ANDREA BONNEY

* ****** **. *********, ** N*T *G* 519-***-****

HIGHLIGHTS OF QUALIFICATIONS

Customer service-oriented team member with experience in the foodservice and cashiering

Greeting the guests and guiding them regarding the menu and specialties of the day

Adept at taking and assembling orders, serving warm food, and collecting payments

Sound knowledge of various types of drink and bakery specialties

Highly skilled in imparting product knowledge to customers over the phone and in person

Hands on experience in identifying and developing successful business relationships

Quickly learning new procedures, methods and products in a fast-paced environment

TRANSFERABLE SKILLS / COMPETENCIES

Food Service

Order Processing

Hazard Prevention

Material Replenishing

Bill Generation

Quality Standards

Food Temperature

Order Synchronization

POS Operation

Food Preperation

Servicing / Cleaning

Accounts Management

Food Packaging

Kitchen Assistance

Large Order Support

Ingredients Preparation

Communication

Food Items Display

Waste Management

Sandwich Combinations

RELATED EMPLOYMENT EXPERIENCE

Greeted the customers and guided them regarding products available on the menu

Assisted customers in the drive thru and counter with their orders in a fast-paced environment

Packed or served the ordered meals as per client preference

Assisted customers in choosing coffee blends and food items by providing them with information

Relayed food order to food prep area according to set companies’ recipes

Served food, drinks and other items to customers and inquired if they would like anything else

Incorporated any “extras” or “additional” to orders according to customers’ instructions

Cleaned and maintained equipment on a regular basis

Ensured the cleanliness of the coffee counter and surrounding areas

Handled billing activities by punching customers’ food and beverage orders into POS

Called residents within the Hamilton area inquiring if they needed their water tested and whether they wanted a new system installed

RELATED WORK HISTORY

Mr. Sub / Country Style, Brantford, ON Crew Member 2019 - 2020

The Water Store, Hamilton, ON Telemarketer 2009

Tim Horton’s, Brantford, ON Crew Member 2007

OTHER EMPLOYMENT EXPERIENCE

Private Family, Brantford, ON Child Care Provider 2011 - 2018

EDUCATION & TRAINING

Pauline Johnson Collegiate Vocational School, Brantford, ON

Grade 12 Diploma

John Noble Home - 40 hours Co-op

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