General Manager Account
Resume:
LIAIGA T TUIA
Sacramento ***** ad0j0n@r.postjobfree.com 916-***-****
OBJECTIVE
Highly motivated sales associate with extensive customer service and sales experience. Experience in performing financial transaction and end of day balancing. Experience in operations and federal regulations, ie US Coast Guard, OSHA and DOT. Planning and time management proficient.
SKILLS & ABILITIES
Critical thinker
Computer Literate
Excellent research skills
Planning/coordinating
Team leadership
Organizational planning
Filing/ record keeping
Strong presentation skills
Highly organized
Time management
EXPERIENCE
June 2022 to Present
G2 SECURE STAFF
Ramp Supervisor
Perform all duties of subordinate employees when necessary.
Must be familiar with all pertinent regulations. (Company/Client/Government Agencies)
Schedule personnel daily and furnish copy to General/Ops or Account Manager.
Monitor employee activity and adjust as needed.
Make sure employees follow all regulations/procedures.
Plan concerning the operation when the Shift Supervisor or General Manager is not available.
Check In/Out sheets to insure all employees have logged in times correctly
Deals courteously and tactfully with fellow employees
Handle complaints
Communicate effectively with fellow employees and client representatives.
Make recommendations to the General Manager and/or Ops Manager regarding personnel performance.
Communicate safety hazards and equipment problems to General Manager/Ops Manager or Account Manager.
Make sure state licenses and training records are current.
On call 24 hours per day.
Report inquiries and other major incidents to General Manger/Ops Manager or Account Manager.
Handle Off Schedule Operations when General Manager/Ops Manager is not available.
Respond to inquiries from client, staff, and passengers in a courteous manner.
Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
Project a positive image and respond to inquiries from clients, staff and public in a courteous manner.
Attend meetings and inservices as required.
Utilize appropriate communications channels and maintain records, reports and files as required.
Must be in proper uniform or business attire as directed by company officials. Identification badges must always be visible.
Adhere to company policies and procedures and participate in achievement of company objectives.
Utilize company and client equipment, supplies and resources in a conscientious, cost-effective manner.
Perform quality assurance service audits as directed to conform to client’s specifications and/or procedures.
Responsible for training, oversight and implementation of station SMS.
Perform other duties as requested.
August 2017 to March 2022
ISLAND CARGO SUPPORT
Operations Manager
Oversee Export and Import via air and ocean; Advise customers of import freight. Issue billing and provide on-the-job training for new operators.
Provide job order on Cargo Wise. Assist customers in receiving and sending freight. Understanding the urgency of getting freight to customers in a timely manner
Dispatch Scheduler: Plan daily delivery routes to maximize profit and gain. Ensuring deliveries meets deadline and customer satisfaction.
Shift End Report: Review and confirm end of day cash balance. Prepare and drop off deposit. Send out report to General Manager on a weekly basis.
Warehouse Lead: Receive shipment. Log into the system and contact for delivery and pickup. Loading of containers and unloading at warehouse
Inventory: In charge with ordering of company supplies and coordinating shipment into PPG
Safety Compliance officer: OSHA trained. Oversee all Safety related issues. Completed a 10-hour course of OSHA Industrial Course. Implement and carry out OSHA plans within company.
IATA Certified.
October 2011 – July 2017
ORIGIN ENERGY- American Samoa
Terminal Supervisor
Oversee daily deliveries and manage 9 employees in distribution and sales. Daily stock takes and accountability. Check and balance system vs. actual stock inventory.
Conduct training as per federal regulations such as OSHA, Department of Transportation (DOT) and United States Coast Guard standards within the company. Administer quarterly test and training along with annual review as per each department.
Agent to incoming vessel transporting LPG to American Samoa. Oversee the distribution of vessel and terminal to ensure safety and procedures being followed as per SSPO. Provide report of any incident before, during and after discharge. Ensure that both vessel and terminal are operating in a safe manner.
Maintenance: Oversee maintenance of company assets and equipment. Monitor vehicles and perform monthly checks, quarterly checks as well as servicing vehicles. A weekly testing of Safety Critical Equipment as well as a monthly test. Coordinate an annual test with first responders.
Plan and execute workplace inspection as well as non-routine work within terminal. Assess and implement a risk assessment for job safety. Request for permit to work in hazardous areas. Plan and execute as per Job Safety Analysis. Write Job Safety Analysis and supervise work within the terminal.
Health Safety Environment Officer: Oversee health related issues within the company and work closely with the Government Environmental Protection Agency the company is in compliance with local policies
HAZMAT Certified.
September 2004 – August 2015
United States Army Reserves
Specialist
Certified Masonry & Carpentry
Certified Welder & Metal Worker
Heavy Vehicle Operator
Squad Leader in charge of patrols and training of a 10 men team
Conduct routine missions in preparation for deployment.
Daily Physical Training to stay fit in time of mobility
June 2009 to November 2011
Bank of Hawaii
Merchant Teller
Perform personal transactions and business transaction. Daily balance.
File and organize balance sheets daily
May 2008 to June 2009
CBT
Inventory Specialist
Checks and balance of store items.
Introduce Bar coding and provide training to store clerks and associates.
Data entry of new order
SCHOOL
2005-Leone High School., Am.Samoa
High School Diploma
2008-2010 ASCC, Am.Samoa
Civil Engineering
Completed AUTOCAD
Completed Plain Surveying courses
Completed Dangerous Goods
REFERENCES
1. Candie Solia
ASG Compliance
2. Ryan Bohanak
3. Tony Feist
ICS President
Contact this candidate