Peter Ungar

**** ** ********* ******

Apt. **

Stuart, FL 34994

813-***-****

ad0jpo@r.postjobfree.com

OBJECTIVE

I am highly motivated individual seeking a career more aligned with my excellent and proven academic credentials.

EDUCATION

Master of Science, Entrepreneurship in Applied Technologies May 6, 2011

University of South Florida, Tampa, FL

Final GPA 3.73

Bachelor of Science, Business Management May 2, 2009

University of South Florida, Tampa, FL

Final GPA 3.37

PROFESSIONAL EXPERIENCE AND QUALIFICATIONS

Call Center Experience

CVS 09/10/2021 to 05/02/2022

oOrdered Ingenio patients specialty medications

oUpdated Ingenio patients specialty accounts.

oAnswered Ingenio patients specific questions they had, and if I couldn’t transferred to Pharmacist.

Convergys – Duke Energy 06/07/2021 to 07/19/2021

oScheduled move in and move outs for customers, so that their electric goes off at a certain date at old place and goes on at a certain date at new place.

oTook payments on customer’s electric bill

oExplained the customers electric bill with them.

Terminex, Tampa, F 04/05/2021 to 05/12/2021

oScheduling customer’s for their bug treatment spray of inside and outside of their home or businesses.

oScheduling customers for their annual reinspection of termites.

oCancelling customers accounts based on their request.

oTaking payments on accounts, using mission; as well as, signing them up on Autopay.

Change Healthcare, Port St. Lucie, F 11/29/2018 – 08/24/2020

oPatient scheduling using Epic to schedule patient appointments for Doctors offices at NYU Langone

oHelping patients out with technical issues concerning MyChart

oHelping schedule virtual urgent care appointments for patients child and patients.

Teleperformance, Port St. Lucie, FL 07/23/2018 – 10/9/2018

oUnited Health Care

Assist Members with the following:

Changing Doctors

Going over eligibility

Going over benefits

Going over claims

Macy’s, Clearwater, FL 11/06/2017 – 7/20/2018

oCredit Customer Service

Assist Cardholders with the following:

Processing payments

Filing Disputes

Filing Fraud

Removing late and interest fees

Transferring to credit limit increase department for credit increase.

Sykes, Lakeland, FL 06/19/17 – 11/03/2017

oHealth Net

Assist Members with the following:

Changing Doctors

Going over eligibility

Going over benefits

Going over claims

Convergys, Tampa, FL 06/13/16 – 06/16/17

oCabelas Club Visa

Assist Cardholders with the following:

Processing payments

Filing Disputes

Filing Fraud on an Account

Putting Travel Notifications on Account

Transferring to Credit Department for Increase in Credit Line

Helping with unlocking Online Account

Transferring to Catalog to help with purchases

TEACHING EXPERIENCE

Substitute Teaching

Hillsborough County Public School District, Tampa, FL 9/22/2010 – 06/30/2014

oCurrently contracted with Kelly Educational Staffing, Tampa, FL 2014 – 2016

Pinellas County School District, Largo, FL 2016 – 2016

Pasco County School District, Land O’ Lakes, FL 2014 – 2016

Palm Beach County Public School District, West Palm Beach, FL 11/1/2012 – 6/30/2014

St. Lucie County Public School, District, Fort, Pierce, FL 1/24/2014 – 3/1/2014

Substitute Teaching Experience and Responsibilities:

Taught Kindergarten through Twelfth Grade, as well as, all subject areas.

Held long term substitute teaching positions providing instruction to various grade levels and subjects.

oUtilized variety of teaching methods and techniques to ensure student comprehension and appreciation of lesson content.

oPrepared lesson plans and subject syllabus which were approved by the school Department Head and Principal, and met State education requirements.

Demonstrated effective classroom management to avoid student misconduct.

CERTIFICATION

Business Technology (Grades 6-12)

Statement of Eligibility from the Florida Department of Education 2015-2018

Accounting Experience

Ensured financial integrity of organization through timely and accurate monitoring and reporting of financials.

Treasurer and Bookkeeper

•National Society of Collegiate Scholars 2006 – 2009

oPrepared a semester budget using a Microsoft Excel Spreadsheet.

oTracked financial transactions using a Microsoft Excel Financial Spreadsheet.

oPrepared monthly financial statements for the President, Vice President and Advisor.

•Chess, German, and French Club 2007-2011

oPrepared annual fiscal budget requests using Student Government (SG) Online Software.

oGenerated purchase order requests using SG Online Purchase Order System.

oPrepared monthly financial statements for the President, Vice President and Advisor.

Computer Software Mastery

I am proficient in Microsoft Word, Excel, PowerPoint, Access, Publisher, Quicken, Quickbooks and Peachtree Accounting Software

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