Customer Service Assistant Manager

Gretchen Nicholson

Jerome, ID *****

***************@*****.***

+1-208-***-****

Work Experience

People Department Manager

McDonald's - Jerome, ID

July 2021 to Present

I am in charge of hiring new employees. I do all nee employee orientations. I write the crew schedules. I am responsible for taking care of the people in my department, including writing performance reviews. I'm also responsible for shift management including labor and inventory control. Prep Cook/Dishwasher

Fat Clarence - Jerome, ID

February 2021 to Present

I prepare food as needed and wash dishes. I also bus tables and help out wherever I'm needed. Assistant Manager

Oasis Stop N Go - Twin Falls, ID

July 2019 to February 2021

Customer service, cash handling, inventory control, counseling and mentoring employees. Assistant Manager

Taco Bell, Burger King

June 2015 to February 2021

Education

None in Book keeping

CSI - Twin Falls, ID

September 1997 to May 1999

Some college

High school diploma or GED

Skills

• Assistant Manager Experience

• Bookkeeping

• Inventory Control

• Cash Handling

• Management

• Accounting

• Payroll

• Store Management Experience

• Retail Management

• Sales

• Merchandising

• Customer service

• Retail Sales

• Human Resources

• Interviewing

• Employment & labor law

Assessments

Customer service — Proficient

February 2021

Identifying and resolving common customer issues

Full results: Proficient

Supervisory skills: Motivating & assessing employees — Proficient February 2021

Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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