KATHY LAINEZ

*** ******* **** *** *** Charlotte, NC · 203-***-****

ad0jjg@r.postjobfree.com

I am ambitious, bilingual, with a passion for helping people and aspirations to further her career within your facility. Technologically proficient, innovative, able to adapt to any work environment, with a desire to learn and grow.

EXPERIENCE

MAY 2023 – PRESENT

UNIT SECRETARY, ATRIUM HEALTH

Receives and forwards incoming telephone calls, conveys messages, and responds to requests for information.

Assembles charts of discharged patients according to format and files all materials in patient records.

Enters and ensures accuracy of data into computer.

Completes clerical duties for patient scheduling, admissions, procedures, transfers, and discharges under the direction of a Registered Nurse

JANUARY 2022 – MAY 2023

ADMINISTRATIVE ASSISTANT, ATRIUM HEALTH

Work on a team to support up to 10-15 people at any given time with focus on operational leaders.

Sustain a daily calendar of meetings and events.

Ability to solve problems creatively & with initiative.

Develop and maintain a filing system.

Update and maintain office policies and procedures.

MAY 2021 – JANUARY 2022

LEAD SPECIALISTS GUEST SERVICES, ATRIUM HEALTH

Assist in providing patients and visitors with competent and courteous service.

Work as a team player to consistently achieve departmental goals and maintain patient safety.

Communicate effectively to arrange patient transport, transfers, and valet parking.

Collects and analyzes information and proactively problem-solves.

NOVEMBER 2020 – MAY 2021

HEALTH SCREENER, ATRIUM HEALTH

Identified and reported issues of safety and maintenance.

Conducted health screening questions.

Screened individuals’ temperature using no-touch thermometers.

Provided hand sanitizer and mask/face coverings.

SKILLS

·Organization

·Great interpersonal skills

·EHR knowledge

·Proficiency in Microsoft Office

·Self-motivated

·CPR certified

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