CARESS PERRY

**** *******, ** ********, ** ***** H: 731-***-****

ad0j8n@r.postjobfree.com

Professional Summary

Objective: To employ my knowledge and experience with the intention of securing a professional career with opportunity for challenges and career advancement, while gaining knowledge and new skills of expertise. I am self- motivated, well versed in computer skills (Microsoft word, excel, and power point) and new technology. I can be a leader and I work well in groups also. I am always willing to go the extra mile. I go above and beyond cheerfully and thrive on putting in extra effort, when necessary, to do the best job possible for my team and for the company as a whole. Some past/current responsibilities and accomplishments that would qualify me for this position would be that I display leadership, I am action-oriented, hard -working, a fast learner, a good communicator and I am confident in my work to bring out the best results in whatever I do. I am also self-motivated. I never hesitate on taking responsibility or a more responsible position. I am also ready to work beyond the call of duty in order to meet goals or to solve problems, even if the job in discussion is not one of the regular works that I am usually assigned.

Core Qualifications

Excellent communication - Can use language effectively Leadership - The ability to establish a team effort that to gather information and facilitate the exchange of ideas.

Flexibility - Ability to adapt to changes while keeping focus on goals and apply knowledge to new

circumstances

Creative Thinking

- Ability to look outside the box and develop new

strategies.

Decision Making - Can make decisions and take

responsibility for them.

Computer Competency - Is skilled at operating a

computer and cash register

promotes working towards a common goal.

Personal Credibility - Takes responsibility for actions and shows that one is reliable and trustworthy. Is honest and does his or her fair share.

Experience

Account Representative] *Debt Collector

Portfolio Recovery Assoc, LLC

09/2008 to 01/2011

TN

I use my communication/people skills to recover past and present debt from people all over the USA. Suspended Billing Representative] *Billing Representative Apria Healthcare TN

I use my customer service/communication skills to talk to patients and different insurance companies to make sure the patient's file for their durable medical equipment has all the information required to be in our system to obtain authorization.

I utilized my computer skills with Microsoft word and excel to do spreadsheets for different projects and type letters to send to patients if I need their help obtaining medical information or sending them a bill. I can emphasize that I have excellent communication skills, including written, verbal, and listening abilities. Cash Poster

Regional Hospital

08/2015 to 10/2016

Jackson, TN

I was responsible for retrieving, deciphering, reconciling, and posting all internal & external payments. Also, interpreting and distributing remittance data for accurate account reconciliation and handling a high volume of payment & adjustment transactions on a daily basis. Moreover, it is responsible for the reconciliation and balancing of the Patient Accounting System to the organizations banking institutions. Finally, I ensured the accuracy of all payment transactions by monitoring and reporting any discrepancies, rejections, and returned transactions to Management and the Accounting Department for appropriate tracking and resolution. Unfortunately, this position that I had at Regional was moved beyond my control to the corporate office in another city.

*Current*

Patient Financial Service

Rep/Authorization Specialist

West TN Healthcare/Kirkland

Cancer Center

11/2016-

current

Jackson, TN

As a patient financial representative, I am responsible for the collection of self-pay balances for the hospital, clinic and homecare patients while providing exceptional customer service. I improve our collections while ensuring the highest level of satisfaction, keeping our promises and commitments, and demonstrating our commitment through respect, knowledge, responsiveness, and courtesy. As an authorization specialist my duty is to monitor incoming patient orders and gather information needed to complete the pre-authorization and scheduling of an order. I evaluate portions to be paid by the customer as well as perform all insurance related assignments as instructed. I complete billing documentation and assist with other clerical tasks as needed. In addition to reviewing the medical history of potential patients, I verify information provided by their referring physicians and verify their insurance coverage. I am very familiar with a plethora of insurance companies as well as their websites. (Blue Cross Blue Shield, United Healthcare, Aetna, Humana, Medicare, Cigna, etc) Education

Diploma

Humboldt High School

Business admin/finance

University of TN Chattanooga

Business admin/finance

Business admin/finance

Chattanooga State Tech School

Business admin/finance

Skills

May 2004

April 2007

April 2008

Excellent communication skills, Teamwork, Reliable, Problem Solving, Adaptability Collaboration, Strong Work Ethic, Time Management, Critical Thinking, Self-Confidence, Handling Pressure, Leadership, Creativity, Computer skills (Microsoft Excel, Word and PowerPoint).

Contact this candidate