Performance Management Administration Officer

MBA degree holder, with an exceptional track record of managing complete Human Resource and Admin Operations, possesses over 4 years of experience in different types of organizations.

Areas and Functions Expertise

Business Support Functions Staff and Company Records

Contract HR Policy & Procedures

Client Handling (phone & email) Petty Cash

Recruitment Process-Domestic & International Heading the reception

Payroll Proficient in Microsoft Software

Performance Management Proficient with HRMS

Full Admin Functions

Professional Experience

Synergic Training and Consulting - Administration Officer (May 2020 – June 2021) Roles and Responsibilities

•Maintaining client documents (hard & soft copies)

•Coordinate all activities related to the Document Control procedure, including technical documents.

•ACCA CBE Exam invigilation

•Administering Mock Exam

•maintaining proper client/ student document records including all forms and personal details (hard and soft copy)

•Administering payments of courses and study material

•Guiding the students in general for the classes, exams and any specific instructions from the teachers

•Checking all the digital systems required to run during exams and otherwise

•Seeking support from technical staff and ensuring there are no technical issues in any of the systems on daily basis

•General admin duties

•Receptionist duties like answer the telephone, take messages, transfer calls to suitable staff

•Assisting the senior management as and when required in all business related activities.

•Making quotations for clients

•Assisting clients/ students (on phone) with their queries and guiding them about the details • Prepare and update Documents in line with the Company’s data management system

•Notifying the involved party for taking appropriate action on the pending documents. • Collecting payments and Post receipts pertaining to the clients

•Reconciled discrepancies between accounts receivable general ledger account in the company system.

•Welcome visitors by greeting them, in person or on the telephone answering or referring inquiries.

•Handling client queries pertaining to the particular client.

•Coordinate work between multiple departments.

•Handling correspondence before and after meetings.

•Ensure hygiene maintenance at working place.

•Maintain schedules and calendars.

•Organize and maintain file records and databases.

eForte Technology Horizons - HR/ Admin Intern (Aug 2018 – Nov 2018) Roles and Responsibilities

•Designing proposals, and keeping record of them in proper documented files.

•Designing aesthetic outlook of office and managing documentation in company records.

•Designing leaflets and handling files of the designs, soft and hard copies of files.

•Employment contracts (full time and part time) and maintaining its record.

•Proof reading company financial statements

•Emergency service numbers, employee emergency details and other personal details documentation.

•Employee grade details and rewards maintenance documents.

•Employment with eForte solutions (on boarding) and helping management with employee onboarding.

•Making Executive summary and maintaining relevant documents.

•Extract AOA and documentation of the company official documents

•Graphs (depicting financials of a new App(s) to be launched) in proper files with labels and details.

•Keep Job banners detail records.

•KPI Grading details and rewards details of all employees.

•MOA documentation and authorization documentation.

•Office fixtures and furniture purchase details

•Pay slip design

•Performance evaluation documentation and collection of forms from employees, maintaining details of PE interviews before and after meetings.

•Performance evaluation form collection and record maintenance.

•Pre-boarding employees

•Tax slabs documentation.

•All work of Payroll and maintaining its record.

•Employee personal details documentation.

Najam & Jannat Enterprises - HR Officer (Aug 2016 – May 2018) Roles and Responsibilities

•Opening and closing of daily system sales record.

•Calculating and estimating the daily hourly production.

•Maintains records of all sales and purchases.

•Preparing cheques to the suppliers.

•Arranging meetings with suppliers and customers.

•Preparing reports on adhoc basis as requested by the Managing Director.

•Supervising operations staff and ensuring the task is completed on time.

•Coordinate work between multiple departments.

•Provides job candidates by screening, interviewing, and testing applicants; notifying existing staff of internal opportunities; maintaining personnel records; obtaining temporary staff from agencies.

•Pays employees by calculating pay; distributing checks; maintaining records.

•Administers student loan, medical insurance, savings bond, and disability programs by advising employees of eligibility; providing application information; helping with form completion; verifying submission; notifying employees of approvals.

•Maintains human resources records by recording new hires, transfers, terminations, changes in job classifications, merit increases; tracking vacation, sick, and personal time.

•Orients new employees by providing orientation; reviewing company policies; gathering withholding and other payroll information; explaining and obtaining signatures for benefit programs.

•Documents human resources actions by completing forms, reports, logs, and records.

•Updates job knowledge by participating in educational opportunities; reading professional publications.

•Accomplishes human resources department and organization mission by completing related results as needed.

•Reviewed collection reports to determine the status of collections and the amounts of outstanding balances.

Education

MBA – majors in HR (2019), from SZABIST University. Karachi, Pakistan.

B.com (2010), from University of Karachi. Karachi, Pakistan.

Intermediate in Science (2007), from Board of Secondary Education. Karachi, Pakistan.

Matriculation in science (2005), from Higher Education Commission. Karachi, Pakistan.

Additional Professional Skills

Excel

MS office

Human Resource

Corporate Communication

Strong Communication Skills

Drafting Skills

Team Lead

Good Presentation Skills

Market Research

Problem Solving

Public Relations and Networking

Time Management Skills

Motivated

Confident

Strong Work Ethic

Flexibility / Adaptability

Friendliness Presentable

Positive attitude

Creative

Personal Profile

Nationality : Pakistani

Age & Date of Birth : 8, December, 1989

Language : English, Urdu

Visa status : Husband Sponsorship

Reference

Mr. Muhammad Talha Pasha

Email: *****@****************.*** Mobile No.: +971********

Occupation: CEO, Synergic Training and Consulting, Abu Dhabi, UAE

Contact this candidate