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United States Customer Service

Location:
Masbagik, West Nusa Tenggara, Indonesia
Salary:
20.00 hour
Posted:
October 21, 2023

Contact this candidate

Resume:

Address

**** ***** ****

Payette, ID *****

Email

ad0jjo@r.postjobfree.com

Email

ad0jjo@r.postjobfree.com

Cell Phone

208-***-****

Strong attention to detail, customer service and listening skills; highly motivated, creative and flexible

Jun 2022 - Apr

2023

QA Auditor

Simplot

Ontario, OR, United States

Document quantity, quality, type, weight, test result data, and value of materials or products to maintain shipping, receiving, and production records and files

Communicating with People Outside the Organization Working with Computers

Inspecting Equipment, Structures, or Materials

Monitoring Processes, Materials, or Surroundings

Communicating with Supervisors, Peers, or Subordinates Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment

Organizing, Planning, and Prioritizing Work

Thinking Creatively

May 2022 - Jun

2022

Raw Prossessing

Kraft Heinz ( Ore Ida )

Ontario, OR, United States

Sorted raw potatoes, discarding bad ones and foreign materials. Kept work areas clean and free of debris.

Sep 2021 - Jan

2022

Cook

Sprockets Brew House/ Weiser River Trail RV Park

Council, ID, United States

Prepare a variety of foods, such as meats, vegetables, or desserts, according to customers' orders or supervisors' instructions, following approved procedures

Package take-out foods or serve food to customers

Darcy Panak

Creative & Productive

Work Experience

Weigh or measure ingredients

Clean and sanitize work areas, equipment, utensils, dishes, or silverware

Operate cash register, handle money, and give correct change Apr 2021 - Jul 2021 Restaurant Manager

Gatt's Tavern

Council, ID, United States

Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems

Assign duties, responsibilities, and work stations to employees in accordance with work requirements

Compile and balance cash receipts at the end of the day or shift Control inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel

Greet and seat guests, and present menus and wine lists Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards

Present bills and accept payments

Purchase or requisition supplies and equipment needed to ensure quality and timely delivery of services

Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety Resolve customer complaints regarding food service Specify food portions and courses, production and time sequences, and workstation and equipment arrangements

Train workers in food preparation, and in service, sanitation, and safety procedures

Supervise and participate in kitchen and dining area cleaning activities Perform personnel actions, such as hiring and firing staff, providing employee orientation and training, and conducting supervisory activities, such as creating work schedules or organizing employee time sheets Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups Conduct meetings and collaborate with other personnel for menu planning, serving arrangements, and related details Experience with: CBORD Group Menu Management System, Compris software, Point of sale POS software, Card readers, Cash registers, Desktop computers, Notebook computers, Point of sale POS printers, Point of service workstations, Point of sale POS terminals, Credit card processing machines, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Outlook, Microsoft Office

Sep 2017 - Jan

2021

Senior Housekeeper

ADDUS Home Care

Council, ID, United States

Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers

Disinfect equipment and supplies, using germicides or steam-operated sterilizers

Dust and polish furniture and equipment

Run errands, such as taking laundry to the cleaners and buying groceries

Sort clothing and other articles, load washing machines, and iron and fold dried items

Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines

Wash dishes and clean kitchens, cooking utensils, and silverware Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary

Experience with: Personal computers, Email software, Data entry software, Computerized bed control system software Apr 2018 - Jul 2020 Newspaper Editor

The Record~Reporter

Council, ID, United States

Allocate print space for story text, photos, and illustrations according to space parameters and copy significance, using knowledge of layout principles

Assign topics, events and stories to individual writers or reporters for coverage

Confer with management and editorial staff members regarding placement and emphasis of developing news stories

Develop story or content ideas, considering reader or audience appeal Make manuscript acceptance or revision recommendations to the publisher

Meet frequently with artists, typesetters, layout personnel, marketing directors, and production managers to discuss projects and resolve problems

Monitor news-gathering operations to ensure utilization of all news sources, such as press releases, telephone contacts, radio, television, wire services, and other reporters

Oversee publication production, including artwork, layout, computer typesetting, and printing, ensuring adherence to deadlines and budget requirements

Prepare, rewrite and edit copy to improve readability, or supervise others who do this work

Read copy or proof to detect and correct errors in spelling, punctuation, and syntax

Read material to determine index items and arrange them alphabetically or topically, indicating page or chapter location

Read, evaluate and edit manuscripts or other materials submitted for publication, and confer with authors regarding changes in content, style or organization, or publication

Review and approve proofs submitted by composing room prior to publication production

Select local, state, national, and international news items received from wire services, based on assessment of items' significance and interest value

Supervise and coordinate work of reporters and other editors Verify facts, dates, and statistics, using standard reference sources Write text, such as stories, articles, editorials, or newsletters Experience with: Microsoft PowerPoint, WordPress, Facebook, Web content management system CMS software, Microsoft Excel, Adobe Systems Adobe InDesign, Web browser software, Microsoft Outlook, Twitter, Video editing equipment, Digital still cameras, Digital video cameras, Microsoft Publisher, YouTube, Adobe Systems Adobe Photoshop, Microsoft Office, LinkedIn, Editor Software Stylewriter, myWriterTools, Microsoft Word, Adobe Systems Adobe Illustrator, Personal computers, Desktop computers, Laptop computers, Universal serial bus USB flash drives, Multi-line telephone systems, Adobe Systems Adobe After Effects, Google Drive

May 2017 - Feb

2018

Restaurant Manager

The Local Yolkel Cafe

Council, ID, United States

Present bills and accept payments

Assign duties, responsibilities, and work stations to employees in accordance with work requirements

Forecast staff, equipment, and supply requirements, based on a master menu

Specify food portions and courses, production and time sequences, and workstation and equipment arrangements

Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups Purchase or requisition supplies and equipment needed to ensure quality and timely delivery of services

Resolve customer complaints regarding food service Supervise and participate in kitchen and dining area cleaning activities Compile and balance cash receipts at the end of the day or shift Greet and seat guests, and present menus and wine lists Train workers in food preparation, and in service, sanitation, and safety procedures

Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems

Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety Dec 2014 - Jul

2017

Senior Housekeeper

Care at Home

Council, ID, United States

Assign duties to other staff and give instructions regarding work methods and routines

Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met

Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers

Disinfect equipment and supplies, using germicides or steam-operated sterilizers

Dust and polish furniture and equipment

Run errands, such as taking laundry to the cleaners and buying groceries

Sort clothing and other articles, load washing machines, and iron and fold dried items

Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines

Wash dishes and clean kitchens, cooking utensils, and silverware Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary

May 2015 - Jan

2017

Commercial, Residential, or Industrial Housekeeper Vacasa, LLC

McCall, ID, United States

Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met

Assign duties to other staff and give instructions regarding work methods and routines

Disinfect equipment and supplies, using germicides or steam-operated sterilizers

Wash dishes and clean kitchens, cooking utensils, and silverware Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers

Dust and polish furniture and equipment

Request repair services and wait for repair workers to arrive Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary

Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines

Move and arrange furniture and turn mattresses

Jan 2011 - Mar

2013

Nutrition Advisor

UNIVERSITY OF IDAHO Extension

Council, ID, United States

I gave basic nutrition & cooking classes to the local schools, food banks & senior citizen centers. I demonstrated easy and affordable meals made with food products from the food bank. I also was part of the school summer feeding program.

Mar 2010 - Aug

2010

Enumerator

913 - BUREAU OF CENSUS - FY2010 DECENTENNIAL CENSU Council, ID, United States

Explain survey objectives and procedures to interviewees and interpret survey questions to help interviewees' comprehension Meet with supervisor daily to submit completed assignments and discuss progress

Contact individuals to be interviewed at home, place of business, or field location, by telephone, mail, or in person

Assist individuals in filling out applications or questionnaires Identify and report problems in obtaining valid data Identify and resolve inconsistencies in interviewees' responses by means of appropriate questioning or explanation

Collect and analyze data, such as studying old records, tallying the number of outpatients entering each day or week, or participating in federal, state, or local population surveys as a Census Enumerator Compile, record, and code results or data from interview or survey, using computer or specified form

Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency

Jun 2008 - Apr

2010

Clerk

FARMERS SUPPLY CO-OP

Council, ID, United States

Greet customers entering establishments

Answer customers' questions, and provide information on procedures or policies

Calculate total payments received during a time period, and reconcile this with total sales

Compile and maintain non-monetary reports and records Compute and record totals of transactions

Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change Issue receipts, refunds, credits, or change due to customers Post charges against guests' or patients' accounts Receive payment by cash, check, credit cards, vouchers, or automatic debits

Sell tickets and other items to customers

Assist customers by providing information and resolving their complaints

Maintain clean and orderly checkout areas, and complete other general cleaning duties, such as mopping floors and emptying trash cans Answer incoming phone calls

Stock shelves, sort and reshelve returned items, and mark prices on items and shelves

Sep 1996 - Nov

2006

Bartender

Ace Saloon

Council, ID, United States

Ask customers who become loud and obnoxious to leave, or physically remove them

Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons Check identification of customers to verify age requirements for purchase of alcohol

Clean bars, work areas, and tables

Clean glasses, utensils, and bar equipment

Collect money for drinks served

Create drink recipes

Order or requisition liquors and supplies

Plan, organize, and control the operations of a cocktail lounge or bar Serve wine, and bottled or draft beer

Supervise the work of bar staff and other bartenders Take beverage orders from serving staff or directly from patrons Aug 1982 - May

1983

Vocational Certificate or Credential, Fashion Merchandising. Kinman Business University

Spokane, WA, United States

Buy merchandise or commodities for resale to wholesale or retail consumers

Provide clerks with information to print on price tags, such as price, mark-ups or mark-downs, manufacturer number, season code, or style number

Negotiate with retail merchants to improve product exposure, such as shelf positioning and advertising

Plan, assemble, and stock product displays in retail stores, or make recommendations to retailers regarding product displays, promotional programs, and advertising

Aug 1979 - May

1982

High School Diploma or Equivalent, General Studies. Cambridge High School

Cambridge, ID, United States

General High School Studies and completed all 4 years with a diploma. I graduated in the top third of my class.

September 1996 Bartender

I have a valid Bartenders License for Adams County, Idaho. May 2011 Master Food Safety Advisor

I earned a Master Food Safety Advisor Certification through the University of Idaho. I have been in the Master Food Safety program for 11 years now. Master Food Safety Advisor

I took an extensive course through the University of Idaho in the Master Food Safety Program. I have been involved in this program for 11 years now and I go to monthly meetings/training's in Boise to keep up with the program. I am the Master Food Safety Advisor for Adams County, Idaho. I also volunteer at the Council Loaves & Fishes Food Pantry every month for the past 11 years.

Education

Licenses and Certifications

Additional Information



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