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Home Health Customer Service

Location:
Washington, DC
Posted:
October 21, 2023

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Resume:

Shelia A. Kim, LHHA

Washington, DC *****

202-****-****

ad0jh3@r.postjobfree.com

PROFESSIONAL SUMMARY

Licensed Home Health Aide proficient in providing in-home support for patients with various disabilities, illnesses, and challenges. Compassionate, loyal, and focused on maintaining patient care requirements. Great communication and customer service skills. Seeking a position within Home Health Care.

CORE QUALIFICATIONS

Licensed Home Health Aide

Certified First/Aid CPR

Patient Care (ADL’s & IADL’s)

Computer/Digital Literacy

Housekeeping

Customer Service

EXPERIENCE & TRAINING

Home Health Aide Trainee May 2023 – August 2023

Opportunities Industrialization Center

Washington, DC

Completed training for written and skills licensing in home health care.

Provided personal, physical, and psychosocial care for clients with disabilities.

Assisted clients in basic self-care skills, including activities for daily living.

Measured and recorded blood pressure, radial pulse, respiration, and weight.

Assisted clients in mobility and transferring from wheelchair, walkers to bed, etc.

Home Caregiver July 2018 - Current

Gt Independence- Self Directed Care

Washington, DC

Maintained a clean and well organized environment for client happiness and safety.

Assisted with client personal care needs to foster independence and well-being.

Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.

Supervised medication administration, personal hygiene and other activities of daily living.

Helped clients stay happy and healthy by providing mental and emotional support.

Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.

Human Resources- Benefits Manager

March 2010- May 2018

Domino’s Team Washington

Led classes for new and existing employees to outline benefit choices.

Conducted scheduled audits of benefits plan and SLAs in order to identify areas in need of improvement

Reduced health care costs by supporting insurance programs that offered low annual rates.

Delegated work to staff, setting priorities and goals.

Constructed detailed job descriptions and classification systems to define job levels and family.

Created personal forecasts to project employment needs.

Developed recommendations for improvement of organization’s personal policies and practices.

EDUCATION

Earle C. Clements Job Corp.

High School GED

January 1993

CERTIFICATIONS

Licensed Home Health Aide, DC Board of Nursing

August 2023

First Aid and CPR

July 2023

Corona Virus Training

September 2021

Dementia Training

March 2023

Behavioral Health Career Exploration

June 2023

References Available Upon Request



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