SHANNON T. GRAYBILL
*** *********** *** ********, ** 17013
717-***-**** Cell
ad0j31@r.postjobfree.com
Summary and objective:
I am an accomplished stay at home mom of 2 young
human beings. Owner of my own side business, I am a Licensed Public Notary for the state of Pennsylvania. I am the grand master of multi-tasking while under pressure. My skills range from administrative assistant, Business owner, Manager, Conflict revolutionist, Sales support, Housekeeping, to Personal chef, Logistics support and Driver operator. I am a woman, MOM (2 kiddos), wife, teacher, ready to work!
Common office achievements: Microsoft Word, Outlook, Power Point, Excel, Corporate billing procedures. Filing, Data Entry and organizational skills, Experience in handling confidential paperwork. Ability to take accurate phone messages and deliver messages promptly. Great customer-service relations background. Experienced in Internet researching and archiving. Ability to go the extra mile when things need to be done,50 words per minute typing speed, Amazing in High Stress Situations, Able to work independently or in group base.
EDUCATION
The Art Institute of Pittsburgh- Interior Design Pittsburgh, PA West Perry High School-General Education
Elloittsburg, Pa Diploma 06/2000
EXPERIENCES…
Graybill Notary & Title Services- proud owner and
Operator/Public Notary/ Signing Agent
July 2017-Present Carlisle PA 17013
A notary public's job is as an impartial witness in the signing of important documents. It involves identifying an individual, by personal knowledge or by using proper identification, and confirming the individual signs a document of his own free will.
I have serviced a few clients whom needed my assistance with their documents. Real estate contracts, Refinance documents, auto contracts, and personal estate
contracts. Loan signing agent.
Ashley’s Furniture- Sales associate May 2016-January 2018 Mechanicsburg, PA 17055
Greeting guests upon arriving in our retail showroom and learning their motivation for their visit; really getting to know them and developing long-term relationships.
Presenting and discussing various home furnishings product options based upon your discovery of the
prospective clients’ lifestyle, needs and goals. Marketing new sales and special events. Assisting customers in financing, purchasing, delivery and ultimate satisfaction. Giving the best overall experience. Meeting personal goals and absorbing techniques. Being the best shopping
assistant to clients.
Administrative Assistant- Drive Kore - Mechanicsburg, PA
- September 2015 to March 2016
Maintain office supply inventories.
Coordinate and maintain records for staff backgrounds. Answer all calls, screen calls, they were either accepted or declined and or transfer phone calls.
Receive and direct visitors and clients.
General clerical duties including photocopying, fax, mailing and Scanning.
Maintain electronic and hard copy filing system -business purpose and employee(s).
Retrieve documents from organized filing system,
Handled requests for information and data. Contracts, open bids, quotes, work orders. Completed daily.
Billing(s) when work orders are returned to the office. Prepare written responses to enquiries via email. Prepared and modified documents including
correspondence, reports, drafts, memos, and emails. Scheduled and coordinated meetings, appointments and travel arrangements for managers or supervisors
Prepared agendas for meetings and prepared schedules Record, compile, transcribe and distribute minutes of meetings.
Prepared Certified Payroll Reports and general weekly and Bi-weekly payroll. Created and maintained Documents- Excel, Word, Outlook, Power point.
Operated office software ADP, Time bank-online, ERP- One, DSM responsible for in office purchases and petty cash
Wali’s Auto Sales- Auto Sales associate Mechanicsburg, PA Nov.2015-May 2016
Engaging clients who are interested in purchasing a vehicle.
Properly Filing forms for Penn Dot, Selling Vehicles Answering Calls from clients Taking payments, Preparing vehicles for advertisement
Problem Solving and TRUSTED Bank deposits/Errands
runner. Selling Cars!
Mulligans Grill & Pub- Manager/bartender Sept 2015- July 2016
Entered this company just as a regular Bartender and moved into General Manager.
Coordinated ALL operations of this pub.
Purchase store orders
Hired/Fired Staff Members
Responsible for Cash and Credit Card Settlements
Bank Deposits
Ordered Liquor quantities.
Served Alcoholic and Non-Alcoholic Drinks/Socialize with guests to ensure their evenings were enjoyed.
Pints Bar–Bartender May 2012-Sept 2015 Harrisburg, PA Ramp certified Served Alcoholic and Non-Alcoholic drinks to guests. Worked with cash & credit card sales.
Prepared staff of new instructions with regulations & policies
Handled shift changes and money drops.
Handled liqueur order and ordered beer and
restaurant supplies. Performed daily
requirements of running the bar.
Alcolock USA –Administrative Assistant May 2015-Dec 2015 Mechanicsburg, PA 17050
Admin assistants perform clerical duties-answering phones, taking memos and maintaining files and
collecting balances.
Creating correspondence, to new private vendors in other counties inside of PA. Greeting clients, Scheduling Varity of appointments and calls from clients
All Care Dental & Dentures - Executive Administrative Assistant/Personal Assistant/Secretary Harrisburg, PA - May 2007 to December 2010
Politely answered phones and scheduled or confirmed office appointments and surgeries.
Completed patient paperwork and scanned into "Dentrix software" system.
Alerted staff when patients arrived and prepared records for doctor's review.
Accurately recorded treatment information in patient records.
Educated Patients on pre-surgical procedure(s) answered questions & concerns about surgery,
communicated with pharmacies per patients' needs. Per doctors' orders.
Successfully completed OSHA, ADA and HIPAA
compliance training.
Oversaw daily office operations for staff of 5 employees. Oversaw inventory and office supply purchases.
Trained new employees on multiple programs and data entry software.
Answered and quickly redirected up to 6 lines.
Ordered and distributed office supplies while adhering to a fixed office budget.
Directed guests and routed deliveries and courier
services.
Mimosa Family Dentistry-Dental Assistant 08/2003-04/2005 Palmyra, Pa 17038
Achieved Senior dental assistant in 1 years’ time. Practiced and enforced HIPPA and OSHA Standards.
Assisting Doctors with dental procedures.
Patient filing/ maintenance of records
Prepared all new patients charting and collected vital information.
Ability to organize, multitask, manage time in an
Administrative Assistant capacity.
Created a training Manuel for new hire Dental Assistants Responsible for collecting co-payments and insurance information benefits.
Greeting all new patients into the office
also educated the patients on the HIPPA and OSHA forms.