Customer Service Entry Level

KB

KAELLEN ASHLEY BLANKENSHIP

************.****@*****.*** 681-***-**** Clear Fork, WV 24822

Determined in handling. Reliable individual possessing excellent communication and problem-solving strengths. Punctual experienced in following menus and recipes to prepare quality food. Polished in setting up and cleaning equipment for daily food preparation and helping manage supplies. Excellent multitasker recognized for supporting successful kitchen operations.

Dedicated experienced in environments. Focused and collaborative team player skillful in communicating and translating customer requests.

I'm focused and driven I'm extremely responsible

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking and reliable perakn with strong ability in thinkkn my own Highly organized, proactive and punctual with team-oriented mentality.

Ambitious, career-focused job seeker, anxious to obtain an entry-level position to help launch career while achieving company goals.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Fast learner and eager learn new skills from co-workers and company managers Time management

Performance Improvement

Cleaning and Organization

Quality Assurance and Control

Focused and Disciplined

Operations Management

Positive and Professional

High Volume Production Capability

Followed company requirements

Ez Stop Oceana, WV

Cook

04/2022 - 07/2023

Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.

Adhered to food safety standards when storing and preparing foods. Cleaned kitchen equipment, surfaces, utensils and dishes. Coordinated with wait staff to ensure timely delivery of meals to customers.

Organized storage areas for efficient usage of space. Resolved customer complaints regarding food quality or services provided. Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.

Followed established procedures and requirements for safe food handling, storage and service.

Summary

Skills

Experience

Enforced proper sanitation practices to prevent spoiling or contamination of foods.

Rae's diner Oceana, WV

Waitress

12/2022 - 04/2023

Greeted customers and provided menus.

Assisted in seating guests at tables or booths.

Took orders for food and drinks and delivered them to guests. Communicated daily specials to customers.

Maintained a clean work station by restocking supplies, wiping down counters.

Enforced safety guidelines for employees and patrons of the restaurant. Provided excellent customer service by addressing any complaints or concerns promptly.

Organized take-out orders efficiently according to customer requests. Developed positive relationships with regular customers through friendly conversation.

Greeted customers, answered questions and recommended specials to increase profits.

Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.

Communicated with kitchen staff to stay updated on item availability and customer wait times.

Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary. Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.

Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions. The Cakery At On-a-stick Bakery WV

Cashier

01/2023 - 03/2023

Greeted customers and answered any questions they had about the store's products and services.

Verified that customers were of legal age to purchase alcohol or tobacco products.

Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit. Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.

Processed returns and exchanges of merchandise in accordance with store policies.

Assisted customers over the phone regarding store operations, product information and order placement.

Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Provided excellent customer service while promoting loyalty programs to increase sales potential.

Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.

Operated cash register or POS system to receive payment by cash, check and credit card.

Answered customer questions and provided store information. Delivered high level of customer service to patrons using active listening and engagement skills.

Tracked company inventories, moved excess stock and arranged products to improve sales.

Greeted customers promptly and responded to questions. Processed customer payments quickly and returned exact change and receipts.

Counted and balanced cashier drawers.

Welcomed customers, offering assistance to help find store items. Wendy's Charleston, WV

Crew Member

01/2021 - 04/2021

Educated customers on menu items, product ingredients and nutritional values.

Performed cashier duties such as taking orders, collecting payments and providing change.

Restocked kitchen supplies including food products and utensils. Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.

Greeted customers upon arrival, provided menus and answered questions regarding menu items.

Provided excellent customer service to maintain a positive atmosphere for guests.

Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.

Organized dining room tables with condiments, napkins and other necessities prior to seating guests.

Assisted management team with inventory counts of food products and beverage supplies.

Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.

Answered phone calls promptly to provide accurate information about menu items or prices.

Wiped down tables and equipment, swept and refilled stock. Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person. Interacted pleasantly with guests to deliver quality customer service. Upheld high standards of productivity and quality in operations. Assisted management with inventory control and stock ordering. Prepared food for various recipes by washing, peeling and dicing ingredients.

Westside High School Clear Fork, WV

High School Diploma

06/2006

I'm Start a fight. to run heavy equipment andnother duties accompanied with strip mining companies Education and Training

40 hour surface mining Apprentice card

Contact this candidate