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Customer Care Cold Calling

Location:
Florida
Posted:
October 22, 2023

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Resume:

SARAH GROSSMAN

PO Box ****** Cape Coral, FL ***10 608-***-**** ***********@*****.***

OBJECTIVE

I am a driven and enthusiastic professional with an educational background in business as well as sales. I am confident in my skill set to thrive within your organization. Team building, being self-motivated and bringing out the best in others, are all assets that come naturally to me. My positive attitude and effective communication gives me the upmost confidence in my abilities to grow within your company.

EMPLOYMENT HISTORY

Sales Admin/Marketing/Installer-Dawson Faulk Gutters 06/2016-Present

Cape Coral, FL

-Sales

-Marketing, invoicing, scheduling

-Administrative duties

-Installation assistance

Admin. Asst./Inspector-Sunshine Rentals & Property Mgmt. 2/2020-10/2022

Cape Coral, FL

-Rental Inspections

-Lockbox Change/Pickup

-Non-Renewal & Eviction Postings

-Vendor Spreadsheet

-Broker Letter Distribution

Senior Representative- WorldVentures

1/1/2015-Present

Nationwide

-Event Planning

-Advertising, Marketing, Product Display, Market Research, Sales

-Assist and Consult with Customers

-Cold Calling, Follow Ups, and Providing Personal Development Tools

Regional Director- Body Bi Vi / Visalus

4/1/2012 — 4/1/2014

Nationwide

-Customer Care & Health Consulting

-Event Planning

-Advertising, Marketing, Product Display, Market Research, Sales

-Assist and Consult with Customers to Reach Fitness Goals

-Cold Calling, Follow Ups, and Providing Motivation to Customers as well as Interested Parties

Executive Assistant – JBM Protection & Control Corp.

11/1/2011 — 3/10/2014

Madison, WI

-Prepare & Review Officer Reports

-Coordinate Client Information within Spreadsheets

-Perform Customer Care Calls and Follow Ups

-Special Projects Orientation

-Human Resource Duties – Payroll, Enforce Business Rules and Regulations, Etc.

Membership Director – Anytime Fitness

2/1/2013 — 8/1/2013

Madison, WI

-Build Relationships & Customer Service Club Members

-Renew Contracts & Sell New Contracts

-Promotions for the Club

-Customer Consultation – Workout Plans, Health Plans, Etc.

Record Specialist II – Foley & Lardner LLP

4/1/2008 — 11/1/2012

Madison, WI

-File Circulation & Request for Creation

-Mail Matching & Audits

-Process File & Mail Transfer Letters

Administrative Assistant – DeForest Police Department

6/1/2004 — 3/1/2008

DeForest, WI

-Transcribe Police Reports, Dispatch Calls to Officers, Court Officer Duties

-Plan, Organize, Control &Perform Clerical Duties

-Assist Citizens in Requests for Information/Services

-Data Entry into Computer Database (Logs, Reports, Probation & Parole Information, etc)

EDUCATION

Herzing University-Madison

Business Administration and Management, General

2010 – 2012

Madison Area Technical College

Associate's degree, Criminal Justice

2002 – 2004

AWARDS, ACTIVITIES, & HONORS

-Youth Ambassador- Teach Empower Rise (TER)Children Non-Profit Organization

-Achieved Rank of Regional Director for Visalus, and Earned Free BMW in 32 Days.

-Ranked 13th in the Entire Nation in Lia Sophia Jewelry Sales

-Certificate of Mastery for Word & Excel - MATC

SKILLS

-Multitasking

-Excellent Communication Skills

-Positive and Friendly Attitude

-Excellent Computer Skills

-Leadership Qualities

-Encourage Others to Help Meet Goals

-Event Planning and Management

-Cold Calling, Marketing, and Sales



Contact this candidate