales team to ensure customer satisfaction while maximizing sales goals

Hired and trained sales staff

Facilitated weekly team trainings to increase team knowledge, motivation and encouragement Created and updated teams’ work schedules for location coverage and payroll expenses

Lead Communications Specialist

AT&T Wireless, Paramus, NJ

Supervised sales team to ensure sales targets, customer satisfaction and operational objectives were met

Assisted with store sales plans by delegating individual team member’s goals and objectives

Maintained visual merchandising to ensure store appearance met company standards at all times Maintained proper inventory control and performed daily sales audits and bank deposits.

Contact this candidate