Customer Service Sales Representatives

Mariam Bazzi

DEARBORN HEIGHTS, MI

CELL: 313-***-**** EMAIL: ********@*****.***

PROFILE

Customer service professional seeking a career to learn and grow in the service industry. After completing three years my goal is to become a manager. WORK EXPERIENCE

Luxury Motors [November 2018- March 2020]

Detroit, MI

Customer Support Representative

• Calling and thanking customers after purchasing a new car.

• Cold calling online leads to set up appointments and follow ups.

• Confirming appointments for sales representatives.

• Providing excellent customer service.

• Following up on Google reviews and customer surveys. Rx Professionals Inc [March 2009-October 2019]

Garden City, MI

Pharmacy Technician

• Assisted pharmacist in the preparation and distribution of medication.

• Maintained drug inventory, and patient and pharmacy records in a manner consistent with all federal, state, and local laws and regulations, as well as pharmacy policies and procedures.

• Manage daily charts, billing, and insurance audits.

• Calling customers to pick up their prescription and answering medical questions.

• Calling on group homes to recruit as new patients.

• Calling Insurance Companies for prior authorizations and rejected claims. EDUCATION

Fordson High School [August 2000-August 2003]

High School Diploma

SKILLS

• EPIC, Word, Powerpoint and Excel.

• Excellent communication/people skills.

• Data entry and order entry.

• Multi tasking and efficient time management.

• Fluent in English and Arabic.

REFERENCES

Ahmed Harajli

Phone number: 313-***-****

Elissar Hammoud

Phone number: 313-***-****

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