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Inventory Management Customer Service

Location:
Brampton, ON, Canada
Posted:
October 22, 2023

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Resume:

OKEENO MELLIS

Brampton, ON 647-***-**** ad0j2p@r.postjobfree.com

SHIPPING & RECEIVING PROFESSIONAL

Motivated Shipper and Receiver with a comprehensive background highlighting inventory management, merchandise control, materials handling, and health and safety protocol in large, high-volume warehouse facilities. Personable team leader with great attention to detail and a proven track record of service excellence. Consistently demonstrates strong work ethic in fast-paced settings. Leverages skills with a positive attitude to deliver results to deadline in roles reflecting:

Packing & Receiving team lead supervisor Logistics Health & Safety Forklift Driving Inventory Control Team Play Product Knowledge Organizational Skills

Customer Service & Satisfaction Communications Reliability

HIGHLIGHTS of PROFESSIONAL EXPERIENCE

GENERAL LABOUR & PACKAGING

Assisted in the manufacture of high-quality and largely-distributed computer cartages for HP, Cannon, Xerox, Pitney Bowes, and Ricoh

Cleaned work areas and properly disposed of garbage to ensure continuously safe and hygienic environments

Received old computers in bulk; disassembled, counted, and sorted parts into boxes accurately and in accordance with organizational objectives

Cross-referenced sorting codes entered on computer database with all listed on separate computer parts to ensure precise matches

Wrapped boxes with plastic wrap for shipment; created large and efficient ‘wrapped-and-strapped’ skids to various load and weight specifications, which required numeracy skills

Assembled cut boxes used for future storage of computer parts and organized them accordingly to foster quick containment of appropriate articles

Used labeltrax system to ship an receive items

Inventory management

SHIPPING & RECEIVING

Operated various forklifts with precision to safely stock, load and unload trailers an to also pick and put away product and replenishing

Examined contents of shipments and compared them to records, such as invoices and orders, to verify accuracy of incoming and outgoing shipments

Delivered or routed materials to departments, using work devices such as Raymond/crown reach, Order picker, counter balance and pump truck, or sorting bins to ensure smooth workflow

Packed, sealed, labeled, and affixed postages to best prepare materials for expedient shipping

Manufactured car parts successfully for automotive giants like Toyota, Honda and Nissan

Placed auto parts on machines for cutting and placed completed products in sorting bins

Inspected, discarded and recycled defective parts or materials from the line to align quality assurance principles and foster vehicular and product safety

Examined and inspected materials and products to ensure that packing specifications are met

Loaded materials and products into package processing equipment or sealed manually

Cleaned containers, materials, supplies or work areas, using cleaning solutions

STOCK CLERKING

Took complex inventory and examined merchandise closely to identify items that needed to be ordered and ensure specifications of orders were met

Packed customer purchases in bags and assisted transportation of items to vehicles, which fostered excellent customer satisfaction and business retention rates

Stocked shelves, racks, bins, and displays with new, rotated, or transferred merchandise, to ensure ‘fresh’ appeal and novelty features of product

Received, opened, unpacked and issued merchandise to appropriate channels; communicated delivery across business lines effectively

Answered questions and advised customers on merchandise or product selection, which promoted great client relations, information provision, and trust

Cleaned displayed shelves and aisles to ensure safety, aesthetics and ‘curb appeal’ for consumers

Stored leftover inventory in organized capacity in stock rooms and adhered closely to inventory rotation and storage protocol

Compared merchandise invoices to items received to ensure that shipments were correct

WORK HISTORY

Supervisor / Team lead Weber Marking System, 2020 - 2022

Shipper & Receiver, Transcontinental Printing, 2014 – 2019

General labour, Maritime Ontario, 2009 – 2010

Labour / Assembly Line Worker, Climate Control, 2009

Labour (Construction), Independent Contractor, 2007 – 2009

Cashier / Vehicle Cleaner, Car Wash Driver, 2006 – 2007

Mechanic Assistant, Winston’s, 2005 – 2006

Merchandisers / Stock Clerk, Empire Supermarket, 2005

EDUCATION

Secondary School Diploma

C.W. Jefferys Collegiate Institute

Toronto, ON, June 2011



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