Housekeeping Supervisor Customer Service
Resume:
Carol Dixon
Knowing a few things about so many things
Hattiesburg, MS 39402
***************@*****.***
• Professional at all times, on and off the clock is very important to me. Always keeping in mind to maintain self control and taking accountability for my actions day to day always willing to accept both positive and negative criticism and also able to give both of those things in a respectable and dignified way.
Willing to relocate to: 601-***-**** - Mississippi - Authorized to work in the US for any employer
Work Experience
Housekeeping Supervisor
Support Services - Stone Mountain, GA
December 2020 to May 2021
Upkeep of 3 floor levels, order and stock of supplies for night time cleaning personnel. PCA/Caregiver
Self-Help for the Elderly - Petal, MS
October 2018 to January 2020
Go into the client home and decide a care plan with the family. Daily care as well as nights as requested by the family and as needed per the client.
Caregiver/PCA
Southern Care
March 2017 to January 2020
In home health care consist of bathing and dressing, medications administered, home cleaning, errands CSR - Customer Service Representative
GDIT/Maximus - Hattiesburg, MS
September 2018 to February 2019
• Assisted customers with a warm and professional attitude
• Assisted customers with questions
• Interacted with customers through live chat
• Handled emails, inbound calls, and outbound calls
• Booked appointments
PCA Personal Care Assistant
Private Home & Personal Care - Hattiesburg, MS
August 2014 to November 2018
Cared for my grandmother until her decline and passing. Opening/Closing Cashier
Pinebelt oil - Hattiesburg, MS
January 2007 to September 2010
Cashier and sidework
Education
High school diploma or GED in All courses required Rankin High School - Jackson, MS
December 2010 to December 2012
High school diploma
Skills
• Alzheimer's Care
• Caregiving
• Cleaning Experience
• Home Care
• Cooking
• Laundry
• Meal Preparation
• Senior Care
• Dementia Care
• Nursing
• Medication Administration
• Vital Signs
• Personal Assistant Experience
• Hospital Experience
• Developmental Disabilities Experience
• Hospice Care
• Patient Care
• Memory Care
• Hoyer Lift
• Laboratory Experience
• Infection Control Training
• Management
• Problem-solving
• Flexibility
• Team Work
• Reliability
• Leadership
• Housekeeping Management
• Microsoft Word
• Epic
• Management (10+ years)
• Carpet cleaning (4 years)
• Custodial experience
• Porter Experience
• Commercial Cleaning
• Computer Operation
• Office Management
• Computer literacy
• Sales
• Kitchen experience
• Serving
• Sanitation
• English
• Food service
• Basic math
• Supervising Experience
• Computer skills
• Manufacturing
• iOS
• Customer service
• Canvassing
• Van driver
Certifications and Licenses
PCA
March 2018 to Present
Housekeeping Management
March 2011 to Present
1. Day Porter
2. Order/Stock of Facility Supplies
3. Schedule Preparation
4. Floating when needed
5.
Job Training Class
November 2012 to Present
Job training class to ready individuals for the work industry. To teach individuals how to be successful in life, the importance of great leadership and integrity that one must have in order to be and remain successful in life and in the job place. First Aid Certification
February 2015 to Present
Actions and steps taken when an emergency is taking place, what to do next. CPR Certification
Food Handler Certification
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