Juan Carlos Solis

ad0j3m@r.postjobfree.com

Cell 559-***-****

Highly motivated business minded professional able to achieve results and work efficiently under pressure. Exceptional in customer service, operations management, attentive to detail, and proficient in MS Office. Strong leadership, communication, and time management skills. Quick to learn and apply systems to achieve goals. Excellent at coordinating work activities. Enjoy building relationships and working in a fast-paced professional environment. Creative with strong problem-solving abilities. Passionate about developing solutions that bring value to clients/customers/consumers.

Relevant Skills and Qualifications

PRIDE Industries – Regional Manager Federal Contracts 2021 - 2023

Project Mgr Custodial Services Frank Hagel Federal Building

●Effectively implemented/managed Federal contracts for multiple federal facilities

●Experienced in negotiating and designing contracts to meet Federal Contract specifications

●Quality Assurance through facility inspections in order to gain maximum efficiency

●5 years experience working with the Ability One program and employing persons with disabilities

●Provided job coaching, career counseling, advanced janitorial training, lead/Supervisor training

●Responsible for purchasing, inventory management, recruitment, and all admin functions

●Effective developing/maintaining client relations with both Federal/Commercial clients

Crossroads Diversified Services – Senior Acct Mgr Bay Area Accounts/ 2018 - 2021

Project Mgr Custodial Services Frank Hagel Federal Building

●Team building, management level training, and implementation of contract start up

●20+ years knowledge and experience with all aspects of custodial services for commercial/federal facilities; including various equipment, supplies, and chemicals

●Knowledge/experience working with facilities dept in all aspects of building maintenance

●Responsibilities regarding contract budgets, P&L statements, and inventory management

●Ensuring quality performance standards are met across all accounts

●CMI – Certified Professional Trainer Certified 2020-2021

New York Life Insurance Company - Licensed Agent, State of California 2015 - 2018

●Utilized proven sales techniques to create and deliver professional sales presentations to consumers

●Continued superior service and increased sales productivity by expanding territory to acquire clients throughout Northern California, Central Valley, and Bay Area

●Engaged consumers in event marketing to create brand identity and acquire new accounts

●Educated clients in financial planning concepts by keeping them informed of current market trends

●Coordinated meetings with consumers to conduct problem resolution analysis and present solutions

●Proficient in social media, network, relationship, and event marketing

●Continuous development of referred business by cultivating strong relationships with existing clients

●Provided extensive knowledge in all aspects of insurance planning, mortgage protection, income planning, estate conservation, college funding, retirement planning, business planning, asset preservation, tax diversification, and asset allocation strategies

Fitzgerald’s Restoration Products Inc. - Corporate Acct Sales/Customer Service Exec 2014-2014

●Provided excellent customer service and sales support to enhance customer experience in both East Coast and West Coast Regions

●Applied product specific knowledge and solutions to customers to add value to their business

●Developed strong relationships with business owners to improve customer retention

●Proficient in Sage business software and inventory database management

●Increased sales productivity to exceed organizational goals and objectives

●All aspects of sales order entry, problem resolution, product research, inventory management

Imperial Maintenance Services Inc. – Operations Acct Mgr San Joaquin County 2009-2014

●Managed operations for all San Joaquin County Government custodial service contracts

●Coordinated with facility managers to ensure organizational goals and contract specifications

●Implemented/Communicated proven process improvement procedures to increase productivity

●Developed problem solving initiatives based on quality control to provide high quality service

●Negotiated sales contracts with commercial/public and private businesses

●Supervised staff, conducted performance evaluations, and continuous employee training

●Enhanced customer account retention through superior follow up and customer service

●Conducted new account walk-throughs to outline specs and develop bid proposals for services

●Worked hands on with staff to ensure superior service and timely response

Education

●California State University Fresno - Craig School of Business

Bachelor of Science in Business Administration - Management

Organizational Development/ Operations Management/ Quality Assurance

Community Service and Affiliations

Volunteer Hospice House of San Joaquin/ Butterfly Auxiliary

Volunteer L.U.L.A.C

Volunteer YMCA San Joaquin County

Volunteer St. Mary’s Dining Hall Stockton, CA

Volunteer Catholic Charities

Contact this candidate