Post Job Free

Resume

Sign in

Customer Service Team Lead

Location:
Chicago, IL
Posted:
October 22, 2023

Contact this candidate

Resume:

Jeannie M. Willoughby

***** * ***** ****** **. Camby, Indiana 317-***-**** ad0jl8@r.postjobfree.com

SECURITY SUPERVISOR

My experience stewardship and management along with the skills I gained performing as team lead, trainer, operation coordinator, and manager for the last several years can give me the tools to deliver high standards goals and results. My leadership style (Servant Leader) focuses on engaging team members to communicate, dynamically solve problems and deliver the highest

quality solutions.

Key Skills

Strong communication Skills

Interpersonal skills

Reports/Documentation/Logs

Customer service skills

Management skills

Analytical and strategic skills

Policy and procedures

Appreciation for diversity

Professional Demeanor

Following Complex Instructions.

Knowledge of Security Operations and Procedure.

Good Driving Record

Manage Multiple Tasks.

Knowledge of Basic Security and Fire Inspection Procedures.

Lifting and adaptable

Surveillance Skills.

professional highlights

Dicks Sporting Goods Distribution, Plainfield, IN 04/2021-07/2023

SEO

Special equipment Operator, Back Stock Pulling and placing pallets while ensuring by observation a secure placement. Lifting heavy objects, stooping, squatting, ensure accurate virtual placement, OP operator, reach operator, Double jack operator, picking, cycle counts, Back stock, housekeeping, lifting heavy objects, RF scanner, inbound, conveyable, staging non-conveyable, building pallets,

Chewy.com, Clayton, IN 04/2015-9/2021

Utility Maintenance Worker, Problem Solver, Trainer, Team Coordinator

Pick/pack, Inbound, outbound, IC, Freezer, problem solver, Trainer, Order picker, reach, double jack operator, utility

Maintenance, battery changer, recharge batteries, water batteries and operate the BHS, pick/ pack, overnight shipments, aging

Containers, customer service, email customers for replacement of unavailable merch, evaluate potential employees, kept Documentation of batteries using CMMs, supplies order new supplies use high jump system, RF scanner, pc, excel words, MMS

Turner Security, Indianapolis, IN 09/2017– 10/2018

Security Officer

Written and Verbal Communication. Following Complex Instructions.

Interpersonal Skills. Knowledge of Security Operations and Procedure.

Manage Multiple Tasks. Knowledge of Basic Security and Fire Inspection Procedures.

Lifting. Tours, tracking vehicles plates and brief description of vehicles entering and exiting through the guard shack, ensure safety and security of civilians and grounds. Communicate with other staff members as needed to remove security risk fully observe property for anything out of place

Door dash Inc. Indianapolis IN 09/2016- Current

Customer service Delivery Driver

Route Management, organizing, meeting deadlines, set goals, safe driving techniques, time management, communication, multitasking, inventory control, cash handling, accuracy, ensure customer satisfaction with vendors and customers.

Education & Training

Business Admin Focus in Management Bachelor Degree 2025

Colorado Technical University Colorado, IN

Corrections Officer Certification (Corrections corps of America) 2003



Contact this candidate