Alana Reagan
**** ******* *** **, ************, Georgia 678-***-****
ad0iuh@r.postjobfree.com
Summary
Very dedicated and driven worker that has over 5 years of experience in customer service. Devoted work ethic with advanced leadership skills and excellent written as well as verbal communication skills. I have a very proactive mindset and am able to complete my tasks quickly and efficiently. Proficient in Microsoft. Experience
Jefferson's Restaurant Alabama, Jacksonville
Food Service Associate 08/2020 - 12/2021
Deliver exceptional customer service through extensive menu knowledge Provide excellent service and recommendations to guests Collect payment
Play an integral role in customer service and overall sales numbers Work alongside a team of 15 people
JSU Football Athletics Alabama, Jacksonville
Athletic Recruitment 01/2021 - 05/2021
Made calls to administrative staff of high schools on behalf of potential recruits Used Microsoft Excel to complete and organize recruitment rosters for head coaching staff to further review in weekly meetings
Administrated recruitment coach's email to keep things in line as far as organization and time management Created flyers for JSU Athletics
Mellow Mushroom Pizza Bakers Alabama, Oxford
Food Service Associate 08/2018 - 08/2019
Provide excellent service and recommendations to guests Deliver exceptional customer service through extensive menu knowledge Collect payment
Play an integral role in customer service and overall sales numbers Work alongside a team of 25+ people
Freshman Forum Alabama, Jacksonville
Member 08/2017 - 05/2018
Attended weekly meetings/training sessions where members practiced teamwork and team building, as well as leadership skills and techniques that were beneficial for interviewing techniques that were taught to members as well Logged a certain amount of hours of involvment/community service every month Campus involvement for the enhancement of the experience for JSU's student body Out of 400 interviewees, 80 freshman students were selected and I was one of those 80 Skills
Customer service, Microsoft office, Sales, Training, Excel, Communications, Problem Resolution, Organizational Skills, Administrative Experience, Team Building, Teamwork, Leadership Experience, Leadership Development, Leadership Training
Education
Jacksonville State University Jacksonville, Alabama Broadcasting Communication
Dean's list
Languages
English