Customer Service/Sales Associate
Resume:
Grace Stanley
**************@*****.***
A purpose-driven student with 3 years of work experience and proven ability to deliver excellent customer service, good leadership, and effective communication. Constantly developing my skills to contribute positively to any team or organization. Work Experience
Hostess
Niagara Parks Commission - Queen Victoria Place Restaurant - Niagara Falls, ON May 2023 to Present
• Sat guests at designated tables and provided menus for them.
• Took reservations over the phone, online and in-person.
• Greeted and welcomed guests into the restaurant.
• Engaged with guests to ensure satisfaction with food and service. International Student Assistant
Niagara College Canada (Welland Campus) - Welland, ON September 2022 to April 2023
• Coached international students and guided them through their various issues regarding the college.
• Served as a front desk representative for the international office.
• Coordinated social activities for international students. Orientation Leader
Niagara College Canada (Welland Campus) - Welland, ON August 2022 to September 2022
• Described tour points of interest to new students and responded to their enquirers.
• Assisted departmental leaders with orientation events and coordinated seminars on learning softwares.
• Ensured accurate communication distribution to students through tours and presentations.
• Provided academic and informational support to new students to aid their integration to the college. Sales Associate
Canomet Pharmacy - Port Harcourt
November 2018 to March 2021
• Supported pharmacist with scheduling and managing appointments.
• Delivered excellent customer service to over 45 customers daily.
• Operated cash register and handled all forms of payment.
• Introduced promotions and sales opportunities, thereby generating sales.
• Promoted visual presentation standards by arranging items in a decent manner.
• Performed cleaning tasks and ensured the pharmacy was neat at all times. Education
Advanced Diploma in Broadcasting, Tv production
Niagara College - Welland, ON
September 2021 to Present
Secondary School in General arts and sciences
Jephthah Comprehensive Secondary School - Port-Harcourt, Nigeria September 2012 to July 2018
Skills
• Customer service
• Strong organizational skills
• Excellent written and verbal communication
• Time management
• Team collaboration
• Detail oriented
• Sales support
• Cashiering
Languages
• English - Advanced
Links
https://www.linkedin.com/in/grace-stanley-60a09b236
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