Employee Engagement Business Partner

Subarna Chatterjee

E-mail: ad0j11@r.postjobfree.com Mobile: 805-***-**** Alternate Number: 805298384 Location: New Jersey, United States Work Status: American Citizen

Introduction

A leader in Human Resource, Learning and Development having an experience of 14 years in various industries across USA and abroad. I am responsible for creating and executing the HR and Training Strategy for the organization. I am skilled in resource planning, budgeting, talent development, leadership training and employee engagement. I am a people leader who takes pride in the teams I have built and led. I am passionate about motivating, training and mentoring teams to achieve greater success.

PwC – PricewaterhouseCoopers:

Started working from August 2022 till date

Job Title: HR Business Partner

Provide HR leadership, advice and direction to business leaders at all levels and employees in areas such as recruiting, onboarding, talent development, succession planning and performance management

Execute HR functions and processes, such as providing management consultation and direction to assigned lines of business relating to job descriptions, total rewards, learning and development, policy implementation, and new and on-going HR initiatives

Organize and conduct monthly new hire boot camp trainings to onboard all new hires

Understand and communicate company policies, procedures and programs ensuring that internal stakeholders are aware of HR initiatives designed to support and enhance company culture across all channels.

Partner with employee relations and HR business partner teammates to review results of exit interviews, to identify issues and make recommendations for improvement/resolution to management.

Collaborating with business leaders and cross-functional partners to provide client groups seamless HR support and talent optimization

Provide support to managers and employees on employee relations, HR Compliance related matters, ensuring alignment with corporate policies, goals, and objectives.

Act as a liaison between the business leaders and HR Partners to ensure that HR services are aligned with internal client needs

Support the Cultural Inclusion initiatives of the firm and conduct safe space training sessions on cultural inclusion and diversity.

Lumanity: A health economic and outcomes research (HEOR) pharmaceuticals company committed in healthcare collaboration and medical device manufacturers.

August 2021 till August 2022

Job Title: Talent Acquisition Specialist

Devise the roadmap for Talent Acquisition Operations which includes hiring of new recruits, employee onboarding, program management as well as reporting and compliance

Partner with Global Talent Head, People Ops, IT, and other cross functional partners to ensure a positive stakeholder experience.

Collaborating with internal clients and Global Heads for creating and improvising job descriptions and successful posting into different websites

Act as the Subject Matter Expert in offer process documentation, workflows and ensure Service Level Agreements are recorded and optimized across the TA function

Streamline and optimize Global TA coordination process (i.e., interview scheduling, offer management and background screening)

Lead future Internship programs and own the University Recruiting strategy

Maintain rapport with global stakeholders and leverage effective relationships for successful delivery of projects. Support inquiries and assistance requests from stakeholders within assigned projects.

Hyatt Regency Washington on the Capitol Hill, Washington DC: A 838 rooms property in the heart of the Capital featuring the largest event and convention space.

Started working since October 2018 till February 2021

Job Title: Human Resource Manager – Learning and Development

Partner with Managers and Leadership team for full cycle recruitment which included sourcing of resumes, conducting interviews both telephonic and in person with managers for technical round until the final selection

Initiate salary negotiation and coordinate background checks before extending offers to candidates

Update and track ATS regarding recruiting progress and close positions in the system and other portals when filled

Spearhead the new hire orientation training, new hire paperwork and all I-9 verifications

Update the HRIS system within a timely manner to ensure seamless payroll processing for both new hires and terminations

Conduct 30-60-90-day check in process to ensure employees are aligned with their job responsibilities and organizational objectives

Responsible for preparing the yearly training budget based on Business Plan guidelines from Corporate and assist the DoHR with the yearly HR Budget

Initiate project-based L&D initiatives for overall improvement in areas such as: NPS scores, workshop trainings to develop senior managers and revamping of employee onboarding

Responsible for all employee engagement initiatives, work anniversaries, monthly birthdays, team building activities to yearly employee parties and managers quarterly meetings

Develop appropriate strategies, initiatives, and programming in support of organizational L&D goals and priorities

Design, develop and deliver learning modules that align with the company and employees to improve the performance of individuals

Lead the yearly compliance training and generate weekly and monthly reports to address any gaps or delays in completion

Conduct monthly audit to remain consistent with the brand standards of the hotel and recommend and conduct appropriate training to deliver the brand promise to guests

Evaluate and analyze guest service feedback and NPS (guest satisfaction) scores to identify learning opportunities for employees and improve in delivery of service

Conduct training on Performance Management and Career Chats for newly hired and promoted managers

Review the mid-year and yearly performance appraisals and integrate it with learning modules to improvise employee future performance

Assist the DoHR in the Colleague Survey Experience, map out action plans and monitor the progress to remain consistent as the preferred choice of employer

Responsible for Corporate Leadership and Management Interns for their successful completion of the program and transitioning into successful managers

Responsible for employee relations, assist staff with payroll related questions, open enrollment, health and wellness programs

Prepare the monthly and yearly training and HR calendar and update all communication boards to keep staff abreast of latest updates and communication

Conduct all exit interviews and process terminations

Hyatt Regency Kolkata, India: A 5-star deluxe hotel with 233 rooms, a unit of Hyatt Hotels Corporation

Worked from June 2007 until June 2015.

Job Title: Learning and Development Manager

Identify Training requirements of the employees and prepare the monthly training calendar for effective training.

Preparation of the Training Need Analysis for the management and senior management employees of the hotel

Conduct “Train the Trainer” and Group Training program to build future Department Trainers

Design and facilitation of the Managers and Senior Managers Workshop training for future leaders

Conduct employee onboarding for both company hires and contractual staff

Conduct trainings on Performance Review Process and Career chats for newly hired and promoted managers

Generate various unit and corporate required monthly Training reports analysis of training hours and budgeted manning status

Assists with the preparation and monitoring of the Training Budget, in close cooperation with the Human Resources team ensuring targets are met and costs are effectively controlled.

Responsible for the Corporate Leadership Trainees for their successful completion of the program and transitioning into Managerial Roles

Responsible for Campus recruitment for new hires and Internship hiring of college graduates

Actively involved in the planning and execution of the Employee Engagement Program known as “Celebrating Our People”

Responsible for conducting interviews and oversee recruitment process for entry level and mid management staff

Responsible for employee relations, grievance handling and assisting employees with queries related to payroll, employee benefits and short term, long term disability

ITC Hotels Limited, Kolkata India: An Indian 5-star deluxe property with 235 rooms, well known for its exemplary guest service

Worked from April 2004 till June 2007

Job Title: Human Resource Supervisor

Collaborate with departmental managers to understand skills and competencies required for recruiting vacant positions.

Conduct background checks and conduct new hire onboarding and employee recognition programs.

Gathering & analyzing data with useful HR metrics, like time to hire and employee turnover rates

Developing & overseeing exit interview process with internal feedback mechanisms

Handle employment-related inquiries and participate in employee disciplinary meetings, terminations, and investigations.

Assist in developing and executing HR policies and procedures providing guidance and interpretation for business operations

Performs periodic audits of HR files and records

Benefit administration including open enrollment and qualifying events

Education

MBA in Human Resources from Symbiosis Center of Learning

Graduate in Bachelor of Commerce from Calcutta University

Diploma in Public Relations from Mumbai University

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